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The Old Masters

Rubens Hotel | 39 Buckingham Palace Road, London SW1W 0PS, England (Westminster / Belgravia)
+44 20 7834 6600
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Ranked #4,357 of 16,892 restaurants in London
Price range: $26 - $43
Hours:
Sun - Sat 5:30 pm - 7:30 pm
Tue - Sat 12:30 pm - 2:30 pm
Cuisines: British
Dining options: Reservations, Buffet
Neighborhood: Westminster / Belgravia
Restaurant details
Dining options: Reservations, Buffet
Neighborhood: Westminster / Belgravia
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31 reviews from our community

64% Recommend
    16
    4
    5
    3
    3
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Senior Reviewer
6 reviews 6 reviews
3 restaurant reviews
3 of 5 stars Reviewed July 8, 2014 NEW

Ate here as a pre-theatre package deal. The restaurant is beautiful. The starter selection was sparse. I had the roast, as it appeared to be rib, but it was overdone and tough as an overcooked round. We were provided with a liter bottle of water, which I later was informed had a 5 pound charge. My wife had a cup... More

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MalcolmHendry, General Manager at The Old Masters, responded to this review

Thank you for your recent review of The Old Masters Restaurant. I was sorry to read that your experience when dining with us did not meet your expectations. Our standard offering for starters consists of a selection of 9 salads and 3 other cold dishes every day, which you will also find in the menu with the price for each... More

Surrey
Senior Contributor
36 reviews 36 reviews
16 restaurant reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed July 2, 2014

We were given a voucher for a carvery lunch ,with wine, here - a hotel I last visited on an outing 15yrs ago! Made very welcome on arrival and all the staff very attentive and looked as though they were enjoying their jobs. Nothing too much trouble. We were first in - a beautiful rib of beef and assortment of... More

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MalcolmHendry, General Manager at The Old Masters, responded to this review

Thank you for taking the time to review us. I do really appreciate each and every comment I read and use it as a opportunity to improve our service. I was sorry to read that you found our food to be lukewarm when you arrived for lunch. We do have checks in place to make sure that this does not... More

Kalgoorlie
Senior Reviewer
8 reviews 8 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 25, 2014

We had a lovely dinner here before a show. The food was tasty and well-presented. The desserts were absolutely magnificent ... such a pleasure to find a selection as delicious as those we enjoyed here.

Was this review helpful? Yes 1
Scarborough
Senior Contributor
44 reviews 44 reviews
10 restaurant reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed June 7, 2014

Three of us dined here before heading to the Apollo Victoria theatre which is just a couple of minutes walk away. Everything from the very attentive staff right through to the gorgeous desert selection was perfect. We all enjoyed the carvery and I thought it was excellent value for money. I will now consider this option even if we are... More

Was this review helpful? Yes 1
Telford, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 restaurant reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 25, 2014

We had one of the best meals we have ever had at this restaurant it was a carvery but right from the door man opening the door as I am in a wheelchair he then escorted us to the front of house where we were greeted by very pleasant and polite staff the food was superb from the main course... More

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Hallite21
Senior Contributor
23 reviews 23 reviews
4 restaurant reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed April 20, 2014

Had the carvery the food is fantastic plenty to choose from if you do not fancy meat you can have fish instead which I had and it was delicious, the three courses are great value for money.

Was this review helpful? Yes 1
Lichfield, United Kingdom
Reviewer
4 reviews 4 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 16, 2014

The breakfasts in the restaurant are the best ever and the pre show carvery is excellent value . Would like this carvery to be available later into the evening

Was this review helpful? Yes 1
Surrey
Top Contributor
329 reviews 329 reviews
188 restaurant reviews
141 helpful votes 141 helpful votes
4 of 5 stars Reviewed March 2, 2014

Had a voucher for Christmas and used it here. Really enjoyed our meal. Staff were all very friendly and attentive and the food quality was excellent. A couple of items from the dessert buffet were finished, but were quickly replaced when this was pointed out. Would be happy to come back as a paying customer!

Was this review helpful? Yes 1
Brisbane, Australia
Top Contributor
68 reviews 68 reviews
29 restaurant reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed January 30, 2014

This meal and theatre deal was extremely comfortable, accessible and convenient. The hotel is gorgeous and the old fashioned service is very special. It is a quiet, relaxed atmosphere which is a real escape from the busy area. The staff are tentative and elegant. The food was a simple roast buffet which was typical English fare. There are obviously such... More

Was this review helpful? Yes 2
Peterborough, United Kingdom
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed December 14, 2013

Great location and atmosphere, great afternoon tea but let down by very poor service. Unfriendly and welcoming, ignored at the bar, almost reluctant to serve us! Didn't spoil overall experience but probably wouldn't go back

Was this review helpful? Yes 1
MalcolmHendry, General Manager at The Old Masters, responded to this review

Thank you for sharing your most recent experience with us. I was so pleased to read that you enjoyed our location, atmosphere and afternoon tea selection. However, I was so sorry to read about the poor service you received at our bar. I have discussed this with my team as a reminder of how important their part of our guest... More

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