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Altitude 360

29th and 28th Floors, Millbank Tower, 21 - 24 Millbank, London SW1P 4QP, London SW1P 4QP, England
+44 20 7592 7618
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Ranked #12,400 of 17,191 Restaurants in London
Price range: $0 - $64
Cuisines: American, Seafood, Grill
More restaurant details
Restaurant details
Good for: Scenic view
Dining options: Breakfast/Brunch, Dinner, Reservations, Delivery, Late Night
Description: Altitude operate 2 restaurants and the London Sky Bar at Millbank Tower: 29th Floor, #TheView restaurant 28th Floor, Lobster London restaurant and London Sky Bar Altitude also operates Millbank cinema on the ground floor as part of Reels Cinema Cafe Bar
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272 reviews from our community

Visitor rating
    61
    48
    35
    28
    100
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Italian first
  • Spanish first
  • Any
English first
London, United Kingdom
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed September 5, 2014

Couldn't be more disappointed. I was going to avoid writing this review hoping the situation could be resolved but waiting 9 months is long enough. Myself and four friends attended the New Years Eve event held here. Having paid £145 each for a ticket we had high hopes and expectations. It was a very disappointing evening. The service was rude... More

Was this review helpful? Yes 3
Altitude L, Manager at Altitude 360, responded to this review

Dear Vivian We have been in touch by email in response to your comments in order to achieve the best and fastest solution to the issues you have raised. We do strive to achieve excellent customer service and so this will be handled as a matter of urgency Kind regards Cameron Manager 02075927618 More

London
Top Contributor
159 reviews 159 reviews
64 restaurant reviews
88 helpful votes 88 helpful votes
3 of 5 stars Reviewed August 29, 2014

Great food but the service needs serious improvement. For that reason only three stars. We booked a table for dinner to celebrate buying a new house. We were seated but were not given menus or asked if we wanted to order drinks. We waited for the waitress to come back to our table for ages, when she eventually came back... More

Was this review helpful? Yes 2
Altitude L, Manager at Altitude 360, responded to this review

Dear Shabtique Thank you for your comments, we hugely appreciate the feedback of our customers to address any areas of our service that can be improved. While I am very pleased you enjoyed the food, the service itself was clearly lacking and I have reminded the team how important it is to ensure a consistent level of service and customer... More

London
Top Contributor
179 reviews 179 reviews
22 restaurant reviews
168 helpful votes 168 helpful votes
3 of 5 stars Reviewed August 7, 2014

This place could be so great if the management made the effort. You need a reservation, whether for the restaurant or the Silent Disco (on the 29th floor) they host once per month and after checking in with the ground floor staff, you take the lifts to the 28th floor where they transformed one area into bar and restaurant and... More

Was this review helpful? Yes
Altitude_LDN, Manager at Altitude 360, responded to this review

Dear TERRAvelista Thank you for your post, your comments are much appreciated as feedback on our restaurant. MY name is Cameron and I am the manager for the restaurant. While there are some positives for me take away from your experience here, clearly the venue did not stimulate you and the food underwhelmed. It is a large restaurant space and... More

London
Top Contributor
80 reviews 80 reviews
38 restaurant reviews
76 helpful votes 76 helpful votes
2 of 5 stars Reviewed July 19, 2014

Being on the umpteenth floor of the iconic Millbank Tower you're at least guaranteed a great view, (although the windows could have been cleaner to make the most of it). If you fancy looking at London from 'altitude' then simply go up for a drink because the food was poor and the place had no atmosphere. To get to it... More

Was this review helpful? Yes
Altitude_LDN, Manager at Altitude 360, responded to this review

Dear Expunk Thank you for your comments, we appreciate all feedback from guests as we work to improve our restaurants and bars and Altitude. One of the great challenges of operating in a tower is the security and safety of all customers within the building, which I am sure you understand is the primary responsibility. We try to keep this... More

London, United Kingdom
1 review
4 of 5 stars Reviewed June 21, 2014

Visited the 28th floor last night (Friday night) on the Time out, hamburger, fries with salad and cocktail offer. After reading all the recent reviews, I was abit nervous as to what to except for the evening. I must say, we were pleasantly surprised. We arrived 10 minutes early for our 7.30pm booking and we were greeted and seated immediately.... More

