We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 26 Bourton-on-the-Water Restaurants

Old Manse Hotel Restaurant

Victoria St., Bourton-on-the-Water GL54 2BX, England
01451 820082
Website
Improve this listing
Dining options: Breakfast/Brunch, Reservations, Late Night
Restaurant details
Dining options: Breakfast/Brunch, Reservations, Late Night
Write a Review

235 reviews from our community

Visitor rating
    42
    64
    55
    31
    43
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • Danish first
  • English first
  • Spanish first
  • Swedish first
  • Any
English first
Bolton, United Kingdom
Reviewer
5 reviews 5 reviews
3 restaurant reviews
2 of 5 stars Reviewed November 17, 2014

Watched the footy and enjoyd a good pint in comfort, bars taff too preoccupied with local chit chat to serve but the worse part were the male toilets which require urgent repairs. We didnt bother to stay and have a meal which was a shame as the atmosphere was good and the place was comfortable.May try again next year.

Was this review helpful? Yes
Henley in Arden, United Kingdom
Senior Contributor
29 reviews 29 reviews
19 restaurant reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed November 16, 2014 via mobile

I was aware that the Old Manse was showing the Autumn Rugby Internationals so my partner and I spent an afternoon here. We arrived early to get a good spot and to have a pre match meal. The lady at our B&B had already warned us off the food but as part of an established chain, how bad could it... More

Was this review helpful? Yes
Melbourne, Australia
Top Contributor
200 reviews 200 reviews
64 restaurant reviews
87 helpful votes 87 helpful votes
1 of 5 stars Reviewed November 16, 2014

Looked decent enough but when 11 of us asked if we could be served at 2pm when we arrived the answer was no. Guess they are very strict with their serving times...just like my old boarding school dining hall.

Was this review helpful? Yes
Berkshire
Reviewer
5 reviews 5 reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed November 2, 2014

Waiting one hour 20 minutes for our food which was very disappointing. It included a cremated burger which we had to instantly send back. When the replacement burger arrived it was steaming as it had clearly been pre cooked and reheated in the microwave.

Was this review helpful? Yes
Nr Coventry
Contributor
18 reviews 18 reviews
11 restaurant reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed November 2, 2014

We booked a table for 6pm due to children (on a Tues night) . Our main course arrived at 7.35pm!!!!!! The restaurant was only 1/3 full no more than 7/8 tables max, most of whom were constantly checking their watches in sheer frustration! When the food came it was lovely; hot, tasty, good selection & well priced BUT we were... More

Was this review helpful? Yes 1
Old_English_Inns99, General Manager at Old Manse Hotel Restaurant, responded to this review

Thank you for your recent feedback. I do apologise for long wait times, where I equally share your frustrations regarding wait times. We have proudly launched our new autumn/winter menu, which whilst receiving great reviews, has proved a little more time consuming for our kitchen team as they strive to ensure each dish leaves as we expect. I am confident... More

London
Top Contributor
51 reviews 51 reviews
26 restaurant reviews
109 helpful votes 109 helpful votes
1 of 5 stars Reviewed October 28, 2014

We wandered into the Old Manse Hotel for lunch on a quiet week day. Not the warmest of greetings from the staff but no worries, I don't need people to throw rose petals under my feet ! Ordered Coronation chicken sandwich, soup of the day and a jacket potato. Not the most demanding of dishes to prepare. When we arrived... More

Was this review helpful? Yes 1
Old_English_Inns99, General Manager at Old Manse Hotel Restaurant, responded to this review

Thank you for taking the time in your providing us with your recent feedback, where I was saddened to read of the issues you mentioned and would like to offer my sincerest apologies. We have just proudly launched a brand new autumn/winter menu that see’s many of our dishes overhauled an improved, including a great selection of new sandwiches and... More

Top Contributor
52 reviews 52 reviews
43 restaurant reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed October 22, 2014

Went there off the cuff not booked but for a Monday it was quite busy, waiting about 30 min's for food but no problem when food came it was lovely well cooked, desserts were lovely, staff were great-shame about some whinging customers but there you are they cannot please everyone..

Was this review helpful? Yes
Old_English_Inns99, General Manager at Old Manse Hotel Restaurant, responded to this review

Thank you for your very kind feedback, where we were all delighted to hear of how much you enjoyed your time with us. Apologies if you were inconvenienced by any whinging customers, thankfully there are few and far between! We all look forward to welcoming you back to the Old Manse. Chris, General Manager. More

McKinney, Texas
Senior Reviewer
7 reviews 7 reviews
4 restaurant reviews
5 of 5 stars Reviewed October 19, 2014

Old English seaside sharing platter and British ploughman’s were good, we also like beer here. The decoration of the room is also great.

Was this review helpful? Yes
Old_English_Inns99, General Manager at Old Manse Hotel Restaurant, responded to this review

Thank you for your wonderful feedback. We are glad that your enjoyed your time with us and all look forward to welcoming you back soon. Chris, General Manager. More

Selby, United Kingdom
Reviewer
5 reviews 5 reviews
4 restaurant reviews
3 of 5 stars Reviewed October 19, 2014

Have visited before so was expecting good food but did not come up to expectation. Ate in the bar. Staff did not bother to clean the tables so had to move things ourselves. We had chicken sharer and some was hot, some barely warm. Was shocked to see barmaid pouring wine from a glass back into the bottle. Won't go... More

Was this review helpful? Yes
Old_English_Inns99, General Manager at Old Manse Hotel Restaurant, responded to this review

Thank you for taking the time in your recent review, where I was saddened to see that your return visit did not meet that of your first time. The chicken sharer is a dish, where the elements where of different temperatures, although I have passed this onto my team who have taken this on-board. My team are always on hand... More

Reviewer
5 reviews 5 reviews
3 restaurant reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 13, 2014

Again we mainly ate at the Old Manse Hotel Restaurant. The food is cooked well and is always hot. There is plenty of choice and of course you can either have the full priced menu, the specials or the two for 9.99. Great place. Recommend the Fish and Chips.

Was this review helpful? Yes
Old_English_Inns99, General Manager at Old Manse Hotel Restaurant, responded to this review

Thank you for you kind review, where we were delighted to read of how much you enjoyed your food and time with us. We look forward to welcoming you back soon. Chris, General Manager. More

Travelers who viewed Old Manse Hotel Restaurant also viewed

Bourton-on-the-Water, Cotswolds
Bourton-on-the-Water, Cotswolds
 
Bourton-on-the-Water, Cotswolds
Bourton-on-the-Water, Cotswolds
 

Been to Old Manse Hotel Restaurant? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Old Manse Hotel Restaurant

Address: Victoria St., Bourton-on-the-Water GL54 2BX, England
Phone Number: 01451 820082
Location: Europe  >  United Kingdom (UK)  >  England  >  Cotswolds  >  Bourton-on-the-Water

Owners: What's your side of the story?

Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.

Manage your listing