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Frankie & Benny's

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Unit 10, Edge Lane Retail Park, Liverpool L13 2ER, England
+44 151 288 9699
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Dining options: Dinner, Breakfast, Lunch, Reservations

TripAdvisor Reviewer Highlights

Read all 94 reviews
Visitor rating
  • 24
    Excellent
  • 18
    Very good
  • 25
    Average
  • 17
    Poor
  • 10
    Terrible
Rating summary
  • Food
    3.5 of 5 stars
    Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
    Atmosphere
    3.5 of 5 stars
Will end up closing if standards do not improve

Been going here on and off for years. We generally go for the early bird menu (would never go and pay full price menu) The last time we went we ending up sending half the food back as chips had no potato left inside they had been cooked that much. The service has totally lapses now however it's... read more

3 of 5 starsReviewed July 26, 2015
Lisa J
,
Liverpool, England, United Kingdom
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94 Reviews from our TripAdvisor Community

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Date | Rating
  • English first
  • Any
English first
Liverpool, United Kingdom
Level Contributor
5 reviews
3 restaurant reviews
1 of 5 stars Reviewed July 30, 2015 NEW

We went for a meal prior to going to the cinema. I had pesto pasta with peas and broccoli which was mainly water and had no taste, I could cook better at home and I'm an awful cook. My boyfriend had carbonara and he said it tasted of water... It was also in my opinion extremely overpriced, I have been... More 

Was this review helpful? Yes
Liverpool, England, United Kingdom
Level Contributor
32 reviews
22 restaurant reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed July 26, 2015 NEW

Been going here on and off for years. We generally go for the early bird menu (would never go and pay full price menu) The last time we went we ending up sending half the food back as chips had no potato left inside they had been cooked that much. The service has totally lapses now however it's not just... More 

Was this review helpful? Yes
Level Contributor
7 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed June 10, 2015 via mobile

When we arrived we stood waiting for someone to seat us for what felt like an eternity. When the front of house person finally came over and asked how many he just pointed to the table and said sit there! Rude or what!! We then waited 10 minutes for someone to ask what drinks we would like and another 10... More 

Was this review helpful? Yes
Liverpool, United Kingdom
Level Contributor
5 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed May 29, 2015

Just bad all round, rude staff, cold food. Meals came with plastic from salad wrapper in them. It's not cheap either. Just don't bother!

Was this review helpful? Yes
Level Contributor
22 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
1 of 5 stars Reviewed May 25, 2015 via mobile

Didnt take our drinks order until they took food order (about 20mins after we sat down) then waited about another 20mins until drinks arrived with starter. Starter was poor, garlic bread cold, served on a grubby stand. Main meal really poor, steak was asked for medium rare but was barely cooked, mushroom & tomato on mixed grill wasnt cooked, even... More 

Was this review helpful? Yes
Liverpool, United Kingdom
2 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 18, 2015

Big thank you to Frankie & Bennys for donating a voucher and discount fob towards our raffle at upcoming event. - Zoes Place Baby Hospice Liverpool

Was this review helpful? Yes
Liverpool, United Kingdom
Level Contributor
74 reviews
59 restaurant reviews
common_n_restaurant_reviews_1bd8 44 helpful votes
3 of 5 stars Reviewed April 26, 2015

Visited the restaurant on Edge Lane (outside Liverpool City Centre) before heading in to town to shop. Greeted at door by the manager and shown to our seat away from the crowds of children's parties. This was a welcome option so we could enjoy the meal more. Drinks order taken straight away and arrived a few minutes after that. Server... More 

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Liverpool, United Kingdom
Level Contributor
5 reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed March 17, 2015

Me and my husband visited F&Bs, Edge Lane on Friday 6th March and had a truly lovely evening. We were greated with a smile on arriving, and served by one of the nicest waiters (who once served us in the Aintree branch - so we were very pleased to see that he was going to be our waiter on Friday... More 

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Northampton, United Kingdom
Level Contributor
3 reviews
3 of 5 stars Reviewed March 15, 2015

I went for dinner with friend, this restaurant have many nice staff and supply good food, the food is very delicious. Although this restaurant is a little bit far, I think this restaurant is worth a visit to try the food.

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Wirral, United Kingdom
1 review
5 of 5 stars Reviewed March 14, 2015

We were in Liverpool for a family meet up and went to Frankie and Bennys on the retail park - we were seated and looked after by some great staff and served drinks quickly. We all ate different menus and everyone wanted what someone else had! I really enjoyed the salmon and my daughter's pizza was fabulous. The meals were... More 

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Additional Information about Frankie & Benny's

Address: Unit 10, Edge Lane Retail Park, Liverpool L13 2ER, England
Phone Number: +44 151 288 9699
Location: Europe  >  United Kingdom (UK)  >  England  >  Merseyside  >  Liverpool
Average Prices: USD $37 to $37
Cuisine: Italian, American

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Restaurant Details

Location and Contact Information

  • Address: Unit 10, Edge Lane Retail Park, Liverpool L13 2ER, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Merseyside  >  Liverpool
  • Phone Number: +44 151 288 9699

Price and Cuisine

  • Average Prices: USD $37 to $37
  • Cuisine: Italian, American

Questions & Answers

Questions? Get answers from Frankie & Benny's staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?