Was this review helpful? Yes
Altitude_LDN, Manager at Altitude 360, responded to this review

Dear 40female Thank you for your review, we love to hear of guests having a great time at our restaurant. We have recently swapped to delicious new brioche bun which is proving popular, so I hope you will return to try these. Also, our summer cocktail list has been extended so well worth a try too! Just let us know... More

London, United Kingdom
Top Contributor
51 reviews 51 reviews
37 restaurant reviews
20 helpful votes 20 helpful votes
1 of 5 stars Reviewed June 15, 2014

Disappointing experience. Lazy service. Incompetent staff. Poor food. Overprice drinks. These are sadly the things I'll remember most about a recent visit here with friends that left us all distinctly unimpressed. Sure, the view is awesome but come on Altitude 360, you're not the only place in London with wow-factor-skyline-views, you're one of many and actually, you should know that... More

Was this review helpful? Yes 1
Altitude_LDN, Manager at Altitude 360, responded to this review

Dear AlexandraL23 Thank you for your comments, we appreciate all feedback from guests as we work to improve our restaurants and bars and Altitude. I see you are a blogger and therefore must have a great deal of experience in reviewing restaurants and have enjoyed a huge range of different locations and cuisine. Firstly can I say there is no... More

London, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed June 2, 2014

Went to restaurant as wife got offer on Groupon for the tasting menu. As we arrived early were given the voucher for champagne to have in the bar on the 28th floor. Went up for the meal where a waitress told us she would be looking after us for the meal. The food was nice but the staff missed giving... More

Was this review helpful? Yes 1
Altitude_LDN, Manager at Altitude 360, responded to this review

Dear a l Thank you for your review, we appreciate all your comments and feedback as we work hard to improve our restaurants here at Altitude. Overall I am pleased you enjoyed the food though of course I am concerned about your experience of the service. As I always say, there is no excuse for poor service. To smile and... More

London, United Kingdom
Senior Contributor
32 reviews 32 reviews
15 restaurant reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed May 13, 2014

My husband and I went there recently and had cocktails while waiting for our meal. We really enjoyed the amazing views and found the staff very professional yet friendly and helpful. Our meal was delicious well presented and a reasonable price for the venue.We thoroughly enjoyed the whole experience. It would be perfect for a romantic evening you would certaintly... More

Was this review helpful? Yes
Altitude_LDN, Manager at Altitude 360, responded to this review

Dear Barbarelli Thank you for your review, we love to hear of guests having a great time at our restaurant. Our summer cocktail list has been extended so well worth a try too, so please come and see us again. Just let us know your coming so we will be prepared! reservations.team@altitudelondon.com Best regards Cameron Manager More

London
Top Contributor
55 reviews 55 reviews
24 restaurant reviews
53 helpful votes 53 helpful votes
2 of 5 stars Reviewed May 11, 2014

On a Saturday night this restaurant should be packed to the gills with happy customers instead it was less than half full, lacked any kind of atmosphere and, despite a truly excellent meal, left us cold. I liked the stark white decor paying homage to the wonderful views. I didn't like the fact the room was actually cold. The staff... More

Was this review helpful? Yes 1
Altitude_LDN, Manager at Altitude 360, responded to this review

Dear Reilly C Thank you for your comments, we appreciate all feedback from guests as we work to improve our restaurants and bars and Altitude. One of the great challenges of operating in a tower is the security and safety of all customers within the building, which I am sure you understand is the primary responsibility. We try to keep... More

London, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 11, 2014

after 4 years in London I've never seen an amazing view like that! I am very happy that after the cocktails we decided to stay and try the menu with lobster, very good! I can't wait to have another opportunity to go again :-)

Was this review helpful? Yes 1
Altitude_LDN, Manager at Altitude 360, responded to this review

Dear Frederico C Thank you for your review, we love to hear of guests having a great time at our restaurant. We have recently swapped to delicious new brioche bun which is proving popular, so I hope you will return to try these. Also, our summer cocktail list has been extended so well worth a try too! Just let us... More

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