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The Balcon

#184 of 17,172 Restaurants in London
#195 of 18,054 Places to Eat in London
Certificate of Excellence
Neighborhood:
St. James's
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Neighborhoods
Neighborhoods
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8 Pall Mall, London SW1Y 5NG, England
020 7968 2900
Website
Today
11:00 am - 11:00 pm
Closed now
See all hours
Hours:
Sun 11:00 am - 10:00 pm
Mon - Sat 11:00 am - 11:00 pm
Dining options: Breakfast, Lunch, Dinner, Delivery, Late Night, Reservations

TripAdvisor Reviewer Highlights

Read all 488 reviews
Visitor rating
  • 299
    Excellent
  • 137
    Very good
  • 30
    Average
  • 18
    Poor
  • 4
    Terrible
Rating summary
  • Food
    4.5 of 5 stars
    Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
    Atmosphere
    4.5 of 5 stars
It's all nice

This is a nice place to spend some time eating good food and being attended quite well. We have dined here many times an would like to see a menu change but it has always been enjoyable.

4 of 5 starsReviewed May 31, 2015
Scott S
,
Greater London, United Kingdom
Good for:
  • Special occasions
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488 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • French first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Greater London, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 31, 2015 NEW

This is a nice place to spend some time eating good food and being attended quite well. We have dined here many times an would like to see a menu change but it has always been enjoyable.

Was this review helpful? Yes 1
N_Pesty, General Manager at The Balcon, responded to this review

Dear sir, Thank you for this very positive feedback. I am pleased to hear that we are consistent in delivering high standards of service as well as tasty food. In order to reflect the seasons we change the menu accordingly and we always keep the popular core menu items. We look forward to welcoming you back. A bientot. Nicolas Pesty... More 

Northampton, United Kingdom
Top Contributor
57 reviews 57 reviews
31 restaurant reviews
53 helpful votes 53 helpful votes
5 of 5 stars Reviewed May 28, 2015 NEW

Looking for somewhere for lunch for four on a Saturday, we found The Balcon through Open Table and booked only 45 minutes in advance. On arrival we were expected, warmly welcomed and shown straight to our table. The restaurant was stylish and beautifully decorated and the atmosphere was informal and relaxed. We chose three courses and wine from the set... More 

Was this review helpful? Yes 1
N_Pesty, General Manager at The Balcon, responded to this review

Dear guest, I thank you for such positive feedback. It was our genuine pleasure to welcoming you with our undivided attention. I look forward to your next visits. A bientot. Nicolas Pesty General Manager Sofitel London St James More 

2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 26, 2015

I thought this hotel restaurant would be typical hotel food. What I found one very cold day in January was excellent cuisine. I enjoyed a salad, lamb and dessert. All were 4 Star. I dined in 5 star restaurants in London on the same trip and The Bacon was quite comparable.

Was this review helpful? Yes 1
N_Pesty, General Manager at The Balcon, responded to this review

Dear guest, Thank you very much for this superb feedback. I am honored to be compared to star michelin restaurants being about food or standards of service and I thank you for that. I look forward to welcoming you back in the near future. A bientot. Nicolas Pesty General Manager Sofitel London St James More 

Ireland
Top Contributor
93 reviews 93 reviews
40 restaurant reviews
64 helpful votes 64 helpful votes
5 of 5 stars Reviewed May 25, 2015

I revisited the Balcon and found it to be as welcoming and enjoyable as previously, the staff are attentive and friendly, the food excellent. Delighted to know there is somewhere I can return to in London to meet up with friends and be sure that we will all enjoy the ambience, food and be treated with a friendly welcome.

Was this review helpful? Yes
N_Pesty, General Manager at The Balcon, responded to this review

Dear guest, Thank you very much for this complimentary feedback. I am glad to hear that you have enjoyed both food and ambiance at The Balcon and that we are consistent in delivering warm, high standards of service. We look forward to welcoming you back. A bientot. Nicolas Pesty General Manager Sofitel London St James More 

London, United Kingdom
Top Contributor
163 reviews 163 reviews
98 restaurant reviews
66 helpful votes 66 helpful votes
4 of 5 stars Reviewed May 25, 2015

Wonderful architecture and decor make dining in the Balcon memorable. Afternoon tea was nice with scones being the highlight. I prefer the Rose lounge down the hall for tea, however Balcon is more reasonably priced and targeted at casual diners (not special occasions). Service was prompt and very friendly - it was a great location to meet a friend.

