We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Bella Italia Duke Street

#6,509 of 17,749 Restaurants in London
#6,978 of 18,674 Places to Eat in London
$$$
Neighborhood:
Mayfair
Italian, Pizza, Grill, Pasta
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Neighborhoods
Neighborhoods
Get directions
64-66 Duke St, London W1K 6JD, England
020 7495 1110
Website
Improve this listing
Today
9:00 am - 12:00 am
Closed now
See all hours
Hours:
Sun 8:00 am - 11:30 pm
Mon - Sat 9:00 am - 12:00 am
Dining options: Late Night, Lunch, Dinner, Breakfast, Reservations
Description: Perched along Duke Street in the heart of London's West End, Bella Italia...
Perched along Duke Street in the heart of London's West End, Bella Italia Duke Street is a top spot for affordable Italian dining. With a handful of the capital's major theatres close by, pre theatre diners flock to this branch of Bella Italia for a tasty meal before the show. Dishes such as Penne Marco Polo (duck in plum sauce served atop penne pasta) or Pollo Cacciatore (chicken breast topped with mozzarella and smoky bacon and tomato sauce) feature on an extensive menu. Round off with desserts such as Mascarpone Cheesecake served with red berry compote. Bella Italia offers something for all tastes and is very well priced for this part of the capital.
read more

TripAdvisor Reviewer Highlights

Read all 158 reviews
Visitor rating
  • 41
    Excellent
  • 59
    Very good
  • 28
    Average
  • 16
    Poor
  • 14
    Terrible
Rating summary
  • Food
    4 of 5 stars
    Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
    Atmosphere
    3.5 of 5 stars
Nice meal

After walking round wet and rainy London we were welcomed by friendly staff. We were seated quickly and drinks order taken. We then ordered food and it came very promptly. It was my first time eating at Bella Italia and I have to say it was one of the nicest pizza id eaten in a long time!

4 of 5 starsReviewed August 25, 2015
H0pp034
,
Sheffield, United Kingdom
Good for:
  • Families with children
Add Photo Write a Review

158 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
2 reviews
2 of 5 stars Reviewed August 30, 2015 NEW

Disappointing visit to Bella Italia. My food came before my drink after a long wait and asking for it 4 times. The staff gave the impression that we were bothering them. All of the above quite possibly due to short staffing on the bank holiday weekend.

Was this review helpful? Yes
Sheffield, United Kingdom
Level Contributor
4 reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed August 25, 2015

After walking round wet and rainy London we were welcomed by friendly staff. We were seated quickly and drinks order taken. We then ordered food and it came very promptly. It was my first time eating at Bella Italia and I have to say it was one of the nicest pizza id eaten in a long time!

Was this review helpful? Yes
Athlone, Ireland
Level Contributor
75 reviews
16 restaurant reviews
common_n_restaurant_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed August 24, 2015

Really nice place for a quick bite to eat ! Nice friendly atmosphere and food is tasty! Quite a good location just off Oxford street and free wifi for any tourists!

Was this review helpful? Yes
Thornhill, Canada
Level Contributor
26 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed August 14, 2015

We had been told to try this chain of restaurants by friend who had previously visited London. We were not disappointed. We arrived without making a reservation and the restaurant was quite busy. However, we were shown to a nice table fairly quickly. Service was a bit slow, but the staff were very friendly. The Pollo Cacciatore and Butterflied Chicken... More 

Was this review helpful? Yes
Rossi M, Guest Relations Manager at Bella Italia Duke Street, responded to this review

Thank you so much for your lovely review! We really do appreciate the time taken to write this :) We're so happy that you have enjoyed your recent visit and meal with us! Hopefully we can continue to impress you in the future. See you soon! Thanks, Emily@Bella. More 

1 review
1 of 5 stars Reviewed August 13, 2015

Staff is extremely rude and have no customer service. After waiting at the entrance for a few minutes and being ignored by the staff, me and my friend decided to choose our own table. Then the staff told us that we are unable to stay because they are busy despite that half of the tables where empty. When we politely... More 

Was this review helpful? Yes
Rossi M, Guest Relations Manager at Bella Italia Duke Street, responded to this review

Thanks for taking the time to leave your feedback. I'm really sorry to hear about your recent disappointment with your meal with us. I understand that your visit fell far short of the Bella Italia standards. I do not believe that it truly reflects our service standards and we do take feedback such as this very seriously. If you email... More 

London, United Kingdom
Level Contributor
29 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed August 5, 2015

Our visit to that Bella Italia was very disappointing. It wasn't busy at all, it wasn't lunchtime. There was probably more staff than clients. Nevertheless, the service was extremely slow, the food was cold, it lacked all kinds of excitement, flavour, spirit or style. I don't think I'll ever go back again!

