We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

TGI Fridays

$$$
Improve this listing
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Your filters are still active.
There are no pins in your viewport. Try moving the map or changing your filters.
Get directions
West Quay Road, Southampton SO15 1BA, England
0844 692 0265
Website
Add hours for TGI Fridays and help diners know when to go.
+ Add hours
Dining options: Breakfast/Brunch, Reservations, Late Night
Good for:
Families with children
Large groups
Special occasions

TripAdvisor Reviewer Highlights

Read all 336 reviews
Visitor rating
  • 49
    Excellent
  • 101
    Very good
  • 73
    Average
  • 60
    Poor
  • 53
    Terrible
Rating summary
  • Food
    3 of 5 stars
    Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
    Atmosphere
    3.5 of 5 stars
Most recent review
Dreadful!

Not a good time at your establishment. I'm an ex chef and waiter! Ex Hard Rock Cafe. 300 covers a night so know a bit about the business. Saw clients waiting and standing at your door for 5 minutes for a table (meet & greet?). Why no hostess? NOBODY to welcome them!!! Staff at the back of the bar... read more

1 of 5 starsReviewed March 4, 2015
Paul B
Good for:
  • Families with children
  • Large groups
  • Special occasions
  • Breakfast/Brunch
  • Reservations
  • Late Night
Add Photo Write a Review

336 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Reviewer
4 reviews 4 reviews
3 restaurant reviews
1 of 5 stars Reviewed March 4, 2015 NEW

Not a good time at your establishment. I'm an ex chef and waiter! Ex Hard Rock Cafe. 300 covers a night so know a bit about the business. Saw clients waiting and standing at your door for 5 minutes for a table (meet & greet?). Why no hostess? NOBODY to welcome them!!! Staff at the back of the bar! Doing... More 

Was this review helpful? Yes 1
Senior Reviewer
10 reviews 10 reviews
7 restaurant reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed March 4, 2015 NEW

Never eaten here before I found the staff very helpful and charming shame about the food. 2 nights food here as I was staying in the ibis next door. 1st night I had the 2 for £15.99 wings very good but the chicken fajitas very bland and watery. 2nd night I tried the 2 for £10.99 chicken bites just coated... More 

Was this review helpful? Yes
Bath, United Kingdom
Top Contributor
482 reviews 482 reviews
294 restaurant reviews
478 helpful votes 478 helpful votes
4 of 5 stars Reviewed March 4, 2015 NEW

We stopped here for lunch and had a great lunch. It was easy to park outside and we sat up at the bar. Our order was taken quickly and the food came quickly and was delicious. Despite some technical issues with the till Aaron our server was superb throughout.

Was this review helpful? Yes
Southampton, United Kingdom
Senior Contributor
24 reviews 24 reviews
16 restaurant reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed February 17, 2015

Went for Lunch 2 o,clock 17/02. Had the two course £10.99 deal. Great meal. Served by Very helpful & polite staff, whom seemed very willing to see a good customer satisfaction. Will go again

Was this review helpful? Yes
Amesbury, United Kingdom
2 reviews
5 of 5 stars Reviewed February 14, 2015

Never really had strong feelings about this place , I mean , it was ok , but that's all. Today was just amazing , from host to table server , speed of service , food quality , just everything. Compliments to the charming manager who took the time to chat in a crazy busy day..... Well done

Was this review helpful? Yes
Winchester, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed February 12, 2015

I rarely eat in these types of chainy places but with my freind and son who both enjoy this kind of thing I suggested it for a quick meal on the way home on a friday mid afternoon. Ive eaten here before (and drunk in the bar) and never had any issue, in fact had a decent meal expereince last... More 

Was this review helpful? Yes
Kendal, United Kingdom
Top Contributor
202 reviews 202 reviews
110 restaurant reviews
136 helpful votes 136 helpful votes
2 of 5 stars Reviewed February 11, 2015

Sadly this TGI Fridays is not living up to expectations. The staff just go through a process rather really caring about what they do. The service was in-attentive despite plenty of staff charging past all the time and the food quality was mediocre. they make lots of plays in "name" will be looking after you tonight and then its a... More 

Was this review helpful? Yes
Salisbury, United Kingdom
Senior Contributor
22 reviews 22 reviews
7 restaurant reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed February 10, 2015

I love this place. The food is always great, massive portions and then staff are always really attentative. Keep coming back.

Was this review helpful? Yes
Shanklin, United Kingdom
2 reviews
1 of 5 stars Reviewed February 6, 2015

Never have I eaten out and been so disappointed with both service and food. Me and my partner ate here and both felt uncomfortable with the waiter who walked around like he owned the place minus the fact that he couldn't even keep to a simple task..the food was also disgraceful with the mash potato on our meals which was... More 

Was this review helpful? Yes
Sanbornville, New Hampshire
Top Contributor
205 reviews 205 reviews
84 restaurant reviews
127 helpful votes 127 helpful votes
2 of 5 stars Reviewed February 2, 2015

Figured since TGI Friday's was so close to the hotel and a pretty well known brand, it would be a fair and quick dinner. Not so much... Server was very pleasant and funny but service requires more than a good personality... When we ordered, I asked if the burgers can be served med-rare. I was assured they could so that's... More 

Was this review helpful? Yes 1

Travelers who viewed TGI Fridays also viewed

 

Been to TGI Fridays? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.

Manage your listing
Improve this listing

Restaurant Details

Location and Contact Information

  • Address: West Quay Road, Southampton SO15 1BA, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Hampshire  >  Southampton
  • Phone Number: 0844 692 0265

Price and Cuisine

  • Average Prices: USD 14 - 38
  • Cuisine: American

Restaurant Characteristics

  • Good for: Families with children, Large groups, Special occasions

Questions & Answers

Questions? Get answers from TGI Fridays staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?