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All 18,113 London Restaurants

The Promenade at The Dorchester

53 Park Lane | The Dorchester, London W1K1QA, England
+44 (0) 20 7629 8888
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Ranked #253 of 18,113 Restaurants in London
Certificate of Excellence 2014
Price range: $0 - $94
Neighborhood:
Mayfair
More restaurant details
Restaurant details
Good for: Romance, Doing business, Special occasions, Entertaining clients
Dining options: Breakfast/Brunch, Reservations, Late Night
Description: Set in the heart of Mayfair on Park Lane, The Dorchester has been a symbol of luxury and charm for more than half a century. The Promenade is the sumptuous setting for the hotel's legendary afternoon teas, offering sandwiches, scones and pastries alongside a selection of 25 different types of tea. The truly decadent can also opt for champagne while reclining on the high-backed divans, or hide away in one of the intimate alcoves for an informal lunch or a light supper.
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540 reviews from our community

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Rating summary
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Date | Rating
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Hong Kong
Top Contributor
52 reviews 52 reviews
21 restaurant reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed January 25, 2015 NEW

We visited the restaurant for lunch, have their burger and it is indeed one of the best burger we ever had in London. Sadly we are too full for the desert, which looks excellent

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Roland_Fasel, Manager at The Promenade at The Dorchester, responded to this review

Dear HKtransplant, Thank you for reviewing your recent visit to The Promenade at The Dorchester. I am delighted to read that you had one of the best burgers you’ve ever had in London. I hope we have the opportunity to welcome you back to The Promenade at The Dorchester when you are next in London. Kind regards, Roland Fasel Regional... More 

Oxford, United Kingdom
Top Contributor
129 reviews 129 reviews
93 restaurant reviews
99 helpful votes 99 helpful votes
5 of 5 stars Reviewed January 21, 2015 NEW

We visited the Dorchester as part of a Birthday treat and I must admit this was “as good as it gets”. From the moment we entered the reception through to being seated everything was impeccable. The reception staff, head waiter, waiters and waitresses were true professionals. Each member of staff we came into contact with was extremely polite, attentive, well... More 

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Roland_Fasel, Manager at The Promenade at The Dorchester, responded to this review

Dear DirecttheSail, Thank you for taking the time to write such a detailed account of your recent experience of The Promenade at The Dorchester. I am delighted to read that you chose The Promenade for your special occasion and that you consider it “as good as it gets”. Rest assured I will share your kind feedback with the team, who... More 

Singapore, Singapore
2 reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed January 17, 2015

The hotel needs to be redecorated. You want to feel the tradition and history, but you don't want to feel you're at a high tea in the 80ies. The management clearly needs to make an urgent trip to Brazil, Singapore and Dubai to understand what it is all about. The high tea at the Capella SIngapore is much better, even... More 

Was this review helpful? Yes 1
Roland_Fasel, Manager at The Promenade at The Dorchester, responded to this review

Dear Genevieve888 Thank you for taking the time to review your recent visit to The Promenade at The Dorchester, we value constructive criticism from our guests as this helps us to constantly improve our service offering. I am naturally disappointed to hear that the experience did not live up to your expectations, please do not hesitate to contact me directly... More 

Montreal, Canada
Top Contributor
50 reviews 50 reviews
20 restaurant reviews
91 helpful votes 91 helpful votes
5 of 5 stars Reviewed January 15, 2015

If you come from another planet and wish to experience the best High Tea on the planet, this is the place to go. The setting, the service and the food are all extraordinary. This is what afternoon tea is all about. Make sure to reserve ahead, to avoid disappointment. And did I mention that the people-watching here is amazing ?... More 

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Roland_Fasel, Manager at The Promenade at The Dorchester, responded to this review

Dear travelgurudoctor, Thank you for your kind review of The Promenade at The Dorchester. I am delighted to read that you consider afternoon tea at The Dorchester to be “the best high tea on the planet” and that you found the food and service to be extraordinary. Rest assured I will pass your comments on to the team and in... More 

London, United Kingdom
Contributor
11 reviews 11 reviews
10 restaurant reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed January 13, 2015

I absolutely loved afternoon tea at The Dorchester. It was very special. The Promenade is beautiful and makes you feel relaxed and cosy whilst also feeling grand and impressive. The waiters were all charming and helpful and the food was excellent. The cakes were particularly impressive. I've been to a few afternoon teas and I think this was my favourite,... More 

