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Ismail

Certificate of Excellence
Coffee Shop
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95-97 Mount Pleasant Road, Royal Tunbridge Wells TN1 1QG, England
01892 526365
Website
Today
9:00 am - 5:15 pm
Open now
See all hours
Hours:
Sun 10:00 am - 3:15 pm
Mon - Wed 7:45 am - 4:45 pm
Thu 7:45 am - 7:15 pm
Fri 7:45 am - 4:45 pm
Sat 9:00 am - 5:15 pm
Dining options: Coffee & Tea, Lunch

TripAdvisor Reviewer Highlights

Read all 52 reviews
Visitor rating
  • 34
    Excellent
  • 11
    Very good
  • 7
    Average
  • 0
    Poor
  • 0
    Terrible
Rating summary
  • Food
    4.5 of 5 stars
    Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
    Atmosphere
    4 of 5 stars
Very very nice

I took my two daughters (15 and 11) in for a late lunch and a hot chocolate on a Saturday afternoon. The staff were amazing - so friendly and helpful. The hot chocolate, I have it on good authority from the girls was AMAZING. They loved it, though the youngest had to have two glasses of water... read more

5 of 5 starsReviewed March 24, 2015
Karen C
,
Royal Tunbridge Wells, United Kingdom
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52 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • Any
English first
Royal Tunbridge Wells, United Kingdom
Senior Contributor
43 reviews 43 reviews
20 restaurant reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed March 24, 2015

I took my two daughters (15 and 11) in for a late lunch and a hot chocolate on a Saturday afternoon. The staff were amazing - so friendly and helpful. The hot chocolate, I have it on good authority from the girls was AMAZING. They loved it, though the youngest had to have two glasses of water with hers (rather... More 

Was this review helpful? Yes 1
Crowborough, United Kingdom
Top Contributor
115 reviews 115 reviews
37 restaurant reviews
65 helpful votes 65 helpful votes
5 of 5 stars Reviewed March 8, 2015

This place roasts and blends its own coffees. It is not cheap but really good. The coffees are always fresh and perky, the cakes, salads and quiches moreish, and the Hot Chocolate is worth travelling for. The latter is a glass lined with either melted milk or plain chocolate, filled with hot milk with yet more chocolate - in form... More 

Was this review helpful? Yes
Royal Tunbridge Wells, United Kingdom
Reviewer
3 reviews 3 reviews
3 restaurant reviews
5 of 5 stars Reviewed March 7, 2015

I came in here to have a quick drink and a snack. The service here was very good and the price was very reasonable! If you have not had a hot chaclate here before, you have not experienced hot choclate ever before! it is the nicest thing I hace ever had

Was this review helpful? Yes
Senior Contributor
22 reviews 22 reviews
7 restaurant reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed February 20, 2015

The staff are very nice to talk to. I was very pleased with the food, quick service we got our food within 15 minutes would recommend

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Tunbridge Wells, England, United Kingdom
Senior Contributor
31 reviews 31 reviews
26 restaurant reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed January 25, 2015

I regularly go here and the coffee is excellent. Cake looks fab but so far have resisted! Great having the outside seating and perfect as a people watching venue with coffee in hand ... can't wait for spring/summer to return (but I'll be back way before then :))

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Kent, UK
Senior Contributor
27 reviews 27 reviews
15 restaurant reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed December 23, 2014

Having read such rave reviews about Ismail I though it was about time I went there myself. On the plus side: I had a decent coffee and good slab of what looked & tasted like homemade cake. My children really enjoyed their hot chocolate - a choice of milk, dark or white chocolate melting down the side of the glass... More 

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Brighton and Hove, United Kingdom
Reviewer
5 reviews 5 reviews
5 restaurant reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed December 8, 2014

expensive, but would go back in the summer to sit outside. Service was as pleasant as could be in a coffee shop I gues

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Pembury, United Kingdom
Senior Contributor
26 reviews 26 reviews
14 restaurant reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed October 27, 2014

If you have never tried the hot chocolate here you really haven't experienced hot chocolate at all. First they line the tall warmed glass with molten chocolate - milk or dark - then pour the hot milk in before sinking a medallion of solid chocolate to the bottom to slowly melt and infuse in the drink. Oh my goodness, just... More 

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Royal Tunbridge Wells, United Kingdom
Contributor
12 reviews 12 reviews
9 restaurant reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed September 30, 2014

Great hot chocolate, melted chocolate poured down the glass then their magic disc put in which melts as it drops. Pastries are good, too. If only the place was a bit nicer inside, instead of an annexe to a cheap leisure wear shop.

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Haywards Heath, United Kingdom
Top Contributor
79 reviews 79 reviews
17 restaurant reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed September 12, 2014

This small coffee shop, housed in a building alongside Cotswold adventure, is a lovely oasis of calm. The staff are amazingly knowledgable and passionate about every product and experience. The coffee is great (ok I'm not a coffee drinker and that's the best I could get out of my husband) and the tea amazing. It comes with a timer for... More 

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Restaurant Details

Location and Contact Information

  • Address: 95-97 Mount Pleasant Road, Royal Tunbridge Wells TN1 1QG, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Kent  >  Royal Tunbridge Wells
  • Phone Number: 01892 526365

Price and Cuisine

  • Cuisine: Coffee Shop
Open Hours
Sunday
10:00 am - 3:15 pm
Monday
7:45 am - 4:45 pm
Tuesday
7:45 am - 4:45 pm
Wednesday
7:45 am - 4:45 pm
Thursday
7:45 am - 7:15 pm
Friday
7:45 am - 4:45 pm
Saturday
9:00 am - 5:15 pm

Questions & Answers

Questions? Get answers from Ismail staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?