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Ismail

Certificate of Excellence
Coffee Shop
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95-97 Mount Pleasant Road, Royal Tunbridge Wells TN1 1QG, England
01892 526365
Website
Today
7:45 am - 4:45 pm
Open now
See all hours
Hours:
Sun 10:00 am - 3:15 pm
Mon - Wed 7:45 am - 4:45 pm
Thu 7:45 am - 7:15 pm
Fri 7:45 am - 4:45 pm
Sat 9:00 am - 5:15 pm

TripAdvisor Reviewer Highlights

Read all 50 reviews
Visitor rating
  • 31
    Excellent
  • 11
    Very good
  • 8
    Average
  • 0
    Poor
  • 0
    Terrible
Rating summary
  • Food
    4.5 of 5 stars
    Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
    Atmosphere
    4 of 5 stars
Most recent review
Good food

The staff are very nice to talk to. I was very pleased with the food, quick service we got our food within 15 minutes would recommend

5 of 5 starsReviewed February 20, 2015
tlns1
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50 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • Any
English first
Senior Contributor
22 reviews 22 reviews
7 restaurant reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 20, 2015

The staff are very nice to talk to. I was very pleased with the food, quick service we got our food within 15 minutes would recommend

Was this review helpful? Yes
London, United Kingdom
Reviewer
4 reviews 4 reviews
4 restaurant reviews
3 of 5 stars Reviewed January 27, 2015

Really good coffee however i feel that it is overpriced. Love the scenic view and i think that i may return only for this.

Was this review helpful? Yes
Tunbridge Wells, England, United Kingdom
Senior Contributor
26 reviews 26 reviews
21 restaurant reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed January 25, 2015

I regularly go here and the coffee is excellent. Cake looks fab but so far have resisted! Great having the outside seating and perfect as a people watching venue with coffee in hand ... can't wait for spring/summer to return (but I'll be back way before then :))

Was this review helpful? Yes
Kent, UK
Senior Contributor
27 reviews 27 reviews
15 restaurant reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed December 23, 2014

Having read such rave reviews about Ismail I though it was about time I went there myself. On the plus side: I had a decent coffee and good slab of what looked & tasted like homemade cake. My children really enjoyed their hot chocolate - a choice of milk, dark or white chocolate melting down the side of the glass... More 

Was this review helpful? Yes
Brighton and Hove, United Kingdom
Reviewer
5 reviews 5 reviews
5 restaurant reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed December 8, 2014

expensive, but would go back in the summer to sit outside. Service was as pleasant as could be in a coffee shop I gues

Was this review helpful? Yes
Pembury, United Kingdom
Senior Contributor
24 reviews 24 reviews
12 restaurant reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed October 27, 2014

If you have never tried the hot chocolate here you really haven't experienced hot chocolate at all. First they line the tall warmed glass with molten chocolate - milk or dark - then pour the hot milk in before sinking a medallion of solid chocolate to the bottom to slowly melt and infuse in the drink. Oh my goodness, just... More 

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Royal Tunbridge Wells, United Kingdom
Contributor
12 reviews 12 reviews
9 restaurant reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed September 30, 2014

Great hot chocolate, melted chocolate poured down the glass then their magic disc put in which melts as it drops. Pastries are good, too. If only the place was a bit nicer inside, instead of an annexe to a cheap leisure wear shop.

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Haywards Heath, United Kingdom
Top Contributor
65 reviews 65 reviews
13 restaurant reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed September 12, 2014

This small coffee shop, housed in a building alongside Cotswold adventure, is a lovely oasis of calm. The staff are amazingly knowledgable and passionate about every product and experience. The coffee is great (ok I'm not a coffee drinker and that's the best I could get out of my husband) and the tea amazing. It comes with a timer for... More 

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Brighton, United Kingdom
Senior Reviewer
7 reviews 7 reviews
5 restaurant reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed August 1, 2014

Firstly to address some other negative reviews, the timer is set for the suggested optimum brewing period for the different teas, noone stands with a gun to your head not allowing you to brew your tea for a shorter or longer amount of time. Its a recommendation. I lose count on how many times I have visited Ismail, its a... More 

Was this review helpful? Yes 1
Riyadh, Saudi Arabia
1 review
4 of 5 stars Reviewed July 30, 2014

Great time with friends i enjoyed the place and the service of the most employees . I suggest you do visit it

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Restaurant Details

Location and Contact Information

  • Address: 95-97 Mount Pleasant Road, Royal Tunbridge Wells TN1 1QG, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Kent  >  Royal Tunbridge Wells
  • Phone Number: 01892 526365

Price and Cuisine

  • Cuisine: Coffee Shop
Open Hours
Sunday
10:00 am - 3:15 pm
Monday
7:45 am - 4:45 pm
Tuesday
7:45 am - 4:45 pm
Wednesday
7:45 am - 4:45 pm
Thursday
7:45 am - 7:15 pm
Friday
7:45 am - 4:45 pm
Saturday
9:00 am - 5:15 pm

Questions & Answers

Questions? Get answers from Ismail staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?