We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Ismail

95-97 Mount Pleasant Road, Royal Tunbridge Wells TN1 1QG, England
01892 526365
Website
Improve this listing
Certificate of Excellence 2014
Cuisines: Coffee Shop
Most recent review
- Sep 12, 2014
Restaurant details
Write a Review

43 reviews from our community

Visitor rating
    28
    10
    5
    0
    0
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Haywards Heath, United Kingdom
Top Contributor
50 reviews 50 reviews
10 restaurant reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed September 12, 2014

This small coffee shop, housed in a building alongside Cotswold adventure, is a lovely oasis of calm. The staff are amazingly knowledgable and passionate about every product and experience. The coffee is great (ok I'm not a coffee drinker and that's the best I could get out of my husband) and the tea amazing. It comes with a timer for... More

Was this review helpful? Yes
Brighton, United Kingdom
Senior Reviewer
7 reviews 7 reviews
5 restaurant reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed August 1, 2014

Firstly to address some other negative reviews, the timer is set for the suggested optimum brewing period for the different teas, noone stands with a gun to your head not allowing you to brew your tea for a shorter or longer amount of time. Its a recommendation. I lose count on how many times I have visited Ismail, its a... More

Was this review helpful? Yes
Riyadh, Saudi Arabia
1 review
4 of 5 stars Reviewed July 30, 2014

Great time with friends i enjoyed the place and the service of the most employees . I suggest you do visit it

Was this review helpful? Yes
Royal Tunbridge Wells, United Kingdom
Contributor
13 reviews 13 reviews
11 restaurant reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed July 10, 2014

I have been to Ismail twice now. On both occasions I only had a drink and a piece of cake, so I can't review the meals, except to say on both occasions I was put off eating due to the price. I took objection to being told how to operate a timer for my tea, as if I had no... More

Was this review helpful? Yes 1
Royal Tunbridge Wells, United Kingdom
Top Contributor
53 reviews 53 reviews
43 restaurant reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed July 9, 2014

ok yes im going to sound exactly like every other reviewer of this place by saying... THE HOT CHOCOLATE IS OUT OF THIS WORLD!! its soo good itl make your legs quiver!! love it and its the only reason to go there.. the rest of it is massively over priced food and overpriced twinnings style teabags... lovely place to go... More

Was this review helpful? Yes
Royal Tunbridge Wells, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 restaurant reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed July 5, 2014

This is a cafe that knows what it is doing. I always enjoy the theatre of getting a pot of infusing tea with a little timer and answering the regular question, "Have you had tea here before?" to check I know how to use it! The coffee, tea and unique hot chocolate is never disappointing and to sit outside on... More

Was this review helpful? Yes
Royal Tunbridge Wells, United Kingdom
Top Contributor
64 reviews 64 reviews
39 restaurant reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed June 10, 2014

Friendly service and quite frankly, the best Belgian hot chocolate I've ever had. They coat the inside of the glass with either milk or dark chocolate according to your taste. Simply yum!

Was this review helpful? Yes
Nottingham, United Kingdom
Top Contributor
191 reviews 191 reviews
145 restaurant reviews
153 helpful votes 153 helpful votes
5 of 5 stars Reviewed June 6, 2014

Called here for coffee and cake ,very friendly people ,nice fresh cake and great piece of cake ,just enough to fill a corner before dinner

Was this review helpful? Yes
Royal Tunbridge Wells, United Kingdom
Senior Contributor
41 reviews 41 reviews
30 restaurant reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed May 27, 2014

This hot chocolate is a definite must-try. They pour melted chocolate around the inside of a tall glass, pour in hot steamed milk and then add a giant chocolate button on top. SO GOOD! The staff always shout hello when you walk in. Paying £4.25 just for a slice of quice is excessive and not worth it, but the drinks... More

Was this review helpful? Yes 1
Norwich
Senior Contributor
25 reviews 25 reviews
9 restaurant reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed April 28, 2014

Sandwich, glass of wine, ambience, price and cleanliness all excellent. Simple home cooked quiches and sandwiches offered, and no intrusive "music'. Cakes looked superb, though we did not indulge. New member of staff had problems with prices and credit card procedures which had to be sorted out and corrected by one of the others.

Was this review helpful? Yes

Travelers who viewed Ismail also viewed

Royal Tunbridge Wells, Kent
Royal Tunbridge Wells, Kent
 
Royal Tunbridge Wells, Kent
Royal Tunbridge Wells, Kent
 

Been to Ismail? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

If you own or manage Ismail, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

Manage your listing