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East Park Drive, Blackpool, England
Website
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Dining options: Breakfast, Late Night, Reservations
Description: Village Hotel Herons Reach

TripAdvisor Reviewer Highlights

Read all 137 reviews
Visitor rating
  • 18
    Excellent
  • 14
    Very good
  • 19
    Average
  • 24
    Poor
  • 62
    Terrible
Rating summary
  • Food
    2 of 5 stars
    Service
    2.5 of 5 stars
  • Value
    2 of 5 stars
    Atmosphere
    2.5 of 5 stars
Food was ok... Service was terrible.

Visited here whilst staying at the hotel with my partner, we had previously read the bad reviews but decided we would give it a try and make our own minds up. We turned up at the time we had booked and we were seated straight away by a very nice man at front of house, he informed us who our... read more

3 of 5 starsReviewed February 1, 2015
emmanpaul2012
,
Manchester, United Kingdom
via mobile
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137 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • Any
English first
Manchester, United Kingdom
Senior Reviewer
7 reviews 7 reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed February 1, 2015 via mobile

Visited here whilst staying at the hotel with my partner, we had previously read the bad reviews but decided we would give it a try and make our own minds up. We turned up at the time we had booked and we were seated straight away by a very nice man at front of house, he informed us who our... More 

Was this review helpful? Yes
Senior Reviewer
8 reviews 8 reviews
5 restaurant reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 18, 2015

Enjoyed the pizza and side of "chunky" chips, although I didn't think they could really have been classed as chunky. Husband had a filet steak which he asked for medium rare but got a medium. However the steak did melt in his mouth. Was disappointed that they had no lemon sorbet which was still being advertised on the menu. Service... More 

Was this review helpful? Yes
Poulton Le Fylde, United Kingdom
Contributor
13 reviews 13 reviews
12 restaurant reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed January 11, 2015

We arranged to meet our friends there for a meal. Once we arrived we waited to be seated and three members of staff looked at us and didn't say anything and carried on talking to each other. We waited a good five minuets and still nothing, the restaurant only had a couple of tables in, so it wasn't like they... More 

Was this review helpful? Yes 3
A TripAdvisor Member
3 of 5 stars Reviewed January 6, 2015

Stayed at the hotel in which this restaurant is situated. On visiting this restaurant, the staff were very welcoming and friendly. Maybe because we were the only ones there at first. The food was very nice and the deal we got through booking the hotel was well worth it. 3 courses and a bottle of wine. All up to expectations.... More 

Was this review helpful? Yes 1
Contributor
20 reviews 20 reviews
9 restaurant reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed January 6, 2015

Had a meal here whilst staying at the hotel. We had a three course meal and bottle of wine included with our room so we decided to eat our meal here :) the restaurant was empty but I think this was due to the time and the time of year. We were seated straight away and served very efficiently. All... More 

Was this review helpful? Yes
Senior Reviewer
10 reviews 10 reviews
9 restaurant reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed January 2, 2015 via mobile

Just because we booked a deal online, we have been given a table right at the back, awful service, had to remind the waiters a few times that we still exist!!!!!!!! I've noticed other people who have paid for a bottle of wine or ordered off the other menu (paid in full price) got more attention off the waiters. One... More 

Was this review helpful? Yes 4
England
Top Contributor
169 reviews 169 reviews
95 restaurant reviews
69 helpful votes 69 helpful votes
4 of 5 stars Reviewed December 25, 2014

Arrived checked booking in the restaurant only to be told they didn't have the reservation. The restaurant manager said we could come and sit down at the reservation time but couldn't guarantee they could feed us as he had no staff. We went to the hotel reception and spoke to the extremely professional man and manager who immediately sorted everything.... More 

Was this review helpful? Yes
Truro, United Kingdom
Senior Contributor
22 reviews 22 reviews
12 restaurant reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed December 24, 2014

It just goes to show that you cannot believe all you read and as a senior contributor to Trip Advisor, with much travelled experience to call upon, it never ceases to amaze me how many there are who are incapable of giving and honest and an accurate review of a Restaurant, Hotel etc. Let me begin by saying that having... More 

Was this review helpful? Yes 1
Garstang, United Kingdom
Senior Contributor
40 reviews 40 reviews
8 restaurant reviews
69 helpful votes 69 helpful votes
5 of 5 stars Reviewed December 23, 2014

Had breakfast here after overnight stay - many selections from the breakfast buffet all hot . Everything you would require to enjoy a full breakfast service . Staff very helpful and smiley people . Brilliant Breakfast .

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Thornton, Lancs, UK
Contributor
20 reviews 20 reviews
6 restaurant reviews
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed December 11, 2014

This restaurant is in the Village Hotel in Blackpool, which is also where I play golf. Every year, the ladies' section get together for a Christmas meal in the restaurant. This year, to fit in with our morning matches, the restaurant accepted our advance booking to eat at 3pm. We had the option of choosing starter, main and sweet from... More 

Was this review helpful? Yes 3

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Restaurant Details

Location and Contact Information

  • Address: East Park Drive, Blackpool, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Lancashire  >  Blackpool

Price and Cuisine

  • Cuisine: Italian

Description

Village Hotel Herons Reach

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Bucca Di Beppo and other visitors
1 question
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Questions? Get answers from Bucca Di Beppo staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?