Was this review helpful? Yes
N_Pesty, General Manager at The Balcon, responded to this review

Dear guest, Thank you for complimenting our Afternoon Tea served in The Rose Lounge. I thank you also for pointing out the very friendly service provided to you in our restaurant The Balcon. We look forward to welcoming you back to all your occasions. A bientot. Nicolas Pesty General Manager Sofitel London St James More 

Hong Kong
Senior Contributor
30 reviews 30 reviews
10 restaurant reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed May 24, 2015

Our family trip in London between April and London. My friend recommended the Balcon French restaurant at the Mall near Buckingham Palace in London. We ordered a bottle of red wine, 3 different set meal. The food quality and service were very good. Staff very helpful and polite. I will go again next time.

Was this review helpful? Yes
N_Pesty, General Manager at The Balcon, responded to this review

Dear guest, I am glad to hear that our service was up to your expectations both in terms of food and attention to details. We look forward to your next visits. A bientot. Nicolas Pesty General Manager Sofitel London St James More 

London, United Kingdom
1 review
5 of 5 stars Reviewed May 22, 2015

Popped in for a lunchtime snack whilst conducting a tour of London and tried this lovely restaurant with welcoming staff, super efficient and most of all quick on serving my delicious pork cheeks within elegant surroundings by an excellent Krasimir! Excellent place for a delicious and reasonable lunch which I recommend to anyone in the vicinity of Trafalgar Square, Pall... More 

Was this review helpful? Yes
N_Pesty, General Manager at The Balcon, responded to this review

Dear Madam, I am truly glad to hear that we have pleasantly surprised you when you popped in in The Balcon. As a matter of fact we do our utmost to indulge all of our guests. We look forward to your next visits. A bientot. Nicolas Pesty General Manager Sofitel London St James More 

Berkshire, United Kingdom
Top Contributor
52 reviews 52 reviews
23 restaurant reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed May 21, 2015

If I am in town I always find an excuse to have lunch here. It really is a little oasis. The staff are fabulous, always welcoming and friendly. I often go on my own and never feel rushed. It is truly a treat. The food has always been faultless and delicious. I always leave feeling truly spoilt and looking forward... More 

Was this review helpful? Yes
N_Pesty, General Manager at The Balcon, responded to this review

Dear guest, Thank you for such positive feedback. I am truly happy to hear that we are consistent in delivering high standards of service. We look forward to your next visits. A bientot. Nicolas Pesty General Manager Sofitel London St James More 

London, UK
Contributor
14 reviews 14 reviews
4 restaurant reviews
85 helpful votes 85 helpful votes
5 of 5 stars Reviewed May 20, 2015

If the words "hotel restaurant" make you think of cramped, uninspired dining rooms and tasteless food, prepare to be amazed. The Balcon is situated inside the Sofitel St James Hotel on Pall Mall and it is a gem. We have been on a number of occasions, most recently this week, and it never fails to deliver. The room is gorgeous... More 

Was this review helpful? Yes
N_Pesty, General Manager at The Balcon, responded to this review

Dear guest, I thank you very much for this superb, detailed feedback. It is a real joy for me to hear that you have been enjoying every experience you had at The Balcon. We look forward to welcoming you back with our undivided attention. A bientot. Nicolas Pesty General Manager Sofitel London St James More 

Singapore, Singapore
Senior Reviewer
7 reviews 7 reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed May 20, 2015

We went there last night pre theatre and birthday dinner. Service impeccable, food stylist without being fussy. Lovely decor and excellent location for Theatre land. We will go back.

Was this review helpful? Yes
N_Pesty, General Manager at The Balcon, responded to this review

Dear guest, I thank you for letting us know about your enjoyable experience at The Balcon. We look forward to your next visits. A bientot. Nicolas Pesty General Manager Sofitel London St James More 

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Restaurant Details

Location and Contact Information

  • Address: 8 Pall Mall, London SW1Y 5NG, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  London>  > St. James's
  • Neighborhood: St. James's
  • Phone Number: 020 7968 2900

Price and Cuisine

  • Cuisine: French

Restaurant Characteristics

  • Good for: Special occasions
Open Hours
Sunday
11:00 am - 10:00 pm
Monday
11:00 am - 11:00 pm
Tuesday
11:00 am - 11:00 pm
Wednesday
11:00 am - 11:00 pm
Thursday
11:00 am - 11:00 pm
Friday
11:00 am - 11:00 pm
Saturday
11:00 am - 11:00 pm

Questions & Answers

Questions? Get answers from The Balcon staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?

Staying in St. James's

Neighborhood Profile
St. James's
Perennially fashionable since the days of Henry VIII, the aristocratic “Clubland” of St James's is a premier destination for high end craft and bespoke design. Here you’ll lose count of the Royal Warrants (which indicate that the Royal Family patronizes the establishment) seen in shop front windows, even during a short stroll to bordering Green Park or St James’s Park. With the brightly lit and constantly buzzing junction of Piccadilly Circus at its northeast corner and none of Central London too far away, this is an surprisingly central and accessible part of town, especially given its prosperous demeanor.
Explore this neighborhood