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Frankie and Bennys New York Italian Bar and Restaurant

$$
Italian, American, English
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Get directions
Festival Park, Rigby Road, Blackpool FY1 5EP, England
+44 1253 292479
Website
Today
9:00 am - 11:00 pm
Open now
See all hours
Hours:
Sun 9:00 am - 10:30 pm
Mon - Sat 9:00 am - 11:00 pm
Good for:
Families with children
Large groups
Special occasions

TripAdvisor Reviewer Highlights

Read all 212 reviews
Visitor rating
  • 54
    Excellent
  • 54
    Very good
  • 35
    Average
  • 38
    Poor
  • 31
    Terrible
Rating summary
  • Food
    3.5 of 5 stars
    Service
    3 of 5 stars
  • Value
    3 of 5 stars
    Atmosphere
    3.5 of 5 stars
Very busy but understaffed......

As a family we enjoy Frankie and Bennys and this visit was no exception as the atmosphere was pleasant enough. However our server was run off her feet; although the food was ok our drinks were served to us, twice, slopped all over the place and we were left to mop up our table 'swimming with... read more

3 of 5 starsReviewed April 16, 2015
kirkykid
,
Glasgow, United Kingdom
Good for:
  • Families with children
  • Large groups
  • Special occasions
  • Breakfast/Brunch
  • Lunch
  • Dinner
  • Reservations
  • Late Night
  • Dessert
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212 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • Any
English first
Glasgow, United Kingdom
Senior Contributor
47 reviews 47 reviews
18 restaurant reviews
48 helpful votes 48 helpful votes
3 of 5 stars Reviewed April 16, 2015 NEW

As a family we enjoy Frankie and Bennys and this visit was no exception as the atmosphere was pleasant enough. However our server was run off her feet; although the food was ok our drinks were served to us, twice, slopped all over the place and we were left to mop up our table 'swimming with liquid'. There appeared to... More 

Was this review helpful? Yes
Leigh, United Kingdom
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed April 16, 2015 NEW

Over £37.00 for a burger, a pasta dish and a bottle of wine. My wife got spaghetti instead of penne. She said the sauce was very bland and sparse. You could have bought the wine from Asda for under £3.50. I wish we had eaten at the Hotel, it would have saved us at least £10.00 and the meals were... More 

Was this review helpful? Yes
Shrewsbury, United Kingdom
Contributor
15 reviews 15 reviews
9 restaurant reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed April 7, 2015

Great service by friendly staff. Lee was our waiter and he did everything he could to help us. My friend's steak went back as it wasn't cooked enough and they dealt with it in a very efficient, helpful manner and apologised for the error. Turned what could have been a complaint into great customer service.

Was this review helpful? Yes
Blackpool, United Kingdom
Senior Reviewer
10 reviews 10 reviews
7 restaurant reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed April 1, 2015

Myself and my partner go to Frankie and Bennys for breakfast at least 2-3 times a month. Breakfast is amazing! Always order my pancakes, last Sunday service was fantastic! The Service seems to be dependent on who is working, it is very on and off. sometimes we are waiting a long time for drinks, bills etc and others service is... More 

Was this review helpful? Yes
1 review
1 of 5 stars Reviewed March 16, 2015

We been out for dinner , ordered our food, chicken with pitta bread... we found hair into two of the meal. Extremly disappointed !!!

Was this review helpful? Yes
London, United Kingdom
Contributor
15 reviews 15 reviews
10 restaurant reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed March 15, 2015

Quick and friendly service, a clean and comfortable restaurant, and - well, it's Frankie and Benny's, so the food is the same as any other F&B location. It's good. It's not amazing, but it's reliably good, which, sometimes, is exactly what you're after.

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Lytham St Anne's, United Kingdom
Senior Contributor
47 reviews 47 reviews
26 restaurant reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed March 14, 2015 via mobile

Had the opportunity of eating twice here over the last couple of weeks. Each time we have been due to see a film at the cinema so have been happy with the quick service - we have not felt rushed. Good portions and our meals have been enjoyable. The service has been good and the staff pleasant and very efficient.... More 

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Thornton Cleveleys, United Kingdom
Senior Contributor
44 reviews 44 reviews
23 restaurant reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed February 21, 2015 via mobile

Absolutely delicious I really can't fault the food. The lady that served us however was rushing us through everything and was quite frankly rude.

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2 reviews
1 of 5 stars Reviewed February 7, 2015

Where to begin ....visited this branch on a weekend away, we are big fans , ordered food and as I'm a veggie specified I didn't want bacon with my cheesy fries , they arrived covered in bacon , I complained and was given a fresh portion minus bacon , got half way through them and found a massive bit of... More 

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Reviewer
3 reviews 3 reviews
3 restaurant reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed February 7, 2015

Had a garlic bread which was what I would expect! We both had penne meatballs and was terrible! It was very bland and watery looked like it was just thrown together the pasta was over cooked and meatballs I'm sure 100% weren't made on the premises! This is the first bad review I have given ever! Hope they listen to... More 

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Restaurant Details

Location and Contact Information

  • Address: Festival Park, Rigby Road, Blackpool FY1 5EP, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Lancashire  >  Blackpool
  • Phone Number: +44 1253 292479

Price and Cuisine

  • Average Prices: USD 10 - 37
  • Cuisine: Italian, American, English

Restaurant Characteristics

  • Good for: Families with children, Large groups, Special occasions
Open Hours
Sunday
9:00 am - 10:30 pm
Monday
9:00 am - 11:00 pm
Tuesday
9:00 am - 11:00 pm
Wednesday
9:00 am - 11:00 pm
Thursday
9:00 am - 11:00 pm
Friday
9:00 am - 11:00 pm
Saturday
9:00 am - 11:00 pm

Questions & Answers

Questions? Get answers from Frankie and Bennys New York Italian Bar and Restaurant staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?