Was this review helpful? Yes
Rossi M, Guest Relations Manager at Bella Italia Duke Street, responded to this review

Thanks for taking the time to leave your review. I’m sorry to hear that your experience didn’t meet our Bella Italia standards. This is certainly not up the standard we like to keep here at Bella, and it's something we want to look into. If you email us at social@bellaltalia.co.uk we'll make sure to look into this as soon as... More 

Fareham, United Kingdom
Level Contributor
12 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed August 1, 2015 via mobile

I have to admit our Tesco vouchers were my motivation to visit this restaurant after visiting Madame Tussauds. We pre booked our table on the morning of our visit and were not chastised for arriving about half of an hour late due to our visit to the museum lasting longer. Our waiter had personality, attended to our every need with... More 

Was this review helpful? Yes
Rossi M, Guest Relations Manager at Bella Italia Duke Street, responded to this review

Thank you so much for your review! We really do appreciate it :) We hope that we can continue to impress you in the future! We hope to see you soon at Bella Italia! Emily@Bella. More 

Tampa, Florida
Level Contributor
20 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 17 helpful votes
1 of 5 stars Reviewed July 19, 2015

My daughter wanted to eat at Bella Italia on our last evening in London. We went in before the dinner rush and the place was less than half full. There was no one to greet us and after 5 minutes or so, I sat down at a table. I guess I broke some unknown rule that warranted an extremely rude... More 

Was this review helpful? Yes
Rossi M, Guest Relations Manager at Bella Italia Duke Street, responded to this review

Thanks for taking the time to leave your review. I’m sorry to hear that your experience didn’t meet our Bella Italia standards. This is certainly not up the standard we like to keep here at Bella, and it's something we want to look into. If you email us at social@bellaltalia.co.uk we'll make sure to look into this as soon as... More 

1 review
1 of 5 stars Reviewed July 19, 2015

We came on a Sunday late afternoon, there were only few people, we placed our order and we were served after exactly seventy five minutes !!!! Very very slow service ! Not to repeat !!!

Was this review helpful? Yes
Rossi M, Guest Relations Manager at Bella Italia Duke Street, responded to this review

Thanks for taking the time to leave your feedback. I'm really sorry to hear about your recent disappointment with your meal with us. I understand that your visit fell far short of the Bella Italia standards. I do not believe that it truly reflects our service standards and we do take feedback such as this very seriously. If you email... More 

Isle of Sheppey, United Kingdom
Level Contributor
21 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed July 19, 2015

We arrived early for our booking but were welcomed and sat outside as it was sunny. The restaurant wasn't busy but service was fairly slow which suited us but not good if you are in a hurry to catch a show. We both had a cordial which was very refreshing. The Lasagne al Forno and Gamberoni were both delicious and... More 

Was this review helpful? Yes
Rossi M, Guest Relations Manager at Bella Italia Duke Street, responded to this review

Thank you so much for your lovely review! We really do appreciate the time taken to write this :) We're so happy that you have enjoyed your recent visit and meal with us! Hopefully we can continue to impress you in the future. See you soon! Thanks, Emily@Bella. More 

Travelers who viewed Bella Italia Duke Street also viewed

 

Been to Bella Italia Duke Street? Share your experiences!

Write a Review Add Photos & Videos

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Improve this listing

Restaurant Details

Location and Contact Information

  • Address: 64-66 Duke St, London W1K 6JD, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  London>  > Mayfair
  • Neighborhood: Mayfair
  • Phone Number: 020 7495 1110

Price and Cuisine

  • Average Prices: USD 25
  • Cuisine: Italian, Pizza, Grill, Pasta

Restaurant Characteristics

  • Good for: Families with children

Description

Perched along Duke Street in the heart of London's West End, Bella Italia Duke Street is a top spot for affordable Italian dining. With a handful of the capital's major theatres close by, pre theatre diners flock to this branch of Bella Italia for a tasty meal before the show. Dishes such as Penne Marco Polo (duck in plum sauce served atop penne pasta) or Pollo Cacciatore (chicken breast topped with mozzarella and smoky bacon and tomato sauce) feature on an extensive menu. Round off with desserts such as Mascarpone Cheesecake served with red berry compote. Bella Italia offers something for all tastes and is very well priced for this part of the capital.
Open Hours
Sunday
8:00 am - 11:30 pm
Monday
9:00 am - 12:00 am
Tuesday
9:00 am - 12:00 am
Wednesday
9:00 am - 12:00 am
Thursday
9:00 am - 12:00 am
Friday
9:00 am - 12:00 am
Saturday
9:00 am - 12:00 am

Questions & Answers

Questions? Get answers from Bella Italia Duke Street staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?

Staying in Mayfair

Neighborhood Profile
Mayfair
Set beside some of London's best parks and home to world-class galleries, luxurious hotels, and famed thoroughfares, the ultra upscale Mayfair is one of London's most exclusive haunts. Here the shopping is haute, the dining is exquisite, and the nightlife is vibrant. A casual stroll through the area’s chic streets will reveal that Michelin stars and chauffeured cars are practically the norm here. Even if you're on a tight budget, this exceptionally well connected swath of Central London is worth exploring, if only for the chance to take a peak at the goings on of upper crust English society.
Explore this neighborhood