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Roland_Fasel, Manager at The Promenade at The Dorchester, responded to this review

Dear jps1989 Thank you for your kind review of The Promenade at The Dorchester and for sharing your experience with the TripAdvisor community. I am delighted to read that you were impressed by our team and in particular the cakes, and I’m pleased to see that you consider afternoon tea at The Dorchester to be one of the best you... More 

Fleet, United Kingdom
Reviewer
5 reviews 5 reviews
5 restaurant reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed January 11, 2015

I had champagne afternoon tea as a Christmas present with a friend. We went Saturday 3rd January. What a lovely afternoon we had. The sandwiches and cakes were fresh and both were topped up as tho afternoon went on. The service was amazing and so friendly. Will be booking to come back again soon for afternoon tea.

Was this review helpful? Yes 2
Roland_Fasel, Manager at The Promenade at The Dorchester, responded to this review

Dear Jen_Jen_19811 Thank you for taking the time to review your recent visit to The Promenade at The Dorchester. I am delighted that you appreciated the fantastic service, sandwiches and cakes and rest assured I will pass your commets to the team. I look forward to welcoming you back to The Promenade at The Dorchester very soon. Kind regards Roland... More 

West Byfleet, United Kingdom
1 review
5 of 5 stars Reviewed January 9, 2015

Tranquility and a beautiful ambience. Being served with impressive care and attention made The Promenade Afternoon Tea a very welcome and spoiling experience for my wife and I after a very busy family Christmas. From the courteous and friendly welcome, the plumping of the cushions to settle us comfortably and the explanation of the choice of teas and coffees available... More 

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Roland_Fasel, Manager at The Promenade at The Dorchester, responded to this review

Dear David M, Thank you for your kind review of The Promenade at The Dorchester. I am delighted to read that you appreciated the tranquility and beautiful ambience of afternoon tea at The Dorchester and that you were impressed by the attentive service of our team, in particular Babhed; rest assured I will pass your comments on to him and... More 

Senior Contributor
25 reviews 25 reviews
20 restaurant reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed January 9, 2015

I took my partner here on our visit to london for her birthday. The atmosphere was very nice with a pianist playing. We started with the offer of champagne(having booked the champagne afternoon tea) and i opted to change for whisky, which i selected the oban, we then had a selection of sandwiches brought out which were delicious upon finishing... More 

Was this review helpful? Yes 1
Roland_Fasel, Manager at The Promenade at The Dorchester, responded to this review

Dear Ian S Thank you for choosing The Promenade at The Dorchester for your special occasion and for reviewing your experince on TripAdvsior. We highly appreciate your feedback and I’m delighted to see that you enjoyed your afternoon tea at The Dorchester. I look forward to welcoming you back in the not too distant future. Kind regards, Roland Fasel Regional... More 

Sidcup, Kent
Senior Reviewer
8 reviews 8 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed January 7, 2015

My family enjoyed a superb afternoon tea on Christmas Eve at the Dorchester. The staff were really friendly and attended to our every wish ...bringing out extra helpings of sandwiches, scones and cakes until we could eat no more. They also had a really extensive range of exotic teas and my daughters tried several. The venue is beautiful with comfortable... More 

Was this review helpful? Yes 1
Waynesboro, Va.
Top Contributor
120 reviews 120 reviews
88 restaurant reviews
64 helpful votes 64 helpful votes
5 of 5 stars Reviewed January 4, 2015

Sunday Afternoon Tea at the Dorchester is such a special experience. We were treated to thus lovely experience by friends and it was absolutely everything one would expect. The void, the service, the ambience, it was all way over the top. An absolute must treat.

Was this review helpful? Yes 3
Roland_Fasel, Manager at The Promenade at The Dorchester, responded to this review

Dear Bermudaman, Thank you for taking the time to share your superb afternoon tea experience at The Promenade at The Dorchester. I am very pleased that you appreciated the ambiance, what truly means the most to me is that our team were able to fulfil your expectations. Be sure I will reach out to them to let them know what... More 

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Additional Information about The Promenade at The Dorchester

Address: 53 Park Lane | The Dorchester, London W1K1QA, England
Phone Number: +44 (0) 20 7629 8888
Location: Europe  >  United Kingdom (UK)  >  England  >  London
Average Prices: USD 0 - 94

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