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Ismail

Certificate of Excellence
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95-97 Mount Pleasant Road, Royal Tunbridge Wells TN1 1QG, England
01892 526365
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Today
7:45 am - 4:45 pm
Closed now
See all hours
Hours:
Sun 10:00 am - 3:15 pm
Mon - Wed 7:45 am - 4:45 pm
Thu 7:45 am - 7:15 pm
Fri 7:45 am - 4:45 pm
Sat 9:00 am - 5:15 pm
Dining options: Breakfast, Lunch, Seating, Takeout

TripAdvisor Reviewer Highlights

Read all 72 reviews
Visitor rating
  • 45
    Excellent
  • 18
    Very good
  • 9
    Average
  • 0
    Poor
  • 0
    Terrible
Rating summary
  • Food
    4.5 of 5 stars
    Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
    Atmosphere
    4 of 5 stars
Perfect Pancakes

Welcome to your new home Ismail in now in the Victoria centre. We come here on a sunday for the delicious hot chocolate, well what a suprise they had pancakes as a special. 100% the yummiest and soooo filling too. Please keep them on the menu. Whenever we enter Ismail the owners and staff... read more

5 of 5 starsReviewed 2 days ago
Sheila T
,
Hastings, England, United Kingdom
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72 Reviews from our TripAdvisor Community

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Time of year
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Hastings, England, United Kingdom
Level Contributor
21 reviews
17 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Welcome to your new home Ismail in now in the Victoria centre. We come here on a sunday for the delicious hot chocolate, well what a suprise they had pancakes as a special. 100% the yummiest and soooo filling too. Please keep them on the menu. Whenever we enter Ismail the owners and staff welcome you like you are family... More 

Helpful?
Thank Sheila T
Kent
Level Contributor
487 reviews
294 restaurant reviews
common_n_restaurant_reviews_1bd8 241 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Ismail has now moved from the lovely building on Mount Pleasant road to the basement of the Royal Victoria Centre where the food court is. I didn't even know that there was a food court until we asked where Ismail has moved to. Staff said that the advantage of the move was that they now have their own kitchen so... More 

Helpful?
Thank LAW64
Royal Tunbridge Wells, United Kingdom
Level Contributor
48 reviews
32 restaurant reviews
common_n_restaurant_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed January 3, 2016

A good place to relax: sit outside and take in the views; people-watch! A delicious coffee plus a slice of cake, brought out to me by the obliging staff. Plus a loyalty card! Sadly, I understand that they have moved indoors to the Royal Victoria Centre! I may not bother! Why move?

Helpful?
Thank crazymaddancer
London, United Kingdom
Level Contributor
410 reviews
262 restaurant reviews
common_n_restaurant_reviews_1bd8 211 helpful votes
4 of 5 stars Reviewed November 27, 2015

Located in the center of Tunbridge wells inside an imposing building overlooking the square. Although it is within a mini shopping mall, but the place is full of Character and charm. I heard yesterday when I was there that they are going to move from there next week. When I asked where? , they told me, they are going to... More 

Helpful?
1 Thank allaf
Garden of England
Level Contributor
90 reviews
49 restaurant reviews
common_n_restaurant_reviews_1bd8 65 helpful votes
5 of 5 stars Reviewed November 17, 2015

My friend and I had a light lunch which was plentiful followed by the best coffee and hot chocolate we have had for years. Staff so friendly and they greeted regulars like old friends. Tables kept clean at all times. Would certainly recommend and will be going back soon.

Helpful?
Thank EyeSpyaFly
London, England, United Kingdom
Level Contributor
141 reviews
110 restaurant reviews
common_n_restaurant_reviews_1bd8 75 helpful votes
3 of 5 stars Reviewed November 6, 2015

stopped by for a coffee and it felt quite olde worldy inside, coffee was ok and I had a brownie, nothing amazing but pleasant but with the competition in RTW - I didn't think wow I must return. Friendly staff but the food and decor were not memorable.

Helpful?
Thank Cathe G
Royal Tunbridge Wells, United Kingdom
Level Contributor
5 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed October 28, 2015

Excellent small cafe which does the most wonderful coffee, it has its own supply of coffee beans which are freshly roasted and ground. Staff are very experienced and friendly and you can buy a variety of beans to take home. highly recommended. Pleasant pavement seating where one can watch the world go by.

Helpful?
Thank jayess34
London, United Kingdom
Level Contributor
6 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed October 7, 2015

Great coffee and consistently friendly, helpful staff. What it lacks in ambiance it makes up for in reliability and friendliness

Helpful?
Thank famholiday98
Royal Tunbridge Wells, United Kingdom
Level Contributor
23 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed September 30, 2015

Known to have great drinks especially the best hot chocolate in town !!!!!!! Always good drinks and food and friendly, helpful service. Well worth a visit and also worth giving a voucher to someone as a gift, though a shame a voucher only lasts six months and not a year. It is also a shame that they close as early... More 

Helpful?
Thank 34felicity
London, United Kingdom
Level Contributor
21 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed September 22, 2015

Visited this small cafe for a take-away milk hot chocolate this morning after receiving a recommendation from a friend. The hot chocolate was delicious, right up there with one of the best I've ever had. Service was friendly, quick and efficient. The hot chocolate was on the pricier side, but perfect as a treat on a rainy morning! I would... More 

Helpful?
Thank LimaKilo

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Restaurant Details

Location and Contact Information

  • Address: 95-97 Mount Pleasant Road, Royal Tunbridge Wells TN1 1QG, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Kent  >  Royal Tunbridge Wells
  • Phone Number: 01892 526365

Price and Cuisine

  • Cuisine: Cafe

Restaurant Characteristics

  • Good for: Families with children
Open Hours
Sunday
10:00 am - 3:15 pm
Monday
7:45 am - 4:45 pm
Tuesday
7:45 am - 4:45 pm
Wednesday
7:45 am - 4:45 pm
Thursday
7:45 am - 7:15 pm
Friday
7:45 am - 4:45 pm
Saturday
9:00 am - 5:15 pm

Questions & Answers

Questions? Get answers from Ismail staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?