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Ventana Grand Cafe

$$$$
Barbecue, British, Gastropub, Brasserie
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27 East Overcliff Drive | The Cumberland Hotel, Bournemouth BH13AF, England
01202-556529
Website
This restaurant is at The Cumberland Hotel
Today
7:00 am - 12:00 am
Open now
See all hours
Hours:
Sun - Sat 7:00 am - 12:00 am
Dining options: Coffee & Tea, Dinner, Breakfast, Lunch, Dessert, Delivery, Late Night, Outdoor Seating, Reservations
Description: Seafront Brasserie style venue serving freshly prepared British...
Seafront Brasserie style venue serving freshly prepared British Conteporary food, with large outdoor poolside dining in summer and warm fires in winter, boutique style funky decor.Food is served noon to 9pm or 10pm ( weekends) daily. Vibrant cocktail bar open till late accompanies this unique venue and the menu has something for everyone whilst maintaining its British theme. With fresh Fish, Homemade Steak burgers, Pies,crispy duck salad, steaks and salmon fish cakes. Outdoor Bar B Q 's in summer and traditional English Fayre year round, this Brasserie has the feel of a luxury West Coast USA dining venue and has recently been awarded a coveted AA red rosette and highly commended in the Bournemouth Tourism awards.The venue also serves elegant traditional afternoon teas daily from 3-5pm.
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TripAdvisor Reviewer Highlights

Read all 424 reviews
Visitor rating
  • 292
    Excellent
  • 88
    Very good
  • 30
    Average
  • 8
    Poor
  • 6
    Terrible
Rating summary
  • Food
    4.5 of 5 stars
    Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
    Atmosphere
    4.5 of 5 stars
Fantastic food fantastic price

Have to say we had a fantastic evening when myself and my partner came for dinner it was a last minute booking but the staff good not be more helpful. The restaurant itself was fantastic, food was amazing had such a lovely evening will definitely return

5 of 5 starsReviewed May 20, 2015
Lillie R
Good for:
  • Bar scene
  • Romantic
  • Entertaining clients
  • Large groups
  • Special occasions
  • Local cuisine
  • Families with children
  • Doing business
Add Photo Write a Review

424 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • Italian first
  • Spanish first
  • Any
English first
Reviewer
5 reviews 5 reviews
5 restaurant reviews
5 of 5 stars Reviewed May 20, 2015 NEW

Have to say we had a fantastic evening when myself and my partner came for dinner it was a last minute booking but the staff good not be more helpful. The restaurant itself was fantastic, food was amazing had such a lovely evening will definitely return

Was this review helpful? Yes 1
Dorset
Senior Contributor
31 reviews 31 reviews
20 restaurant reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed May 19, 2015 NEW

We had a meal here on the Friday night we stay and really enjoyed it. The only thing I found is I am not a tall person and sitting at the tables I felt I needed a cushion to sit on.

Was this review helpful? Yes 1
Senior Reviewer
9 reviews 9 reviews
5 restaurant reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed May 16, 2015

After looking at the reviews to this place and thinking it would be pretty good. Well I was wrong; this place was one of the worst meal experiences I have ever had. Where do I start of? Well when they first came over and asked if we wanted any drinks I ordered an old fashion which is my drink of... More 

Was this review helpful? Yes 3
Christian0001, Operation Manager at Ventana Grand Cafe, responded to this review

Thank you for visiting Ventana Grand Cafe on Friday the 15th May 2015. I am sorry to hear your disappointment about your visit. We carried out a full investigation and can respond as follows, First of all you asked for a Bespoke Cocktail(AN OLD FASHIONED) with Glenmorangie (Single Malt) Which is not on our cocktail list; however since we do... More 

Farnborough, United Kingdom
Contributor
18 reviews 18 reviews
8 restaurant reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed April 28, 2015

We are staying at Suncliff hotel and we would like a change of atmosphere so we decided to try this restaurant at the sister hotel just next door. Our food was excellent but very large portion and there was no space to put the papadom. It is a long wait as we went directly to our mains. At the end... More 

Was this review helpful? Yes 1
SeanNell, Operations Manager at Ventana Grand Cafe, responded to this review

Dear nwilliams_24, Thank you for your review. Good review regarding your dinning experience. We are pleased you found it enjoyable. We hope to welcome you back soon again. Our menus are designed around local produce where possible, and done by season. Our Chef’s cook with fresh ingredients, and our Sunday Lunches are very popular welcoming many regulars every week. Sundays... More 

Bournemouth
Contributor
15 reviews 15 reviews
4 restaurant reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed April 24, 2015

I have been coming here with friends for a while, and it never disappoints. I'm vegetarian and the battered halloumi and chips is one of the best dishes I've ever had. Beautiful sense of occasion, and great service, too.

Was this review helpful? Yes 2
SeanNell, Operations Manager at Ventana Grand Cafe, responded to this review

Dear Bomo_Hels, Thank you for your review. Great feedback regarding your recent dining experience, with great compliments regarding the food and the service. We hope to welcome you back soon again. Our menus are designed around local produce where possible, and done by season. Our Chef’s cook with fresh ingredients, and our Sunday Lunches are very popular welcoming many regulars... More 

Bury Lancashire
Senior Contributor
31 reviews 31 reviews
13 restaurant reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed April 11, 2015

Liked decor and fixtures and fittings. Liked attentive service. Disliked being told 4 of the main course dishes were no longer available (this was at 8.00 pm).

