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The New Orchid Garden

#300 of 1,326 Restaurants in Liverpool
Certificate of Excellence
$$
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359 Eaton Rd | West Derby, Liverpool L12 2AH, England
44 151 228 4488
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Dining options: Dinner, Late Night, Reservations, Seating, Takeout, Waitstaff

TripAdvisor Reviewer Highlights

Read all 197 reviews
Visitor rating
  • 139
    Excellent
  • 22
    Very good
  • 11
    Average
  • 10
    Poor
  • 15
    Terrible
Rating summary
  • Food
    4.5 of 5 stars
    Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
    Atmosphere
    4.5 of 5 stars
1st rate as per usual!

I had booked a table 3 weeks ago for 10 people for yesterday evening. I've been here with family on numerous occasions in the past 8years but the last time being over 12 months ago....I thought yesterday afternoon that I'd just have a quick look on the recent reviews on TripAdvisor, I was... read more

5 of 5 starsReviewed 1 week ago
sandra p
,
liverpool
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197 Reviews from our TripAdvisor Community

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Time of year
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Liverpool, United Kingdom
Level Contributor
18 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed yesterday NEW

I arrived early so went upstairs to sit in the bar and wait for my friends. All the staff were friendly and made me feel welcome. Our table was ready and we were handed our menus to select our meals. After ordering we were served quickly by the friendly staff. I had the chicken & sweet corn soup which was... More 

Helpful?
Thank Grotbag1958
Level Contributor
13 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 2 days ago NEW via mobile

The restaurant was extremely busy but we were seated quickly enough. I wasn't overly fussed on the position of the table as it was awkward to have a conversation with those on the opposite side. The service was good though not as attentive as usual. Food was lovely and well presented. I really like the large wine glasses!

Helpful?
Thank Jennie J
Liverpool
Level Contributor
6 reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed 5 days ago NEW via mobile

Just had a takeaway - was just about to call and complain that the food was quite cool by the time my husband got home - first time this has happened - food not its normal high quality then searched and found it has been taken over - so so sad after such a fantastic restaurant over the years with... More 

Helpful?
Thank LiverpoolScousers
Liverpool, United Kingdom
Level Contributor
13 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
1 of 5 stars Reviewed 1 week ago

I have visited this restaurant for years and never had a bad meal yet, that is until the other night ,, food from here was always quality tasty and well presented.However the last meal we had which was Singapore fried rice ,hot sour soup ,chips, was a very big let down , Singapore fried rice was void of any meat... More 

Helpful?
Thank christine_b346
liverpool
Level Contributor
28 reviews
23 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 1 week ago

I had booked a table 3 weeks ago for 10 people for yesterday evening. I've been here with family on numerous occasions in the past 8years but the last time being over 12 months ago....I thought yesterday afternoon that I'd just have a quick look on the recent reviews on TripAdvisor, I was mortified to see so many REALLY bad... More 

Helpful?
2 Thank sandra p
Liverpool
Level Contributor
35 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 76 helpful votes
5 of 5 stars Reviewed 1 week ago

We have been regular customers at this restaurant for many years and after reading some recent reviews regarding the new management we were quite concerned. We booked for last night and there were no problems whatsoever We went upstairs first for a drink as we were a bit early. We had a nice chat with Marie who serves upstairs. She... More 

Helpful?
1 Thank ejwoods
Liverpool
2 reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We have been going to the Orchid Garden fir well iver 25 years but the last meal proved to be the most disappointing. This was once a first class restaurant run by a lovely husband and wife team, Stan and Jane Hughes. This Christmas it was taken over and I have got to say it is just not the same... More 

Helpful?
4 Thank Bryyan
Liverpool, United Kingdom
Level Contributor
21 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 50 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We have been going to The New Orchid Garden for 20 years and it WAS our favourite restaurant! If we had a family celebration we booked a table here. The owner was Stan Hughes for years and to say he ran this restaurant superbly was an understatement. He and he staff and chefs were fantastic!!! A 5 star service on... More 

Helpful?
7 Thank Billy Q
Liverpool
Level Contributor
14 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed 3 weeks ago via mobile

The staff who wait on are fantastic and work so hard. However the quality of the food was awful and it's such a shame as previously the food was outstanding. The food was tasteless,cool at best and very poor. The new manager should realise that he is ruining one of the best restaurants. I wouldn't recommend anyone visit this eating... More 

Helpful?
4 Thank Lynn J
Liverpool, United Kingdom
1 review
common_n_restaurant_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 4 weeks ago via mobile

I have been visiting this restaurant for over 15 years and have always recommend it to everyone. Sadly my visit there on new years eve has changed all of that.As soon as I walked in you could sense the change , that relaxed friendly family feeling had gone and it was just a case of eat your meal and leave.The... More 

Helpful?
3 Thank Annmarie B

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Restaurant Details

Location and Contact Information

  • Address: 359 Eaton Rd | West Derby, Liverpool L12 2AH, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Merseyside  >  Liverpool
  • Phone Number: 44 151 228 4488

Price and Cuisine

  • Average Prices: USD 15 - 29
  • Cuisine: Chinese

Restaurant Characteristics

  • Good for: Families with children, Business meetings, Special occasions, Large groups, Romantic

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of The New Orchid Garden and other visitors
1 question
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Liverpool, United Kingdom

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Questions? Get answers from The New Orchid Garden staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?