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The Waterfront Restaurant at Dover Marina Hotel

Certificate of Excellence
French, Seafood, English
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Waterloo Crescent, Dover CT17 9BP, England
01304 203633
Website
Today
6:30 am - 10:00 pm
Closed now
See all hours
Hours:
Sun - Sat 6:30 am - 10:00 pm
Dining options: Breakfast, Lunch, Dinner, Coffee & Tea, Delivery, Late Night, Reservations

TripAdvisor Reviewer Highlights

Read all 147 reviews
Visitor rating
  • 71
    Excellent
  • 46
    Very good
  • 15
    Average
  • 7
    Poor
  • 8
    Terrible
Rating summary
  • Food
    4 of 5 stars
    Service
    4 of 5 stars
  • Value
    4 of 5 stars
    Atmosphere
    4 of 5 stars
A Celebration Lunch

For the occasion we chose expensively: Fleurie wine £29.95. Surprisingly this was not opened at the table! Seafood Platter £8.95: fish was delicious but portions of smoked salmon and scallops were miniscule. Steak with prawns and salmon was £24.95. Supreme of Chicken, £13.95, was delicious... read more

4 of 5 starsReviewed May 10, 2015
mave1
,
London, United Kingdom
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147 Reviews from our TripAdvisor Community

Date | Rating
  • Dutch first
  • English first
  • Italian first
  • Norwegian first
  • Portuguese first
  • Any
English first
London
Top Contributor
59 reviews 59 reviews
35 restaurant reviews
82 helpful votes 82 helpful votes
2 of 5 stars Reviewed May 20, 2015 NEW via mobile

it has taken a weeks holiday to get over this nightmare before I could write a review We booked 4 weeks in advance and asked them if we should order in advance and they said not necessary We also informed them that we would require separate bills After visiting the day before to check the reservation and the tables they... More 

Was this review helpful? Yes 2
1 review
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed May 11, 2015

Booked afternoon tea as a celebration. When we got there they had no record of the reservation. They stuck is in the cafe next door and we had our tea there. They forgot the sandwiches, cakes were dry. Coffee half a cup. Awful awful!! When I wrote to complain, I didn't even get a response! Don't ever go there!

Was this review helpful? Yes 7
London, United Kingdom
Top Contributor
166 reviews 166 reviews
136 restaurant reviews
90 helpful votes 90 helpful votes
1 of 5 stars Reviewed May 10, 2015

We were in a large group seated in a separate room. Took ages to take our order and a long time for the food to arrive. When it did come it was certainly not worth the wait. Very disappointing for the two of us, but others in our group seemed to be more lucky. Why not declutter the menu and... More 

Was this review helpful? Yes 5
London, United Kingdom
Senior Contributor
23 reviews 23 reviews
18 restaurant reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed May 10, 2015

For the occasion we chose expensively: Fleurie wine £29.95. Surprisingly this was not opened at the table! Seafood Platter £8.95: fish was delicious but portions of smoked salmon and scallops were miniscule. Steak with prawns and salmon was £24.95. Supreme of Chicken, £13.95, was delicious. We shared Cheese and Biscuits £7.45. The choice of cheeses was inadequate but the accompaniments... More 

Was this review helpful? Yes
sven n, Manager at The Waterfront Restaurant at Dover Marina Hotel, responded to this review

Dear Reviewer, I am delighted you have shared some really important comments with us. All wine not just a nice beaujolais should be presented and served correctly at the table, training is very important to me especially with wines. This is a little strange for our staff to not practice good wine service so we have been on top of... More 

Deal, United Kingdom
1 review
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed May 5, 2015

I booked afternoon tea for my mother and myself at £12.95 per person. The sandwiches were a complete joke! Cheap white bread and hardly any filling what so ever. There was a cheesecake in little dishes, along with other sweets, but no spoon provided to eat it with. A café would have provided better.