Was this review helpful? Yes 1
SeanNell, Operations Manager at Ventana Grand Cafe, responded to this review

Dear SusieQBury_7, Thank you for your review. A good review, so please that you did enjoy your experience. I am sorry that some of the dishes were sold out. Our produce is fresh, so depending on how popular a dish may have been and delivery, we do run the risk of selling out. I do sympathise and am sorry. I... More 

ferndown
Senior Contributor
27 reviews 27 reviews
8 restaurant reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed April 10, 2015

We enjoyed a truly first-class dinner to celebrate our wedding anniversary, and everything about the evening was perfect - lovely ambiance, service was very good, and we could not find fault with the food. As it was our anniversary, we were welcomed with a complimentary glass of Prossecco which went down a treat! It is often hard to find a... More 

Was this review helpful? Yes 1
SeanNell, Operations Manager at Ventana Grand Cafe, responded to this review

Dear mgmike, Thank you for your review. Great review regarding your recent dining experience. We are pleased it was an enjoyable occasion. We hope to welcome you back soon again. Our menus are designed around local produce where possible, and done by season. Our Chef’s cook with fresh ingredients, and our Sunday Lunches are very popular welcoming many regulars every... More 

Bournemouth
Senior Reviewer
6 reviews 6 reviews
3 restaurant reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 9, 2015

Congratulations must go to Kevin and the team! It was a fabulous afternoon and that is why we booked. I knew we would be looked after. I took my Nan (95), her friend (who is almost blind) and my mother (wheelchair bound) and they very kindly reserved parking for me, which made my life easier. Tea was served beautifully and... More 

Was this review helpful? Yes 2
SeanNell, Operations Manager at Ventana Grand Cafe, responded to this review

Dear RosieWallace37, Thank you for your review. Fantastic review, and we are pleased your Nan's 95th Birthday was enjoyable. Great compliments regarding the food and the service. We look forward to welcome you back soon again. Our Ventana Grand café, 2AA rosette awarded does special offers throughout the year, please visit our website to check it out. Best Regards, Sean... More 

Birmingham
Contributor
14 reviews 14 reviews
7 restaurant reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed April 6, 2015

I booked Ventana for an evening group meal over the Easter holiday largely as a result of the reviews and ranking on trip advisor. The hotel looks really nice (we stayed elsewhere) the interior decor was very trendy and gave the restaurant a great contemporary feel. The menu was quite good but didn't contain anything too adventurous, we all enjoyed... More 

Was this review helpful? Yes 1
SeanNell, Operations Manager at Ventana Grand Cafe, responded to this review

Dear bad_ski_guy, Thank you for your review. I am glad you found the food enjoyable, and enjoyed the general ambience. I can only apologise if you found the staff 'aloof'. This does not sound like the Ventana at all. Our staff are in almost all our reviews complimented. I am also completely surprised and shocked at your mention about Carla,... More 

Oxford, United Kingdom
Senior Reviewer
10 reviews 10 reviews
4 restaurant reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed April 3, 2015

on arrival in our package were given a voucher for coffee and cake so in we went, had lovely hot costa coffee and chocolate cake.(yummy)?.

Was this review helpful? Yes
SeanNell, Operations Manager at Ventana Grand Cafe, responded to this review

Dear linda p, Thank you for your review. Great feedback regarding your experience. We look forward to welcome you back soon again. Our Ventana Grand café, 2AA rosette awarded does special offers throughout the year, please visit our website to check it out. Best Regards, Sean Nell More 

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Restaurant Details

Location and Contact Information

  • Address: 27 East Overcliff Drive | The Cumberland Hotel, Bournemouth BH13AF, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Dorset  >  Bournemouth
  • Phone Number: 01202-556529

Price and Cuisine

  • Average Prices: USD 22 - 88
  • Cuisine: Barbecue, British, Gastropub, Brasserie

Restaurant Characteristics

  • Good for: Bar scene, Romantic, Entertaining clients, Large groups, Special occasions, Local cuisine, Families with children, Doing business

Description

Seafront Brasserie style venue serving freshly prepared British Conteporary food, with large outdoor poolside dining in summer and warm fires in winter, boutique style funky decor.Food is served noon to 9pm or 10pm ( weekends) daily. Vibrant cocktail bar open till late accompanies this unique venue and the menu has something for everyone whilst maintaining its British theme. With fresh Fish, Homemade Steak burgers, Pies,crispy duck salad, steaks and salmon fish cakes. Outdoor Bar B Q 's in summer and traditional English Fayre year round, this Brasserie has the feel of a luxury West Coast USA dining venue and has recently been awarded a coveted AA red rosette and highly commended in the Bournemouth Tourism awards.The venue also serves elegant traditional afternoon teas daily from 3-5pm.
Open Hours
Sunday
7:00 am - 12:00 am
Monday
7:00 am - 12:00 am
Tuesday
7:00 am - 12:00 am
Wednesday
7:00 am - 12:00 am
Thursday
7:00 am - 12:00 am
Friday
7:00 am - 12:00 am
Saturday
7:00 am - 12:00 am

Questions & Answers

Questions? Get answers from Ventana Grand Cafe staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?