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Zafferelli

31-32 New Road, Brighton BN1 1UG, England
01273 206662
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Ranked #447 of 838 restaurants in Brighton
Cuisines: Italian
Dining options: Breakfast/Brunch, Reservations, Late Night
6 visitor photos
Restaurant details
Dining options: Breakfast/Brunch, Reservations, Late Night
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77 reviews from our community

53% Recommend
    23
    18
    10
    10
    16
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • German first
  • Italian first
  • Any
English first
Brighton, United Kingdom
Reviewer
3 reviews 3 reviews
3 restaurant reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed July 16, 2014 via mobile

My partner has coeliac disease and cannot eat gluten so we are somewhat cautious when it comes to eating out, however, Italian restaurants have always been very accommodating so we (wrongly) assumed that Zafferelli would be. First of all, I never saw our waiter smile once. We asked if they did gluten free food and he barked at us that... More

Was this review helpful? Yes 1
Bristol, United Kingdom
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed July 15, 2014

I was appalled by the lack of any customer service in this incredibly average Italian. When we arrived we waited for around 15 minutes to order after we were ready, and then the women could not take the food and drink order at once and we had to wait for another waiter to take our food order. When the bill... More

Was this review helpful? Yes 1
Brighton, United Kingdom
Senior Reviewer
6 reviews 6 reviews
6 restaurant reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed July 9, 2014

So i just visited This establishment, the service was fast but unwelcoming, the place was almost empty. It is dull, and quite boring, loud overpowering italian music, which would be better if it was turned down/off. The food was bland, poorly cooked, and warm. The rocket salad garnish served on the side of the calzone was dead, my main was... More

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Barry
Senior Contributor
21 reviews 21 reviews
8 restaurant reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed July 8, 2014

Think we must have gone to a different restaurant than some of the other reviewers but I can only speak as I found. The food was good and the service very good. No problems here and would be happy to go their again, and no, I am not easily pleased.

Was this review helpful? Yes
Brighton
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed July 6, 2014 via mobile

We had a very poor meal, tasteless and bland, atmosphere was dull and the service was just rude and unforgivable. They charge 10% service with us not deserving at all. With so meant excellent restaurants in Brighton, this is one to be avoided.

Was this review helpful? Yes 1
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed July 5, 2014

The food was basic quality, the sort that you could make at home yourself, and certainly not up to the standard of some of the other Italian restaurants in Brighton, but the reason for one star is the appalling service we received from two of the surliest, grumpiest men I have ever come across in hospitality. Break down of our... More

Was this review helpful? Yes 2
Brighton, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 restaurant reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed July 5, 2014

I would rather have someone throw salt in my eyes then go back to this restaurant. I cannot remember the last time I have been so offended by customer service (or lack there of). We came in and asked if they did any gluten free pizzas as my sister is gluten-intolerant. Initially no one understood what we were saying and... More

Was this review helpful? Yes 2
London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 restaurant reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed June 22, 2014

My boyfriend and I went there to have dinner yesterday. We had a fish based meal and everything was delicious and it made us feel like we were back in Italy for a while (we are Italian!). I need to mention one problem though; even though the pasta e risotto sauces were great, the pasta was ridiculously overcooked and you... More

Was this review helpful? Yes
Glasgow, United Kingdom
Senior Reviewer
7 reviews 7 reviews
5 restaurant reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 13, 2014

On my personal scale (1 - 5 with 1 being 'Tragic' & 5 being 'Excellent') this definitely rates a 4 'Good', If my system allowed half marks (it doesn't as my brain can't cope) mebbe even a 4.5 Why? All the reasons other reviewers have put. Good atmosphere, service, value, location & the Lamb Shoulder which, btw, is very filling.... More

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Chelmsford, United Kingdom
Contributor
20 reviews 20 reviews
17 restaurant reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed June 3, 2014

I love this type of Fan=mily run business. Ate of the reccomenday=tion af the owner and had a fantastic meal you really should try their Lamb Shoulder, really great, This place makes me feel like im back in Italy, very authentic. Reasonable price too.

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