Was this review helpful? Yes 5
sven n, Manager at The Waterfront Restaurant at Dover Marina Hotel, responded to this review

Dear Reviewer. I am so glad you have provided us with some feedback regarding your visit for afternoon tea. Our menu has only just been rolled out so all the feedback we get is vital. I have discussed your comments with the Chef and will review the options of bread & sandwiches. I hope you will visit us again as... More 

Dover, United Kingdom
Senior Reviewer
7 reviews 7 reviews
5 restaurant reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed May 2, 2015

Good food and service, plenty of seats outside, with a sea view, if the weather is clement! Bar food is excellent, good value for money.

Was this review helpful? Yes
sven n, Manager at The Waterfront Restaurant at Dover Marina Hotel, responded to this review

Dear reviewer! Thank you so much for some lovely feedback! You must visit us again when the sun is shining, you will want to sit and enjoy the view outside all day. Kind Regards, Ashley Rickman Food & Beverage Manager More 

Frankfurt am Main, Deutschland
Senior Contributor
23 reviews 23 reviews
3 restaurant reviews
28 helpful votes 28 helpful votes
1 of 5 stars Reviewed May 2, 2015

Food is overpriced and at best mediocre. However it is topped with terrible service: Ordered water, didn't get it; never got the chance to order another drink Tables around us got complimentary snacks during long waiting times, we didn't Were asked for desert, got the menu but were never able to order Waiters run around like chicken snd often found... More 

Was this review helpful? Yes 3
sven n, Manager at The Waterfront Restaurant at Dover Marina Hotel, responded to this review

Dear Reviewer, Thank you for taking time and giving us some valuable feedback on your recent visit to the restaurant. That evening was very out of character in regards to the service we offer as a standard. A number of issues lead to us falling behind that was of no fault to yourselves and I am so sorry it has... More 

Herne Bay, United Kingdom
Reviewer
4 reviews 4 reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed May 2, 2015

I took family members here for Afternoon Tea recently. Sadly, the service was a lacking from the very start. Although only the veranda tables were taken, no one seemed to know where we were to be seated, and in the end were seated at a table in the middle of the room. We were bought 4 pots of tea (each... More 

Was this review helpful? Yes 3
sven n, Manager at The Waterfront Restaurant at Dover Marina Hotel, responded to this review

Thank you for taking time to share your views, your feed back is essential for us here to make sure we are meeting the expectations of our guests. Firstly let me apologise that on this occasion this has not been the case. I would like to discuss this matter in more detail as this is by far the level of... More 

Dover, United Kingdom
Contributor
16 reviews 16 reviews
8 restaurant reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed April 27, 2015

It was the final event in my wife's ** birthday, the family one, organised by my daughter and daughter in law, with help from my son who plays cricket with and is a friend of the executive chef. We had a private suite which looked out onto the beach and as our group included our grandchildren this was ideal as... More 

Was this review helpful? Yes
St. Petersburg, Florida
Senior Contributor
22 reviews 22 reviews
9 restaurant reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed April 20, 2015

After several days on the road, I was ready for some fine dining. The Waterfront did not disappoint. From stellar service, well balanced and engaging flavors to a sprawling harbor view, an elegant layout, and classy cutlery, I was very happy I dined here. Though I would agree that portion size seems small at first, I wasn't able to finish... More 

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Restaurant Details

Location and Contact Information

  • Address: Waterloo Crescent, Dover CT17 9BP, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Kent  >  Dover
  • Phone Number: 01304 203633

Price and Cuisine

  • Cuisine: French, Seafood, English
Open Hours
Sunday
6:30 am - 10:00 pm
Monday
6:30 am - 10:00 pm
Tuesday
6:30 am - 10:00 pm
Wednesday
6:30 am - 10:00 pm
Thursday
6:30 am - 10:00 pm
Friday
6:30 am - 10:00 pm
Saturday
6:30 am - 10:00 pm

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of The Waterfront Restaurant at Dover Marina Hotel and other visitors
5 questions
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Questions? Get answers from The Waterfront Restaurant at Dover Marina Hotel staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?