We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Royal Pub and Restaurant

Certificate of Excellence
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Your filters are still active.
There are no pins in your viewport. Try moving the map or changing your filters.
Get directions
54 Horsefair Street | Charlton Kings, Cheltenham, England
01242 228937
Website
Today
11:00 am - 11:00 pm
Closed now
See all hours
Hours:
Sun 12:00 pm - 10:30 pm
Mon - Thu 11:00 am - 11:00 pm
Fri 11:00 am - 12:00 am
Sat 10:00 am - 12:00 am
Dining options: Breakfast/Brunch, Reservations, Late Night
Improve this listing

TripAdvisor Reviewer Highlights

Read all 118 reviews
Visitor rating
  • 48
    Excellent
  • 42
    Very good
  • 17
    Average
  • 7
    Poor
  • 4
    Terrible
Rating summary
  • Food
    4 of 5 stars
    Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
    Atmosphere
    4 of 5 stars
Most recent review
Terrible service

I went for lunch here today and I have never had service like it!!! Me and my partner hadn't booked a table but when entered the pub we asked for a table for two, a member of staff said they didn't have one available in the restaurant but sat us at a nice cosy table in the bar and said... read more

2 of 5 starsReviewed January 25, 2015
Olivia H
,
Cheltenham, United Kingdom
Good for:
  • Families with children
  • Breakfast/Brunch
  • Reservations
  • Late Night
Add Photo Write a Review

118 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • French first
  • Any
English first
Cheltenham, United Kingdom
Top Contributor
50 reviews 50 reviews
34 restaurant reviews
32 helpful votes 32 helpful votes
2 of 5 stars Reviewed January 25, 2015 NEW

I went for lunch here today and I have never had service like it!!! Me and my partner hadn't booked a table but when entered the pub we asked for a table for two, a member of staff said they didn't have one available in the restaurant but sat us at a nice cosy table in the bar and said... More 

Was this review helpful? Yes
UK
Senior Contributor
42 reviews 42 reviews
21 restaurant reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed January 20, 2015 NEW

Pub grub has gone a bit "same same" Just about every where I go now Pubs are not "risking" themselves, and simply serve up old classics - a good steak, fish and chips, hearty Sunday lunches "pub grub" I recognize this is a formula that is safe, and works for most. The Royal manages familiarity, but with a twist of... More 

Was this review helpful? Yes
Cheltenham, United Kingdom
Senior Contributor
44 reviews 44 reviews
26 restaurant reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed January 5, 2015

Good pub food and decent sized portions. Very nice service usually from young ladies. Decent wine list and some real ales. Booking system and table allocation can be a bit of a shambles at busy times. Well worth a visit.

Was this review helpful? Yes
Cheltenham, United Kingdom
Contributor
20 reviews 20 reviews
14 restaurant reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed January 2, 2015

For: Service was was ok one lady seemed a bit snooty! I ordered cod and chips and it took a long time to come but there was a book shelf to entertain you.against: It came but the cod batter was gooey and chips were soggy, it was not good in quality. The salad side was nice but not a good... More 

Was this review helpful? Yes
UK
Top Contributor
133 reviews 133 reviews
56 restaurant reviews
74 helpful votes 74 helpful votes
4 of 5 stars Reviewed December 9, 2014

We visited The Royal recently for a Christmas meal and had a great time. The food was up to the usual standard and the service was good. We use The Royal quite regularly, which speaks volumes. A good safe bet in the area.

Was this review helpful? Yes
Cheltenham, United Kingdom
Reviewer
5 reviews 5 reviews
4 restaurant reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed December 5, 2014

Fantastic food, friendly staff. We were made very welcome as soon as we walk through the door. Nothing was too much trouble for them. Highly recommend.

Was this review helpful? Yes
east sussex
Top Contributor
110 reviews 110 reviews
73 restaurant reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed December 5, 2014 via mobile

Went here for lunch with my father. Good menu choice and some at excellent prices. Also good selection on real ales. Food was fine, serve very good with a friendly atmosphere. Full of locals and a nice ambience. Would visit again. Probably worth booking as gets quite busy at popular times.

Was this review helpful? Yes
Cheltenham, United Kingdom
Senior Contributor
31 reviews 31 reviews
16 restaurant reviews
32 helpful votes 32 helpful votes
1 of 5 stars Reviewed December 5, 2014

The staff spend far more time serving coffee than they do drinks. Last night 3 of the 4 beers on tap ran out leaving the weakest, blandest left. DO NOT go there is you want a proper pint! They are not cheap, the service is appalling and frankly they don't give a damn. Last time I'm going there.

Was this review helpful? Yes
Michiel H, Owner at The Royal Pub and Restaurant, responded to this review

Thank you for your review. I would first like to apologise for the poor experience you feel you had at the Royal. Like many other pubs, the Royal sells coffee as well as a wide variety of fruit teas. We believe in providing our customers with a wide selection of beverages, both hot and cold, as this is how customers'... More 

Cheltenham
Senior Reviewer
10 reviews 10 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed November 29, 2014

Always a joy to visit The Royal but I do wish they weren't so desperate to be family friendly. I don't want to go to the pub to listen to screaming kids or have them running under my feet - and prams and buggies by the fire? Take the kids home at 6 and let the adults enjoy a quiet... More 

Was this review helpful? Yes
Michiel H, Owner at The Royal Pub and Restaurant, responded to this review

Thank you very much for you constructive review. I appreciate your comments and obviously you have certain personal views as to how a pub should be run. We are not 'desperate' for families, we merely welcome them. We do not believe that a pub should be closed to a large section of our local community. The children who come to... More 

Cheltenham, United Kingdom
Top Contributor
149 reviews 149 reviews
77 restaurant reviews
74 helpful votes 74 helpful votes
5 of 5 stars Reviewed November 17, 2014

We dined here with some visitors lately and we were very pleased with what he had. We sat in the bar first and enjoyed our drinks in a pleasant setting. We then adjourned to the dining room for our meals. We had the Thai salad and spicy chicken wings for starters which were very tasty. We then had the salmon,... More 

Was this review helpful? Yes
Michiel H, Owner at The Royal Pub and Restaurant, responded to this review

What a great review, thank you very much. I'm so pleased that your meal was such a success. We pride ourselves in creating a relaxed and informal atmosphere where our customers can just enjoy themselves. The fact that your food and drinks were great obviously helps as well. Thanks again and hopefully see you again soon, Kind regards, Mike Huysinga More 

Travelers who viewed The Royal Pub and Restaurant also viewed

Cheltenham, Cotswolds
Cheltenham, Cotswolds
 
Cheltenham, Cotswolds
 

Been to The Royal Pub and Restaurant? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.

Manage your listing
Improve this listing

Restaurant Details

Location and Contact Information

  • Address: 54 Horsefair Street | Charlton Kings, Cheltenham, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Cotswolds  >  Cheltenham
  • Phone Number: 01242 228937

Price and Cuisine

  • Cuisine: British

Restaurant Characteristics

  • Good for: Families with children
Open Hours
Sunday
12:00 pm - 10:30 pm
Monday
11:00 am - 11:00 pm
Tuesday
11:00 am - 11:00 pm
Wednesday
11:00 am - 11:00 pm
Thursday
11:00 am - 11:00 pm
Friday
11:00 am - 12:00 am
Saturday
10:00 am - 12:00 am

Questions & Answers

Questions? Get answers from The Royal Pub and Restaurant staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?