We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Caramel Room

#991 of 18,317 Restaurants in London
Certificate of Excellence
Neighborhood:
Belgravia
Improve this listing
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Your filters are still active.
There are no pins in your viewport. Try moving the map or changing your filters.
Get directions
Wilton Place | Knightsbridge, London SW1X 7RL, England
+44 (0)20 7235 6000
Today
12:00 pm - 11:00 pm
Open now
See all hours
Hours:
Sun - Sat 12:00 pm - 11:00 pm
Dining options: Breakfast/Brunch, Reservations
Good for:
Breakfast/Brunch
Reservations

TripAdvisor Reviewer Highlights

Read all 106 reviews
Visitor rating
  • 69
    Excellent
  • 21
    Very good
  • 9
    Average
  • 5
    Poor
  • 2
    Terrible
Rating summary
  • Food
    4.5 of 5 stars
    Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
    Atmosphere
    4.5 of 5 stars
Most recent review
Glorious Afternoon Tea

Booked the pret-a-portea as a birthday treat for my sister. 4 of us spent a fantastic 2 hours being wonderfully treated by the staff. The cakes, styled in keeping with some of the latest fashion gurus, were amazing, and the sandwiches divine. A brilliant selection of teas set it all off so nicely... read more

5 of 5 starsReviewed February 18, 2015
Phil A
,
Southend-on-Sea, United Kingdom
Good for:
  • Breakfast/Brunch
  • Reservations
Add Photo Write a Review

106 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Any
English first
Southend-on-Sea, United Kingdom
Senior Contributor
22 reviews 22 reviews
12 restaurant reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed February 18, 2015

Booked the pret-a-portea as a birthday treat for my sister. 4 of us spent a fantastic 2 hours being wonderfully treated by the staff. The cakes, styled in keeping with some of the latest fashion gurus, were amazing, and the sandwiches divine. A brilliant selection of teas set it all off so nicely. All in the setting of the lovely... More 

Was this review helpful? Yes
Top Contributor
114 reviews 114 reviews
70 restaurant reviews
92 helpful votes 92 helpful votes
5 of 5 stars Reviewed February 1, 2015

You must go and try this very special afternoon tea. It's all based on the current fashion shown and seasons. Very nice and elegant and very very yummy.

Was this review helpful? Yes
London, United Kingdom
Senior Contributor
37 reviews 37 reviews
11 restaurant reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed January 27, 2015

Visited the caramel room pret a portea afternoon tea. Made to feel very welcome the service, food and staff were excellent. Michelle served us and she couldn't do enough for us. I went as part of my birthday celebrations. I would highly recommend a visit.

Was this review helpful? Yes 1
Reviewer
4 reviews 4 reviews
3 restaurant reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 19, 2015

My mum, sister and I have a girls trip to London every year and afternoon tea is always a part of it. We have visited a number of the large hotels including The Mayfair, The Hilton and The Metropolitan but none of these compare to the delight that was waiting for us at The Berkley! The staff were welcoming and... More 

Was this review helpful? Yes 1
Frimley Green, United Kingdom
Contributor
14 reviews 14 reviews
13 restaurant reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed January 12, 2015

Enjoyed an excellent afternoon tea at the Berkeley. I am the firs to admit that I am not a huge fan of afternoon tea as it tends to be laden with plate after plate of diabetes inducing treats. The atmosphere here is a lot more relaxed than say at the Savoy or Claridges - the crowd here a lot more... More 

Was this review helpful? Yes
Reviewer
5 reviews 5 reviews
3 restaurant reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 7, 2015

The caramel room is a more relaxed space for a nice afternoon with friends and family..We were here with my husbands parents, celebrating our anniversary and was not dissapointed. The sandwiches were just YUM...and overall presenation and the 'fashionista' concepts added alot of fun and flavour to the tea experience... The sweets were pretty good too, although I personally could... More 

Was this review helpful? Yes
Surrey
Senior Contributor
44 reviews 44 reviews
27 restaurant reviews
34 helpful votes 34 helpful votes
2 of 5 stars Reviewed December 21, 2014

The style of the restaurant is good and the service overall was just fine, however the food was generally poor, particularly given the cost of the meal. We chose to eat here out of convenience because we were staying at the hotel. In hindsight this was a mistake and we should have ventured elsewhere. I suggest you do the same.

Was this review helpful? Yes
Uk
Contributor
17 reviews 17 reviews
10 restaurant reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed December 19, 2014

Went for my sisters birthday. Too much that was not right to go into detail but all I would like to say is the food, service and atmosphere are all poor and disappointing .Very over priced !! Can 't believe this is a luxury hotel.

Was this review helpful? Yes 1
kings lynn
Top Contributor
51 reviews 51 reviews
35 restaurant reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed December 16, 2014

bit of a disappointment expected the hotel to have more facilities very small. Afternoon tea was very slow arriving and whilst the presentation was divine and the cakes in the shape of handbags and books they looked better than they tasted. Bit of a dissapointment

Was this review helpful? Yes
LONDON
Top Contributor
70 reviews 70 reviews
20 restaurant reviews
81 helpful votes 81 helpful votes
2 of 5 stars Reviewed December 14, 2014

I was so excited about coming here for afternoon tea. Unfortunately the food and service was not was I was expecting. The sandwiches were just weird! Not tasty at all, the combination was just strange for example gerkhin sandwich! The sweets had the oddest combinations and were not tasty at all. They were though very pretty to look at. We... More 

Was this review helpful? Yes

Travelers who viewed The Caramel Room also viewed

 

Been to The Caramel Room? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.

Manage your listing
Improve this listing

Restaurant Details

Location and Contact Information

  • Address: Wilton Place | Knightsbridge, London SW1X 7RL, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  London>  > Belgravia
  • Neighborhood: Belgravia
  • Phone Number: +44 (0)20 7235 6000

Price and Cuisine

  • Cuisine: European
Open Hours
Sunday
12:00 pm - 11:00 pm
Monday
12:00 pm - 11:00 pm
Tuesday
12:00 pm - 11:00 pm
Wednesday
12:00 pm - 11:00 pm
Thursday
12:00 pm - 11:00 pm
Friday
12:00 pm - 11:00 pm
Saturday
12:00 pm - 11:00 pm

Questions & Answers

Questions? Get answers from The Caramel Room staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?