We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Frankie and Bennys New York Italian Bar and Restaurant

Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Get directions
Festival Park, Rigby Road, Blackpool FY1 5EP, England
+44 1253 292479
Website
Improve this listing
Today
9:00 am - 11:00 pm
Open now
See all hours
Hours:
Sun 9:00 am - 10:30 pm
Mon - Sat 9:00 am - 11:00 pm
Dining options: Breakfast, Lunch, Dinner, Late Night, Reservations

TripAdvisor Reviewer Highlights

Read all 262 reviews
Visitor rating
  • 67
    Excellent
  • 61
    Very good
  • 44
    Average
  • 49
    Poor
  • 41
    Terrible
Rating summary
  • Food
    3.5 of 5 stars
    Service
    3 of 5 stars
  • Value
    3 of 5 stars
    Atmosphere
    3.5 of 5 stars
Not impressed

Normally I like Frankie and Bennys, but wasn't overly impressed with the service here. Tried to download the app to get a voucher code for the whole time we were there and couldn't get it. Food was OK, but not as good as F & B's in Norwich

3 of 5 starsReviewed August 27, 2015
Ange_G2104
,
Norwich, United Kingdom
Good for:
  • Large groups
  • Special occasions
  • Families with children
Add Photo Write a Review

262 Reviews from our TripAdvisor Community

Your overall rating of this restaurant
Roll over, then click to rate
  Click to rate
Date | Rating
  • English first
  • Any
English first
Level Contributor
77 reviews
40 restaurant reviews
common_n_restaurant_reviews_1bd8 34 helpful votes
1 of 5 stars Reviewed August 31, 2015 NEW

Visited Monday lunchtime. Service was poor and slow. Understand the water ban has been difficult for food business however to only have a choice of lemonade is ridiculous. Slow service waiter unhelpful and failed to tell us hot drinks were unlimited. Had the lunch time menu ordered calzone which is usually very good. Today though it was awful with the... More 

Was this review helpful? Yes
Middlesbrough, United Kingdom
2 reviews
1 of 5 stars Reviewed August 28, 2015

Food portions poor, Staff unfriendly and aloof, cleanliness appalling, I had to ask for more cutlery as the knifes we had been given where still dirty. Value for Money, lets put it this way I'll never go again "what a rip-off ".

Was this review helpful? Yes
Norwich, United Kingdom
Level Contributor
6 reviews
3 of 5 stars Reviewed August 27, 2015

Normally I like Frankie and Bennys, but wasn't overly impressed with the service here. Tried to download the app to get a voucher code for the whole time we were there and couldn't get it. Food was OK, but not as good as F & B's in Norwich

Was this review helpful? Yes
Fleetwood, United Kingdom
Level Contributor
15 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed August 26, 2015

First and last visit. I ordered meatballs as main and a pepsi. Daughter had a wrap with a bottled water. Wife had a chicken burger and beer. The pepsi was warm and flat so i ordered a milkshake imagining a nice cold frothy drink....no such luck milk was warm bordering on hot? With a rapidly melting cream float on top.... More 

Was this review helpful? Yes
Level Contributor
4 reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed August 25, 2015

We love going to Frankie and Bennys whenever we are away, we have been to many all over the country, this one is the worst we have been to! We were seated straight away and our drinks order was taken, 1/2 hour later the drinks arrived, we order our food only to be given the wrong order, 20 min later... More 

Was this review helpful? Yes
Nantwich, United Kingdom
Level Contributor
58 reviews
36 restaurant reviews
common_n_restaurant_reviews_1bd8 41 helpful votes
3 of 5 stars Reviewed August 20, 2015

Chose Frankie & Benny's because we thought we knew what to expect.. We were wrong and disappointed. Some of it appears to be the menu changes and serving styles mentioned in earlier reviews (which I agree with)... There seems to be a new emphasis on style over substance which is disappointing. My meatballs were ok but not as good as... More 

Was this review helpful? Yes
Yateley, United Kingdom
Level Contributor
14 reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed August 19, 2015

Visited on a Monday evening, found the service incredibly slow and food quite expensive. Won't be first on my list to visit again.

Was this review helpful? Yes
Cockermouth, United Kingdom
Level Contributor
13 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 17 helpful votes
2 of 5 stars Reviewed August 16, 2015

We were so looking forward to our trip here, after travelling to Blackpool to celebrate two birthdays, we went to the Zoo first, checked in at the travelodge then looked forward to our evening meal with friends. I initially booked our group of 8 a few weeks earlier explaining at the time we were celebrating two birthdays. We arrived in... More 

Was this review helpful? Yes
Yorkshire, United Kingdom
Level Contributor
78 reviews
62 restaurant reviews
common_n_restaurant_reviews_1bd8 50 helpful votes
4 of 5 stars Reviewed August 13, 2015

As in most reviews of Frankies and Bennies, the food was first class. The service was also great. But who had the stupid idiotic idea of serving a burger on a piece of wood with your fries in a brown paper bag next to it on the board, and your ketchup goes where ?????Has this group lost all its senses???... More 

Was this review helpful? Yes
Level Contributor
9 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed August 12, 2015

We went here last night and I'm not so quick to leave a review but I feel a strong urge! Got there with my family, stood for ages before someone came over no greeting just 'table for 3?' Told her we had a group booking, she found it and went to ask manager where we were sat then showed us... More 

Was this review helpful? Yes

Travelers who viewed Frankie and Bennys New York Italian Bar and Restaurant also viewed

 
Blackpool, Lancashire
 

Been to Frankie and Bennys New York Italian Bar and Restaurant? Share your experiences!

Write a Review Add Photos & Videos

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Improve this listing

Restaurant Details

Location and Contact Information

  • Address: Festival Park, Rigby Road, Blackpool FY1 5EP, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Lancashire  >  Blackpool
  • Phone Number: +44 1253 292479

Price and Cuisine

  • Average Prices: USD 11 - 38
  • Cuisine: Italian, American, British

Restaurant Characteristics

  • Good for: Large groups, Special occasions, Families with children
Open Hours
Sunday
9:00 am - 10:30 pm
Monday
9:00 am - 11:00 pm
Tuesday
9:00 am - 11:00 pm
Wednesday
9:00 am - 11:00 pm
Thursday
9:00 am - 11:00 pm
Friday
9:00 am - 11:00 pm
Saturday
9:00 am - 11:00 pm

Questions & Answers

Questions? Get answers from Frankie and Bennys New York Italian Bar and Restaurant staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?