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Empress Grill Room

Winter Gardens | 97 Church Street, Blackpool, England
01253 629625
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Ranked #239 of 488 restaurants in Blackpool
Price range: $16 - $47
Cuisines: European
Dining options: Reservations
Description: Newly opened cool restaurant in Winter gardens complex in Blackpool that needs to be discovered by Blackpools home and tourist audience.The Empress Grillroom is linked from the www.wintergardensblackpool.co.uk .Does not appear to have its own website address
Restaurant details
Dining options: Reservations
Description: Newly opened cool restaurant in Winter gardens complex in Blackpool that needs to be discovered by Blackpools home and tourist audience.The Empress Grillroom is linked from the www.wintergardensblackpool.co.uk .Does not appear to have its own website address
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46 reviews from our community

57% Recommend
    16
    10
    8
    7
    5
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Wigan, United Kingdom
2 reviews
3 of 5 stars Reviewed August 21, 2014 NEW

Set menu, no veterinarian options, food OK but seasonal veg was terrible. Drinks prices ridiculous £11.80 for four small larger shandies. Was told had to use three 330ml bottles to make the shandies. Maths did not add up nearly a litre of larger to make four small shandies. Staff stated it was management policy, not their fault. No beer price... More

Was this review helpful? Yes
Darlington, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed August 16, 2014 via mobile

Ate there as part of the show and dine. Food wasn't as good as expecting, salad with prawn cocktail didn't go, 2 set of carbs with the salmon, dessert had no presentation. To top it off my partner asked for the cheeseburger and was told they had none to then later here the chef shout to a member of staff... More

Was this review helpful? Yes
Bury, United Kingdom
Reviewer
4 reviews 4 reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed August 9, 2014

We went to this restaurant as part of the " Show and Dine" deal which cost us £36 as against the equivalent seat costing £39.50. We were a little apprehensive not knowing anything about this restaurant and the terms seemed too good to be true. However there was no catch they obviously wanted to help fill the restaurant as we... More

Was this review helpful? Yes 2
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed August 2, 2014

Booked for the show and dine, left to sit for 30 minutes before being offered a drink, then 1 hour before we got our starter, totally ignored by staff, final insult was to charge £7.40 for a pint and a half of lager. the waiter explained it was from a pint bottle so he had to charge for two pints... More

Was this review helpful? Yes
Blackpool, United Kingdom
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 31, 2014

Me, my mum and my auntie went to see Mamma Mia on the 30/07/14 using the 'Show and Dine' package and we thought the 'Dine' part in the Empress grill room was splendid. The taste of food, the presentation of the food, the friendly staff were all to Perfection. I had the Southern Fried Chicken Goujons, my mum had the... More

Was this review helpful? Yes 3
Preston, United Kingdom
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed July 28, 2014

The Chef took our booking over the phone ( I asked who he was), he was so helpfull, funny, friendly and so inviting I wanted him to sit with us as part of Mamma Mia but he had no ticket (why)????????? everything on that menu was good, we where a party of 8 and all had different things, that Greek... More

Was this review helpful? Yes 3
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed July 27, 2014

On arrival the staff greeted us warmly, as we took our seats we asked to see the Chef about our "special needs" and he could not have been more helpfull and nothing was "ish" about his suggestions, a great meal enjoyed by all. It has to be said that some of our fellow diners on near-by tables would have probably... More

Was this review helpful? Yes 3
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed July 25, 2014

On arrival the chef was sprawled all over the till; when asked what the soup of the day was he responded "minestrone ish". There was no feta cheese on the feta salad. When raise to the waiter, "oh I just thought it was the other table he forgot it" and to finish was apple pie when the pasty wasn't cooked!... More

Was this review helpful? Yes 1
harrogate
Contributor
18 reviews 18 reviews
8 restaurant reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed July 16, 2014

We booked to see Mama Mia on the show and dine package as it was the same price as just the tickets alone, so essentially a free meal. I didn't know what to expect as there are some very bad reviews on here but I was very very surprised. The food was lovely, the staff friendly and efficient, and the... More

Was this review helpful? Yes 4
Rotherham, United Kingdom
Top Contributor
248 reviews 248 reviews
158 restaurant reviews
264 helpful votes 264 helpful votes
5 of 5 stars Reviewed July 7, 2014

Believe this place has just reopened after a refurb. Interior is extremely clean and well decorated. Situated in Winter Gardens complex. We paid £15 for 3 courses and it was brilliant VFM. If you get as a show and dine deal, for some bizarre reason you get the package cheaper than buying tickets on their own. Staff were very professional/attentive.... More

Was this review helpful? Yes 6

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