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All 18,011 London Restaurants

The Promenade at The Dorchester

53 Park Lane | The Dorchester, London W1K1QA, England
+44 (0) 20 7629 8888
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Ranked #236 of 18,011 Restaurants in London
Certificate of Excellence 2014
Price range: $0 - $94
Neighborhood:
Mayfair
More restaurant details
Restaurant details
Good for: Romance, Doing business, Special occasions, Entertaining clients
Dining options: Breakfast/Brunch, Reservations, Late Night
Description: Set in the heart of Mayfair on Park Lane, The Dorchester has been a symbol of luxury and charm for more than half a century. The Promenade is the sumptuous setting for the hotel's legendary afternoon teas, offering sandwiches, scones and pastries alongside a selection of 25 different types of tea. The truly decadent can also opt for champagne while reclining on the high-backed divans, or hide away in one of the intimate alcoves for an informal lunch or a light supper.
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525 reviews from our community

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    80
    44
    17
    12
Rating summary
    Food
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    Atmosphere
Date | Rating
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English first
London
Top Contributor
70 reviews 70 reviews
51 restaurant reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed December 21, 2014 NEW

Wow if you want the best afternoon christmas tea then visit the Dorchester, from the moment you arrive you are treated like royalty. The decor was beautifully festive with many fabulously decorated trees, the children's choir was lovely and the whole experience was so elegant. The food was delious, the chicken with basil bead sandwichs were delightful and we were... More 

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Roland_Fasel, General Manager at The Promenade at The Dorchester, responded to this review

Dear Michelle D, Thank you for your review of your Christmas Afternoon Tea at The Promenade. I am thrilled to hear that you were made to feel so welcome and enjoyed our beautiful Christmas atmosphere and the choir. I will be sure to let the team know how much you enjoyed your overall experience, and we look forward to welcoming... More 

Senior Contributor
24 reviews 24 reviews
15 restaurant reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed December 18, 2014

We have been visiting the Promenade at the Dorchester for nearly 10 years whenever we go to London (at least twice a year, often more) and have always been impressed by the experience. Simply put; you are made to feel like the most important person in the world by the friendly, helpful and professional people who attend to your wishes.... More 

Was this review helpful? Yes 3
Adelaide, Australia
Contributor
18 reviews 18 reviews
3 restaurant reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed December 15, 2014

Took my sister here for a treat on our last visit to the UK. Its a lot of money and you can get the same food elsewhere for cheaper but part of this experience is its location and surroundings. The food was lovely, the service outstanding but for those of us on holiday and don't frequent these type of places... More 

Was this review helpful? Yes 1
Jersey, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 12, 2014

I arranged a champagne afternoon tea for 2 for my mum’s birthday and we went last Friday (5 Dec). The customer service we received from the waiters was second to none and the attention to detail was fantastic. They all seemed to be genuinely happy in their work and extremely attentive. The guy that was looking after us was warm... More 

Was this review helpful? Yes 1
Hampshire
Contributor
20 reviews 20 reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed December 10, 2014 via mobile

We visited here last Saturday. I had managed to book very last minute as a surprise treat for my daughter and I. However she had recently been unwell and was unable to attend, my husband stepped in at the last minute. We were greeted on arrival by 2 members of staff who where disappointed to hear of my daughters illness... More 

Was this review helpful? Yes 1
Roland_Fasel, General Manager at The Promenade at The Dorchester, responded to this review

Dear Carol12345, Thank you for reviewing your Afternoon Tea at The Dorchester. Thank you for praising the team by name and rest assured I will let them know what a positive impact they had on your experience with us. I hope you will return after the festive season to try our afternoon tea again. Kind regards, Roland Fasel, Regional Director,... More 

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 9, 2014

I booked the 'Afternoon Tea With Christmas Carols' some months ago (they sell out fast) as a Christmas surprise for my girlfriend, and actually managed to keep it a secret right up until we were at the doors of the hotel. I'll admit I was a little apprehensive, as I am not used to frequenting such fine establishments and had... More 

Was this review helpful? Yes 2
Cardiff, United Kingdom
Senior Contributor
31 reviews 31 reviews
22 restaurant reviews
58 helpful votes 58 helpful votes
3 of 5 stars Reviewed December 4, 2014

We booked for the Christmas-themed afternoon tea and the setting was beautiful - very elegant and Christmassy. We had a drink in the bar first and it was lovely. Sadly things did not start well with the tea with nobody offering to take our coats so they ended up draped on the backs of our chairs. Our waiter was initially... More 

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Malton, United Kingdom
Contributor
17 reviews 17 reviews
5 restaurant reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed December 3, 2014

This hotel and restaurant is absolutely wonderful. Stunningly decorated for Christmas and the staff were second to none, nothing was too much trouble for them. Tea, coffee and cakes so delicious. We'll certainly come back here.

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Roland_Fasel, General Manager at The Promenade at The Dorchester, responded to this review

Dear Sandra W, Thank you for your review of your Afternoon Tea at The Dorchester. I am delighted that you enjoyed our beautiful Christmas decorations and that you were impressed both with the food and the service delivered to you. I will of course pass on your kind comments to the team as I know it means a lot to... More 

Crowborough, United Kingdom
Reviewer
4 reviews 4 reviews
4 restaurant reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed December 3, 2014

Met 2 friends for 60th birthday celebration and had pre booked champagne afternoon tea on 7th November. Initially service good we were given a choice of rose or ordinary champagne . When we asked for the bill an additional £5 each had been added for the rose champagne . This wasn't explained at the time , so after complaining we... More 

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Roland_Fasel, General Manager at The Promenade at The Dorchester, responded to this review

Dear Lesley R, Thank you for reviewing your Afternoon Tea at The Promenade. I am naturally disappointed that your experience did not live up to your expectations. The faults in service you describe are most concerning to hear, as they do not reflect the high level of service we strive to achieve here at The Dorchester. I would be interested... More 

Senior Reviewer
9 reviews 9 reviews
3 restaurant reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed November 30, 2014

I found the Christmas Afternoon Tea at the Dorchester somewhat lacking. Yes, the hotel was tastefully bedecked with Christmas decorations and the choir of young school boys sang beautifully, skillfully accompanied by their pianist. However, the sandwiches were somewhat uninspiring and were all put on one's plate in one swoop. The scones were pretty standard and I would agree with... More 

Was this review helpful? Yes 1

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Additional Information about The Promenade at The Dorchester

Address: 53 Park Lane | The Dorchester, London W1K1QA, England
Phone Number: +44 (0) 20 7629 8888
Location: Europe  >  United Kingdom (UK)  >  England  >  London
Average Prices: USD 0 - 94

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