We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Moat Tea Rooms

Certificate of Excellence
Tea Room
Improve this listing
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Your filters are still active.
There are no pins in your viewport. Try moving the map or changing your filters.
Get directions
67 Burgate, Canterbury CT1 2HJ, England
01227 784514
Website
Today
9:00 am - 5:00 pm
Open now
See all hours
Hours:
Sun - Sat 9:00 am - 5:00 pm
Dining options: Breakfast, Lunch, Coffee & Tea

TripAdvisor Reviewer Highlights

Read all 123 reviews
Visitor rating
  • 82
    Excellent
  • 34
    Very good
  • 3
    Average
  • 1
    Poor
  • 3
    Terrible
Rating summary
  • Food
    4.5 of 5 stars
    Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
    Atmosphere
    4.5 of 5 stars
Finest Champagne Cream Tea

A lovely memorable experience, great staff and excellent customer service. Fantastic location and setting which was made extra special with the champagne and eating outside in the garden in the sunshine. Delicious homemade scones and beautiful homemade cakes with very generous portion sizes... read more

5 of 5 starsReviewed May 17, 2015
Suzanne M
,
Canterbury, United Kingdom
Add Photo Write a Review

123 Reviews from our TripAdvisor Community

Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Canterbury, United Kingdom
1 review
5 of 5 stars Reviewed May 17, 2015 NEW

A lovely memorable experience, great staff and excellent customer service. Fantastic location and setting which was made extra special with the champagne and eating outside in the garden in the sunshine. Delicious homemade scones and beautiful homemade cakes with very generous portion sizes, although they do offer a cake box to take home any leftovers. I would recommend this tea... More 

Was this review helpful? Yes 1
Rochford, United Kingdom
Reviewer
5 reviews 5 reviews
3 restaurant reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 16, 2015 NEW

This is a lovely little tea room. The staff were polite & friendly. We both had hot chocolate which was superb as was the chocolate cake & the walnut cake my wife had. The building dated back to the 15th Century which was lovely to imaging how people lived back then. Next time we are in Canterbury we will pop... More 

Was this review helpful? Yes
Canterbury, United Kingdom
1 review
5 of 5 stars Reviewed May 13, 2015

Helpful and polite staff, nothing too much trouble. Very generous portions and all homemade. I would highly recommend afternoon tea here for any occasion, it was perfect! The listed building makes it the ideal setting.

Was this review helpful? Yes
London, United Kingdom
Senior Contributor
25 reviews 25 reviews
18 restaurant reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed April 30, 2015 via mobile

I would recommend this as the best tearoom in Canterbury for various reasons-affordability and delicious home made cake (huge slices!)

Was this review helpful? Yes
Perth, Australia
Contributor
20 reviews 20 reviews
8 restaurant reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed April 17, 2015

Delightful tea rooms. Very traditional but the coffee was quite good. The cakes were fresh and varied. Service was good. Shame all the custard tarts we had admired were sold.

Was this review helpful? Yes 1
Incheon, South Korea
Contributor
15 reviews 15 reviews
10 restaurant reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed April 14, 2015

Before I begin the review, I would like to express the positive aspects to the Tea Room and that certainly is the location and it's level of selection for tea's. It offers a wide range of tea's that my friends from Hong Kong were surprised to see on their outing to Canterbury. However, my negative thoughts lie in the service... More 

Was this review helpful? Yes
KpSandhu, Owner at The Moat Tea Rooms, responded to this review

Hello there, Thank you for your review, I'm sorry to hear you had a bad experience. I can assure you we certainly do not encourage this kind of behaviour, Infact we pride ourselves on our customer service. I will have be reviewing our customer service and serving techniques. I apologies again, if your willing to give us another chance when... More 

Eauze, France
Contributor
13 reviews 13 reviews
7 restaurant reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 25, 2015

Incredible selection of teas and coffees, plus super cakes, served in this cosy 15th century building. A delightful treat.

Was this review helpful? Yes
Sutton Coldfield, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 restaurant reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed March 24, 2015

The tea rooms have a good selection of teas and you can even sample their tea of the day.what makes this place was the cake.I had a delicious Carrot Cake and my son had chocolate cake.Mary Berry should visit here.Served in traditiional tea shop.Recommended.

Was this review helpful? Yes
Aberdeenshire, United Kingdom
Senior Reviewer
9 reviews 9 reviews
9 restaurant reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed March 24, 2015

Although situated directly opposite a busy UK wide pub franchise this place this quaint little place offers a truly wonderful opportunity to experience one of our best traditions, afternoon tea, in the perfect surroundings. We decided to step inside after being tempted by the lovely display of cakes in the front window. The selection of different teas on offer was... More 

Was this review helpful? Yes
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 15, 2015 via mobile

Had a special cream tea for two.Sandwhiches,scones with cream and jam, cake and a pot of tea.Delicious as a treat for Mother's Day.glad we booked as was busy and a few people were turned away.We sat downstairs and I felt the only downside was the people on the next table were so close they joined in on our conversation!!maybe could... More 

Was this review helpful? Yes

Travelers who viewed The Moat Tea Rooms also viewed

 

Been to The Moat Tea Rooms? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.

Manage your listing
Improve this listing

Restaurant Details

Location and Contact Information

  • Address: 67 Burgate, Canterbury CT1 2HJ, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Kent  >  Canterbury
  • Phone Number: 01227 784514

Price and Cuisine

  • Cuisine: Tea Room
Open Hours
Sunday
9:00 am - 5:00 pm
Monday
9:00 am - 5:00 pm
Tuesday
9:00 am - 5:00 pm
Wednesday
9:00 am - 5:00 pm
Thursday
9:00 am - 5:00 pm
Friday
9:00 am - 5:00 pm
Saturday
9:00 am - 5:00 pm

Questions & Answers

Questions? Get answers from The Moat Tea Rooms staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?