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Masala Zone Bayswater

75 Bishops Bridge Road, London, England (Bayswater / Notting Hill / Lancaster Gate )
+44 20 7221 0055
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Ranked #1,643 of 16,877 restaurants in London
Certificate of Excellence 2014
Price range: $11 - $31
Cuisines: Indian, Healthy, Brasserie, Halal
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Restaurant details
Good for: Families with children, Romance, Large groups
Dining options: Breakfast/Brunch, Dinner, Reservations, Delivery, Late Night
Neighborhood: Bayswater / Notting Hill / Lancaster Gate 
Description: Welcome to one of London’s leading Indian brasserie restaurants - there are 7 Masala Zone restaurants. Each Masala Zone is visually unique. We all serve real Indian food and cuisines, in contemporary yet exotic Indian popular art settings.We offer the varied delicious tastes and cuisines of India, from homes, wayside stalls and palaces (totally different from local curry houses) in a friendly brasserie environment.We and our legendary sister fine dining restaurants - Chutney Mary, Veeraswamy and Amaya - provide an unparalleled combination of real Indian cuisines, taste, integrity, hospitality and ambience
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136 reviews from our community

77% Recommend
    56
    49
    24
    4
    3
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Swedish first
  • Any
English first
Milan / London
Senior Contributor
48 reviews 48 reviews
47 restaurant reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed July 9, 2014 NEW

When I first visited the Masala Zone in Soho almost 15 years ago, it was the first time I had tasted a thali and thought how inventive and interesting it was, allowing diners to savour different flavours, a bit like tapas or dim sum. Having visited a few more times over the years, and as more Masala Zones have opened... More

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York, United Kingdom
Senior Contributor
22 reviews 22 reviews
14 restaurant reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed July 9, 2014 NEW

This was our third visit to this restaurant and it was of the same high standard. The staff as usual were charming, helpful and friendly and the food delicious. The menu is simple and easy to understand and the staff very helpful when it comes to advice. As we only generally come to London for the cricket we had not... More

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Cologne, Germany
Top Contributor
77 reviews 77 reviews
42 restaurant reviews
56 helpful votes 56 helpful votes
3 of 5 stars Reviewed July 3, 2014

We went there and did not find the usual Indian food and got the Impression that this chain wanted to avoid that guests can compare them to Indian family restaurants. We ordered two different menus and got it a few minutes later - so it was not fresh made. It was not in the original thick sauce but the meat... More

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James R, Operations Director at Masala Zone Bayswater, responded to this review

Dear Frank L, Thanks for taking the time to provide feedback on your recent visit to Masala Zone Bayswater. I am happy that our manager spent the time with you to explain about Masala Zone and am sorry that some of the food did not meat your expectations. You're quite right that most of our waiters and waitresses are not... More

Harrogate England
Top Contributor
86 reviews 86 reviews
38 restaurant reviews
59 helpful votes 59 helpful votes
4 of 5 stars Reviewed July 2, 2014

good food , reasonable portions in a spacious clean restaurant . Excellent staff who are very helpful with choosing foods and who are not "pushy" its a chain, so efficient though perhaps more geared towards the European palette. Decent wines again at a good competitive price- especially for London. 4 of us had main meals and 2 starters (shared) +... More

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Rogersville, Missouri
Contributor
16 reviews 16 reviews
8 restaurant reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 29, 2014

This was the first time my daughter and I tried Indian food and we certainly picked the right place to go! Our waitress was extremely helpful with choosing our dishes that we wanted to try. My daughter had the Butter Chicken Thali and thoroughly enjoyed it. I do not tolerate spicy foods well so the waitress suggested the Saffron Chicken... More

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Mumbai (Bombay), India
Contributor
12 reviews 12 reviews
4 restaurant reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed June 28, 2014

This place that serves authentic and very delicious Indian food. Roughly 25 pounds for a meal for 2 people, this place also serves thali for around 12-15 pounds. All Asians may visit this place from homely food. Moderately Expensive. Walking distance from Hyde Park Suites, Central Park hotel and Queen's Park hotel 10 minutes walk from Bayswater underground station.

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Reviewer
3 reviews 3 reviews
3 restaurant reviews
5 of 5 stars Reviewed June 27, 2014

Well, we ate here too with the kids! Amazing atmosphere, the paintings are authentic and cultural. The meal was served quickly and presentation was second to none. I ordered the pistachio kulfi for dessert, it was the best I've ever eaten outside India! I will be sure to return, thank you to the staff for being so welcoming

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London, United Kingdom
Senior Contributor
21 reviews 21 reviews
6 restaurant reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed June 23, 2014

If you are crazy about authentic Indian food then avoid this restaurant at all cost. What's good: Their service was good. No complaints there. Interior: They have photos all over their walls which relates to Indian culture, religion, cinema and lot of random stuff. If you look them closely then you'll find them quite offensive at times. With these photos,... More

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James R, Operations Director at Masala Zone Bayswater, responded to this review

Dear Reviewer Thank you for your feedback following your recent meal at Masala Zone Bayswater. I was most concerned to read that you did not enjoy all of the food that you chose. We endeavour to maintain the highest standards in both food quality and service, and take complaints very seriously. I would like to investigate your feedback in detail... More

Brooklyn, New York
Top Contributor
88 reviews 88 reviews
47 restaurant reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed June 5, 2014

My friend and I were staying in a hotel nearby and were looking to try some good Indian food. Our hotel recommended Masala Zone. I didn't realize they were a chain, but trust me, their food doesn't suffer for it! Our server was extremely sweet and helped us to figure out what to order (we were going to share). We... More

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Australia
Top Contributor
212 reviews 212 reviews
86 restaurant reviews
83 helpful votes 83 helpful votes
4 of 5 stars Reviewed June 3, 2014

Masala Zone in Bayswater is one of our regular places to dine out. We have also found this an excellent venue for a larger family group. The staff are always pleasant and ready to explain the meals and understand that some people need a warning where something is particularly spicy. We usually enjoy the regular thali, but on occasions with... More

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