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Frankie & Benny's

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Unit 10, Edge Lane Retail Park, Liverpool L13 2ER, England
+44 151 288 9699
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Dining options: Dinner, Lunch, Late Night, Breakfast, Reservations, Seating, Waitstaff

TripAdvisor Reviewer Highlights

Read all 129 reviews
Visitor rating
  • 42
    Excellent
  • 20
    Very good
  • 31
    Average
  • 22
    Poor
  • 14
    Terrible
Rating summary
  • Food
    3.5 of 5 stars
    Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
    Atmosphere
    3.5 of 5 stars
Brilliant customer service

We visited this restaurant on new years eve as it was one of our partys birthdays. The restaurant was busy as you can imagine at this time of year. Service was very quick. My son ordered a calzone which was only warm inside, when we told the waitress she apologized and returned shortly with another... read more

4 of 5 starsReviewed January 1, 2016
mo63Liverpool
,
liverpool
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129 Reviews from our TripAdvisor Community

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1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

Had a amazing time at Frankie and Bennys edge lane. Our server was called Beth. The service was amazing and couldn't ask for anything better! We will definitely be returning!!

Helpful?
Thank Beth M
2 reviews
5 of 5 stars Reviewed 2 weeks ago via mobile

Lovely food and the stuff gave us an excellent service 😊 They were taking care of us being sure everything was perfect. The place is so nice, I had never been before and I was so surprise because they have a personal and smart decoration. Totally recommended!

Helpful?
Thank Dalilatr
Level Contributor
22 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Desperate to eat on a sat evening with a baby in tow and couldn't get in anywhere in the city centre. These guys were friendly and fit us in. They were busy so service was a bit slow but the staff were friendly and the food was excellent, couldn't fault it in any way. Best steak I've had for ages... More 

Helpful?
Thank HoyleJon
Level Contributor
22 reviews
21 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed 3 weeks ago via mobile

Called in on spec. Waiter was a pleasant chap. Service quick but hardly anyone in. Food not very good potato skins hard. Chips dry. Burger tasted microwaved. Yukh

Helpful?
Thank Mark R
Liverpool, United Kingdom
1 review
5 of 5 stars Reviewed 3 weeks ago

We had a lovely family meal to celebrate New Years, can't beat this place for a good atmosphere and friendly staff. Just booked in for a Valentines night out, can't wait!!!

Helpful?
Thank EmmaJ0101
Lancaster, United Kingdom
Level Contributor
45 reviews
29 restaurant reviews
common_n_restaurant_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed January 5, 2016

Good Food, Good Service and Speedy too. Had a recent visit to another f&b's Inh the uk and it was poor.

Helpful?
Thank monkeynuts2012
Liverpool, United Kingdom
Level Contributor
44 reviews
23 restaurant reviews
common_n_restaurant_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed January 3, 2016

Called in New Years morning to see if we could book a table alongside my brothers prior booking. Staff were very helpful and squeezed us in, even though another site in Liverpool of Frankie's had to transfer their bookings over to edge Lane. Arrived and the meal was lovely, even bringing some home with us at the end of the... More 

Helpful?
Thank MrsMc1970
liverpool
Level Contributor
18 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed January 1, 2016

We visited this restaurant on new years eve as it was one of our partys birthdays. The restaurant was busy as you can imagine at this time of year. Service was very quick. My son ordered a calzone which was only warm inside, when we told the waitress she apologized and returned shortly with another one. When my son cut... More 

Helpful?
Thank mo63Liverpool
2 reviews
2 of 5 stars Reviewed December 20, 2015 via mobile

Very disappointing. Waited nearly 45 mins for food without being told a waiting time. Ordered a Calzone, absolutely vile. Was not what was described to me when asked at all.

Helpful?
Thank Laura K
Bristol, United Kingdom
Level Contributor
6 reviews
6 restaurant reviews
5 of 5 stars Reviewed December 16, 2015 via mobile

Fantastic visit today served very quick. Drinks arrived quickly waitress very polite and helpful. Food was lovely

Helpful?
Thank Melanie N

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Restaurant Details

Location and Contact Information

  • Address: Unit 10, Edge Lane Retail Park, Liverpool L13 2ER, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Merseyside  >  Liverpool
  • Phone Number: +44 151 288 9699

Price and Cuisine

  • Average Prices: USD 37 - 37
  • Cuisine: Pizza, Italian, American

Restaurant Characteristics

  • Good for: Families with children

Questions & Answers

Questions? Get answers from Frankie & Benny's staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?