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Restaurant at The Mermaid Inn

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Mermaid Street, Rye TN31 7EY, England
+44 1797 223065
Website
This restaurant is at The Mermaid Inn
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Dining options: Breakfast, Dessert, Dinner, Lunch, Reservations

TripAdvisor Reviewer Highlights

Read all 259 reviews
Visitor rating
  • 114
    Excellent
  • 73
    Very good
  • 28
    Average
  • 24
    Poor
  • 20
    Terrible
Rating summary
  • Food
    4 of 5 stars
    Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
    Atmosphere
    4 of 5 stars
Lovely food, great atmosphere

Had a very tasty dinner here, service is great, room is delightful and food was faultless. My only criticism and it is tiny was that we were bought a complimentary fish starter however, being a vegetarian I advised the waiting staff that I could not eat this and nothing else was bought to replace... read more

4 of 5 starsReviewed June 28, 2015
Cheryl G
,
Romford
Good for:
  • Local cuisine
  • Special occasions
  • Entertaining clients
  • Romantic
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259 Reviews from our TripAdvisor Community

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Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Any
English first
Romford
Level Contributor
25 reviews
18 restaurant reviews
common_n_restaurant_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed June 28, 2015 NEW

Had a very tasty dinner here, service is great, room is delightful and food was faultless. My only criticism and it is tiny was that we were bought a complimentary fish starter however, being a vegetarian I advised the waiting staff that I could not eat this and nothing else was bought to replace it :( However, when my main... More 

Was this review helpful? Yes
Martin B, Guest Relations Manager at Restaurant at The Mermaid Inn, responded to this review

Thank you for your review. We will pass onto the staff concerned your appreciative comments about the food and the restaurant, and the observation re the complimentary dish. The restaurant is a perfect setting for special occasions, for making special memories. More 

Level Contributor
5 reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed June 28, 2015 NEW

Grabbed a table on the patio. Really nice and no smoking. Menu bar food - good choice although a little pricey! We ended up with starters- excellent food and service Beware - seagulls will steal your food! Wine limited. Go worth it - we enjoyed it

Was this review helpful? Yes
Burwash, United Kingdom
1 review
4 of 5 stars Reviewed June 28, 2015 NEW

We have always regarded the Mermaid Inn as one of our favourites, indeed although close to home have even stayed there. Unfortunately we have recently had one of the worst lunches in our experience. Alright, we all have off days, that is not the point. The outrageous behaviour of the manager, and by his account the chef, in refusing to... More 

Was this review helpful? Yes
Sydney, Australia
Level Contributor
9 reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed June 26, 2015 NEW

Dinner restricted to a choice of 2 or 3 course package.which were somewhat on the expensive side for the quality of food. Found the restaurant to be pretty tight on room but the age and history of the room makes it very popular a position that it trades off on price.

Was this review helpful? Yes
Martin B, Guest Relations Manager at Restaurant at The Mermaid Inn, responded to this review

Apologies that you felt your experience did not meet your expectations of our AA 2 Rosette restaurant. Such matters are always of personal taste, but we always strive for meeting expectations, and would be glad to receive any further comments you have via mermaidinnadmin@btconnect.com I More 

Rotterdam, Zuid-Holland, Netherlands
Level Contributor
30 reviews
17 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed June 25, 2015 NEW

"Just coffee" doesn't serve right, but what I mean is we only had coffee here ... The atmosphere is wonderful. Stepping back in time ... And I have been here before (1979) and it is almost the same: good quality, nice service, friendly people and WOW ... what a building. Coffee is good, presentation was 'old school', for me that's... More 

Was this review helpful? Yes
Martin B, Guest Relations Manager at Restaurant at The Mermaid Inn, responded to this review

Thank you for your kind words, we will ensure these thoughts are passed onto the staff. We seek to ensure through careful stewardship that the quality of the experience is a memorable one for all our guests. More 

Kent, United Kingdom
Level Contributor
8 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed June 19, 2015

