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Wilton Place | Knightsbridge, London SW1X 7RL, England (Victoria)
+44 (0)20 7235 6000
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Ranked #1,139 of 18,136 Restaurants in London
Certificate of Excellence 2014
Hours:
Sun - Sat 12:00 pm - 11:00 pm
Cuisines: European
Neighborhood:
Belgravia
Dining options: Breakfast/Brunch, Reservations
Restaurant details
Dining options: Breakfast/Brunch, Reservations
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104 reviews from our community

Visitor rating
    67
    21
    9
    5
    2
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Any
English first
London, United Kingdom
Senior Contributor
37 reviews 37 reviews
11 restaurant reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed January 27, 2015 NEW

Visited the caramel room pret a portea afternoon tea. Made to feel very welcome the service, food and staff were excellent. Michelle served us and she couldn't do enough for us. I went as part of my birthday celebrations. I would highly recommend a visit.

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Reviewer
4 reviews 4 reviews
3 restaurant reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 19, 2015

My mum, sister and I have a girls trip to London every year and afternoon tea is always a part of it. We have visited a number of the large hotels including The Mayfair, The Hilton and The Metropolitan but none of these compare to the delight that was waiting for us at The Berkley! The staff were welcoming and... More 

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Frimley Green, United Kingdom
Contributor
14 reviews 14 reviews
13 restaurant reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed January 12, 2015

Enjoyed an excellent afternoon tea at the Berkeley. I am the firs to admit that I am not a huge fan of afternoon tea as it tends to be laden with plate after plate of diabetes inducing treats. The atmosphere here is a lot more relaxed than say at the Savoy or Claridges - the crowd here a lot more... More 

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Reviewer
5 reviews 5 reviews
3 restaurant reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 7, 2015

The caramel room is a more relaxed space for a nice afternoon with friends and family..We were here with my husbands parents, celebrating our anniversary and was not dissapointed. The sandwiches were just YUM...and overall presenation and the 'fashionista' concepts added alot of fun and flavour to the tea experience... The sweets were pretty good too, although I personally could... More 

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Surrey
Senior Contributor
43 reviews 43 reviews
27 restaurant reviews
34 helpful votes 34 helpful votes
2 of 5 stars Reviewed December 21, 2014

The style of the restaurant is good and the service overall was just fine, however the food was generally poor, particularly given the cost of the meal. We chose to eat here out of convenience because we were staying at the hotel. In hindsight this was a mistake and we should have ventured elsewhere. I suggest you do the same.

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Uk
Contributor
17 reviews 17 reviews
10 restaurant reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed December 19, 2014

Went for my sisters birthday. Too much that was not right to go into detail but all I would like to say is the food, service and atmosphere are all poor and disappointing .Very over priced !! Can 't believe this is a luxury hotel.

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kings lynn
Senior Contributor
49 reviews 49 reviews
35 restaurant reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed December 16, 2014

bit of a disappointment expected the hotel to have more facilities very small. Afternoon tea was very slow arriving and whilst the presentation was divine and the cakes in the shape of handbags and books they looked better than they tasted. Bit of a dissapointment

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LONDON
Top Contributor
70 reviews 70 reviews
20 restaurant reviews
79 helpful votes 79 helpful votes
2 of 5 stars Reviewed December 14, 2014

I was so excited about coming here for afternoon tea. Unfortunately the food and service was not was I was expecting. The sandwiches were just weird! Not tasty at all, the combination was just strange for example gerkhin sandwich! The sweets had the oddest combinations and were not tasty at all. They were though very pretty to look at. We... More 

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Tel Aviv, Israel
Reviewer
4 reviews 4 reviews
4 restaurant reviews
3 of 5 stars Reviewed December 11, 2014

Came for an afternoon tea and i got to say every thing looked great but the taste wasn't there. Most of the things were almost good. Its a shame and a specially because of the price.

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Vienne, France
Senior Contributor
28 reviews 28 reviews
18 restaurant reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed December 1, 2014

If you can go here,it's fantastic. Yes,it's also expensive but it's the best in London. The desserts are wonderfull and the tea is exellent.

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Additional Information about The Caramel Room

Address: Wilton Place | Knightsbridge, London SW1X 7RL, England
Phone Number: +44 (0)20 7235 6000
Location: Europe  >  United Kingdom (UK)  >  England  >  London>  > Victoria
Open Hours:
Sunday 12:00 pm - 11:00 pm
Monday 12:00 pm - 11:00 pm
Tuesday 12:00 pm - 11:00 pm
Wednesday 12:00 pm - 11:00 pm
Thursday 12:00 pm - 11:00 pm
Friday 12:00 pm - 11:00 pm
Saturday 12:00 pm - 11:00 pm
Cuisine: European

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Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?