We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Improve this listing
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Your filters are still active.
There are no pins in your viewport. Try moving the map or changing your filters.
Get directions
West Quay Road, Southampton SO15 1BA, England
0844 692 0265
Website
Add hours for TGI Fridays and help diners know when to go.
+ Add hours
Dining options: Breakfast, Lunch, Dinner, Reservations

TripAdvisor Reviewer Highlights

Read all 392 reviews
Visitor rating
  • 59
    Excellent
  • 119
    Very good
  • 85
    Average
  • 67
    Poor
  • 62
    Terrible
Rating summary
  • Food
    3.5 of 5 stars
    Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
    Atmosphere
    3.5 of 5 stars
Not the best

We visited here on Saturday with a group of friends (8 of us in total) and it wasn't the best. My husband and I usually go to the Fareham one and never had any complaints, however we booked a table for 6.30 and understandably a Saturday evening is expected to be busy but it was horrendous. It... read more

3 of 5 starsReviewed July 30, 2015
Nickyholidays
,
Southampton, UK
Good for:
  • Special occasions
  • Families with children
  • Large groups
Add Photo Write a Review

392 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Date | Rating
  • English first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Hampshire, England
Level Contributor
38 reviews
16 restaurant reviews
common_n_restaurant_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed July 31, 2015 NEW

Visited on a Thursday evening before a trip to the Mayflower for our wedding anniversary Booked online to ensure got a table even though it was school holidays the place was reasonably quiet at least when we got there at 5.30. We both tried the new menu 12.99 for 2 courses - love the Jack Daniels Sesame starter but ate... More 

Was this review helpful? Yes
Southampton, UK
Level Contributor
11 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed July 30, 2015 NEW

We visited here on Saturday with a group of friends (8 of us in total) and it wasn't the best. My husband and I usually go to the Fareham one and never had any complaints, however we booked a table for 6.30 and understandably a Saturday evening is expected to be busy but it was horrendous. It looked like they... More 

Was this review helpful? Yes
Godalming, United Kingdom
Level Contributor
9 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed July 30, 2015 NEW

Waited over an hour for starters, when it came it was lukewarm. Main course of chicken ceaser salad was a plateful of shredded lettuce with a few fancy tomatoes a sauce and some chicken strips. Won't be visiting again.

Was this review helpful? Yes
cornwall
Level Contributor
3 reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed July 27, 2015

visited this restaurant last Sunday and having dined in tgis before both in England and abroad was really looking forward to it , however was left really disappointed. waited ages to be served and the music was stupidly loud I needed to shout to the person opposite me they seemed to be really short staffed, 1 had a steak which... More 

Was this review helpful? Yes
Southampton, United Kingdom
Level Contributor
5 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed July 27, 2015

We were booked into the restaurant on Saturday 25/07 at 6.15pm to celebrate a birthday, and from the moment we turned up, it was completely and utterly overbooked with people crammed in everywhere possible. We were shown to our table, which was out in the conservatory section, and it was filled with lots of excited young children on various tables,... More 

Was this review helpful? Yes
derby
Level Contributor
12 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed July 24, 2015

We had great meal here on Tuesday this week here. Not too busy, Seated immediately. First drinks a little slow coming,,,otherwise it would have got 5 stars. Food very good,,well presented and cooked to perfection. Friendly staff, Will return when next in Southampton.

Was this review helpful? Yes
Portsmouth, United Kingdom
Level Contributor
3 reviews
3 restaurant reviews
4 of 5 stars Reviewed July 22, 2015

Come here quite a lot,,, Its reasonably priced, staff are always friendly and the food is always hot!

Was this review helpful? Yes
Southampton, United Kingdom
Level Contributor
38 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 54 helpful votes
3 of 5 stars Reviewed July 21, 2015

TGI is a bit of a noisy restaurant, quite a lively place with some quirky bits. Food is pretty good, and value for money. Service was slow and un-attentive. Kept having to chase our waiter for attention and service..

Was this review helpful? Yes
Chatham, United Kingdom
Level Contributor
53 reviews
39 restaurant reviews
common_n_restaurant_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed July 13, 2015

We went on New Year's Eve. Although the restaurant was very busy. They managed to seat us. The staff were very friendly and helpful. Food was delicious. We were pleased with our overall meal. If we ever make it back to Southampton we shall visit again.

Was this review helpful? Yes
Portsmouth, United Kingdom
Level Contributor
48 reviews
16 restaurant reviews
common_n_restaurant_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed July 11, 2015

Staff generally friendly, and food good wholesome quality you expect from a TGI, you know what to expect and that does not disappoint. Service was disorganised in such a busy environment, but all and all ok.

Was this review helpful? Yes

Travelers who viewed TGI Fridays also viewed

 
Southampton, Hampshire
Southampton, Hampshire
 

Been to TGI Fridays? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about TGI Fridays

Address: West Quay Road, Southampton SO15 1BA, England
Phone Number: 0844 692 0265
Location: Europe  >  United Kingdom (UK)  >  England  >  Hampshire  >  Southampton
Average Prices: USD 14 - 39
Cuisine: American

Owners: What's your side of the story?

Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.

Manage your listing
Improve this listing

Restaurant Details

Location and Contact Information

  • Address: West Quay Road, Southampton SO15 1BA, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Hampshire  >  Southampton
  • Phone Number: 0844 692 0265

Price and Cuisine

  • Average Prices: USD 14 - 39
  • Cuisine: American

Restaurant Characteristics

  • Good for: Special occasions, Families with children, Large groups

Questions & Answers

Questions? Get answers from TGI Fridays staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?