The last time I went to The Mermaid was about 30 years ago when I was a bridesmaid at a family wedding........and it was just how I remembered it! Walking the cobbled Mermaid Street to the entrance is lovely. The hotel and restaurant has soooooo much character. We found all the staff very attentive and polite. There were four of... More 

Was this review helpful? Yes
Martin B, Guest Relations Manager at Restaurant at The Mermaid Inn, responded to this review

We are glad that we managed to meet your expectations, and that your party had such an enjoyable experience. Especially to revisit a place 30 years later and to be reminded of happy memories. The Mermaid Inn certainly has plenty of memories. Be sure we will share your praise with the staff concerned. More 

Huntingdon, United Kingdom
Level Contributor
34 reviews
28 restaurant reviews
common_n_restaurant_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed June 17, 2015

Fantastic service, incredible historic building, fantastic food. had smoked pigeon, then beef and horseradish. The dessert to share looked wonderful. The best meal we had in Rye

Was this review helpful? Yes
Martin B, Guest Relations Manager at Restaurant at The Mermaid Inn, responded to this review

We can only say thank you. Please be assured your comments will be shared with the Head Chef and the Restaurant Manager. Chef will be particularly please with your appreciation of his food. More 

Washington DC, District of Columbia
Level Contributor
130 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 97 helpful votes
3 of 5 stars Reviewed June 15, 2015

The Mermaid Inn is an incredible old building with loads of history. Whether this history is authentic or invented for marketing aimed at tourists is probably debatable. Still, it has a nice, albeit small (there are probably two or three too many tables) formal dining room with all the trappings of old-style formal dining. Even the salt and pepper shakers... More 

Was this review helpful? Yes 1
Martin B, Guest Relations Manager at Restaurant at The Mermaid Inn, responded to this review

Thank you for your review. We can only apologise that we didn't meet your expectations, but appreciate your comments about potential, as we can see that you are a regular and widely travelled person. Although a feature of our restaurant is its' candle lit ambience. We can assure you of the veracity of the history of The Mermaid Inn, cellars... More 

Penzance, United Kingdom
Level Contributor
60 reviews
22 restaurant reviews
common_n_restaurant_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed June 12, 2015

A fittingly fabulous restaurant for this iconic hotel. Could not fault the food and attentive service. Chef sent a little taster of his tomato & red pepper soup in between courses. Innovative cuisine, good house wine. Fascinating setting in an ancient building. Lovely experience!

Was this review helpful? Yes
Martin B, Guest Relations Manager at Restaurant at The Mermaid Inn, responded to this review

Thank you for your wonderful review. I will ensure your comments are passed onto all concerned. More 

London, England
Level Contributor
10 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed June 9, 2015

We went to the Mermaid for an anniversary meal with high expectations as it is such a wonderful building. I think the staff are well intentioned but maybe too few in number. We were invited to have a drink on the rear terrace and were told that the menu would be brought out to us to take our order. It... More 

Was this review helpful? Yes
Martin B, Guest Relations Manager at Restaurant at The Mermaid Inn, responded to this review

We can only apologise that we did not meet your rightfully high expectations, ones that we share with all our guests. Please could I ask that you email mermaidinn@btconnect.com so we can understand fully the issues. More 

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Additional Information about Restaurant at The Mermaid Inn

Address: Mermaid Street, Rye TN31 7EY, England
Phone Number: +44 1797 223065
Location: Europe  >  United Kingdom (UK)  >  England  >  East Sussex  >  Rye
Average Prices: USD 8 - 60
Cuisine: French, Seafood, British, Vegetarian

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Restaurant Details

Location and Contact Information

  • Address: Mermaid Street, Rye TN31 7EY, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  East Sussex  >  Rye
  • Phone Number: +44 1797 223065

Price and Cuisine

  • Average Prices: USD 8 - 60
  • Cuisine: French, Seafood, British, Vegetarian

Restaurant Characteristics

  • Good for: Local cuisine, Special occasions, Entertaining clients, Romantic

Questions & Answers

Questions? Get answers from Restaurant at The Mermaid Inn staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?