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Canute Road, Southampton SO14 3FJ, England
02380338008
Website
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Dining options: Breakfast, Lunch, Dinner, Buffet, Delivery, Reservations, Takeout

TripAdvisor Reviewer Highlights

Read all 276 reviews
Visitor rating
  • 54
    Excellent
  • 58
    Very good
  • 59
    Average
  • 47
    Poor
  • 58
    Terrible
Rating summary
  • Food
    3 of 5 stars
    Service
    3 of 5 stars
  • Value
    3 of 5 stars
    Atmosphere
    3 of 5 stars
Exoensive

I went there with a group of friends. There were 10 of us hence the waitress gave us a private room. However, the food wasn't as good as we expected and the service is slow.

3 of 5 starsReviewed July 24, 2015
Wendy205
,
Southampton, United Kingdom
Good for:
  • Large groups
  • Families with children
  • Doing business
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276 Reviews from our TripAdvisor Community

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Date | Rating
  • English first
  • German first
  • Any
English first
Southampton, United Kingdom
Level Contributor
5 reviews
5 restaurant reviews
2 of 5 stars Reviewed July 25, 2015

As soon as I arrived I knew something was not quite right - why is the car park so small. We arrived before they opened but within minutes it was full with about 5 cars! When entering, it is the most unchinese looking Chinese restaurant I have visited - it was like a hotel restaurant. To make things worse the... More 

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Southampton, United Kingdom
Level Contributor
6 reviews
6 restaurant reviews
3 of 5 stars Reviewed July 24, 2015

I went there with a group of friends. There were 10 of us hence the waitress gave us a private room. However, the food wasn't as good as we expected and the service is slow.

Was this review helpful? Yes
Hampshire
Level Contributor
38 reviews
20 restaurant reviews
common_n_restaurant_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed July 8, 2015

Sit down buffet for 17, selection of starters including: satay chicken, wonton, seaweed etc. plus duck and soup, followed by a choice of a main course, rice/noodles and vegetables. Enough food but not particularly hot (temperature) and very salty. My main course of Cantonese roast duck and Singapore noodles was o.k, but the overall taste of the food only deserves... More 

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Southampton, United Kingdom
Level Contributor
166 reviews
79 restaurant reviews
common_n_restaurant_reviews_1bd8 62 helpful votes
3 of 5 stars Reviewed July 7, 2015

Pilgrim House is quite a large place and at weekends it can get very busy. The service is quick and the staff are attentive. I've eaten here a few times and the food is really nice. The staff don't like it if you're in a group and people share the All you can eat option. On one occasion I was... More 

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Winchester, United Kingdom
Level Contributor
37 reviews
25 restaurant reviews
common_n_restaurant_reviews_1bd8 28 helpful votes
3 of 5 stars Reviewed July 2, 2015

I visited the Pilgrim House on Tuesday for my birthday meal. The restaurant was nearly empty (only to be expected on a Tuesday night at 7pm) The food was ok and tasty enough. We didn't get offered any prawn crackers or made to feel special. They didn't ask if it was a special occasion. The decor is very tired, the... More 

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2 reviews
5 of 5 stars Reviewed June 28, 2015

Beautiful food. Excellent quality. Very pleasant indeed. Do prefer to go n book table but takeaway was wonderful 😊

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Sheffield, UK
Level Contributor
78 reviews
44 restaurant reviews
common_n_restaurant_reviews_1bd8 52 helpful votes
4 of 5 stars Reviewed June 12, 2015 via mobile

Came here on a Friday night and expectations were low. Staff were efficient but pleasant. Had the menu where you eat anything off the menu for less than £20 per head. It was lovely. Freshly cooked food. Tasty and really nice. Definitely recommend this place

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Southampton
Level Contributor
49 reviews
44 restaurant reviews
common_n_restaurant_reviews_1bd8 36 helpful votes
3 of 5 stars Reviewed May 31, 2015

Always wanted to try here and finally go round to a visit but was disappointed with the service. Food was really good value, fresh and plentiful and we really couldn't fault it but the staff were less than welcoming. Our waiter was a little abrupt and didn't want to engage, can't say the service was bad as such but it... More 

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Portsmouth, United Kingdom
Level Contributor
24 reviews
20 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed May 31, 2015

Visited on a Friday night and had the all you can eat buffet. Food was reasonable but it would be hard to say it was amazing given the ability to eat as much as you can it would be better not to bring all the starters at the same time. Service was good although there was a little bit of... More 

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Level Contributor
10 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed May 25, 2015

Awful, awful, awful!! The food is very average and the main courses looked very gelatinous and unappetising! The staff were not friendly and the service can only be described as functional! Do not venture to the toilets! A very unpleasant experience, calories wasted!

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Additional Information about Pilgrim House

Address: Canute Road, Southampton SO14 3FJ, England
Phone Number: 02380338008
Location: Europe  >  United Kingdom (UK)  >  England  >  Hampshire  >  Southampton
Average Prices: USD 16 - 41
Cuisine: Chinese

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Restaurant Details

Location and Contact Information

  • Address: Canute Road, Southampton SO14 3FJ, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Hampshire  >  Southampton
  • Phone Number: 02380338008

Price and Cuisine

  • Average Prices: USD 16 - 41
  • Cuisine: Chinese

Restaurant Characteristics

  • Good for: Large groups, Families with children, Doing business

Questions & Answers

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Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?