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The Russell Court Hotel

Bath Road, Bournemouth BH1 2EP, England
+44 1202295819
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Ranked #362 of 522 restaurants in Bournemouth
Most recent review
- Jun 9, 2014
Restaurant details
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18 reviews from our community

61% Recommend
    7
    4
    2
    0
    5
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Reviewer
3 reviews 3 reviews
3 restaurant reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 9, 2014

Stayed here when on business recently, all the rooms were clean and comfortable. All members of staff were helpful and happy. Big thanks to Arun, Camil and the team. Will stay again soon

Was this review helpful? Yes
Sandhurst, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed March 17, 2014

From start to finish the service was dismal and the room was worse, nothing like those shown on their website. The room was filthy and the rest of the hotel was in need of updating

Was this review helpful? Yes 1
Exeter, United Kingdom
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 17, 2014

I organised a group of 93 to stay here and we have just experienced a great weekend. The manager and all the staff were very polite and helpful, the hotel has just been completely refurbished and was in excellent condition. Surprised to find everything including Sky TV, phone, hair dryer and tea making facilities in a two star hotel. Plenty... More

Was this review helpful? Yes 1
Christchurch, United Kingdom
1 review
1 of 5 stars Reviewed February 4, 2014

booked on line, for a one night stay, got there £5 for parking overnight, shown the room, it was on the top floor, 1980's throw back discussing, bed with what looked like horse hair blankets, tea stains down the walls crappy old units, nice black bath mat, with and inch of dirty dust along the top of the bathroom tiles,... More

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Penryn, United Kingdom
Senior Contributor
23 reviews 23 reviews
19 restaurant reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed October 4, 2013

This hotel is fine to stay in if you do not want anything special. Me and a friend stayed there as we were passing through Bournemouth and it is just a standard room including a Television. Theres a policy which means you have to leave your keys at reception every time you leave the hotel which was a bit annoying.... More

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London, United Kingdom
1 review
1 of 5 stars Reviewed August 25, 2013

The manager was arrogant, greedy, very rude, had no idea about customer service.His employers were terrified of him. He treats them like it's the era of slavery. Hello! It's England 2013! It's the worst hotel ever, dirty stained beds, stinky carpets, cracked floor, very noisy water pipes, paper thin walls, wires sticking out of sockets, broken lights. Shall I continue?... More

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1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed August 17, 2013 via mobile

I have worked in the hospitality industry for about 5 years. this was the worst hotel i he ever experienced!!We went earlier this month and had requested a double room, and they put us in a twin room, but got moved to a double, also found long blonde hairs in the shower (not mine as mine is red) and short... More

Was this review helpful? Yes 1
Peterborough, United Kingdom
Senior Reviewer
8 reviews 8 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed April 19, 2013

liked beach -land train -weather bitter cold and hills too steep for small mobility scooter so was entrance to hotel. But apart from small en suite -food was great -staff were excellent and caring - and entertainment was good -dance floor large so good placde to stay if your fit and healthy as near to the beach. som rooms had... More

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London, England
Senior Reviewer
6 reviews 6 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed April 5, 2013

Great Hotel in good location. Friendly staff who are always welcoming. Our group have used this Hotel for several years now and we are always happy with the service, food and accommodation. The only downside is that if you have any mobility problems the hotel is on a steep incline.

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Delhi
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 19, 2013

Location and service was too good but lift need to be a bit spacious. The entire staff is very helpful and polite

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