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Grappolo Ristorante & Bar

1 Plough Place (off Fetter Lane), London, England
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Ranked #11,354 of 16,892 restaurants in London
Cuisines: Italian
Dining options: Reservations, Late Night
Description: A modern Italian restaurant and bar, Grappolo serves up authentic Italian cuisine and regional specialities with a contemporary edge. Close to Fleet Street, this Italian City restaurant presents a diverse menu of food and drink. The contemporary dining room has a relaxed yet vibrant ambience, with cosy booth seating and smart décor.
Restaurant details
Dining options: Reservations, Late Night
Description: A modern Italian restaurant and bar, Grappolo serves up authentic Italian cuisine and regional specialities with a contemporary edge. Close to Fleet Street, this Italian City restaurant presents a diverse menu of food and drink. The contemporary dining room has a relaxed yet vibrant ambience, with cosy booth seating and smart décor.
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194 reviews from our community

31% Recommend
    19
    43
    37
    35
    60
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • French first
  • Italian first
  • Russian first
  • Any
English first
London, United Kingdom
Senior Reviewer
7 reviews 7 reviews
7 restaurant reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed May 27, 2014

I raised a dispute via paypal, and escalated it straight away ( believing the closed restaurant would not reply). Got the money refunded after a week. The overall owner seems to be Little Sicily, which is still operating and from which paypal can withdraw funds

Was this review helpful? Yes
London, United Kingdom
Contributor
13 reviews 13 reviews
8 restaurant reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed May 23, 2014

Read previous review and like them I too have a voucher. Called the number on the voucher ( Little Sicily) and got through to Cafe des Amis. ( all part of the same restaurant chain) Spoke to lady on phone who confirmed that Grappollo was closed, immediately apologised, asked if I had paid via Paypal and all I had to... More

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George, South Africa
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed April 30, 2014

I have paid £15 for a voucher. Been trying to get hold of this restaurant for a week now in order to book. NO answer. If you read this before deciding whether or not to pay for a voucher, DON'T. You will waste your money. Also no reply to my emails. I think they have closed. (Judging from the Tripadvisor... More

Was this review helpful? Yes 1
UK
2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed April 29, 2014

Dear Sir, I am writing to you to notify a very serious incident that occurred last week, wednesday the 16th of April during our booking at 7, at your restaurant Grappolo. As I have had no response from your managers at cafe de amis either since then. I booked the venue thru toptable and mentioned in there that I had... More

Was this review helpful? Yes 3
London, United Kingdom
1 review
1 of 5 stars Reviewed April 23, 2014

Very bad service Very bad management Very poor atmosphere Good food, I will never take my clients there any more!!!!

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London, United Kingdom
1 review
1 of 5 stars Reviewed April 9, 2014

"For you to complain, it must be bad" My partner said to me, as we awaited our bill, still hungry from lunch. The soup of the day was cold - needed to be reheated - and tasted canned. The chicken which was recommended, was microwaved and tough, with a side consisting of a slice of lettuce and tomatoe, said it... More

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ESSEX UK
Senior Reviewer
6 reviews 6 reviews
3 restaurant reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 15, 2014

Had a great evening once again at Grappolo our 5th visit did not disappoint food and staff excellent ,really love this place a joy to visit .

Was this review helpful? Yes 1
London, United Kingdom
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed March 10, 2014

A disaster from the start. Waitress didn't understand the offers available and which one we had. Our starters arrived before our pre dinner drinks. We asked for them to be removed and when they were returned when we had finished our drinks the pasta dish had been kept warm and was beginning to dry out so had to ask for... More

Was this review helpful? Yes 1
London
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed March 6, 2014 via mobile

I was now two nights at this restaurant and the manager have little and hitting us at how ugly spoke with us due to vouchers.

Was this review helpful? Yes 1
London, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 4, 2014

Got this as a voucher present for Christmas as a couple and we thoroughly enjoyed it. Lovely food, environment, good service and central location. We were dubious considering the previous reviews, however these are definitely not what we experienced. Would visit again.

Was this review helpful? Yes 1

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