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Hoe Road, Plymouth, England
Website
Today
7:00 am - 9:00 pm
Open now
See all hours
Hours:
Sun - Sat 7:00 am - 9:00 pm
Dining options: Breakfast/Brunch

TripAdvisor Reviewer Highlights

Read all 41 reviews
Visitor rating
  • 17
    Excellent
  • 9
    Very good
  • 7
    Average
  • 6
    Poor
  • 2
    Terrible
Rating summary
  • Food
    3.5 of 5 stars
    Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
    Atmosphere
    4 of 5 stars
Most recent review
Very disappointing

Poor service with no flexibility. Cleanliness was a little bit dodgy eg dirty crockery and the cook handled money then preparing food without washing his hands. We waited for food for a long time whilst new customers were served drinks which obviously takes president over food at this... read more

2 of 5 starsReviewed February 2, 2015
John P
,
Warrington, United Kingdom
Good for:
  • Breakfast/Brunch
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41 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • Any
English first
Warrington, United Kingdom
Senior Contributor
31 reviews 31 reviews
18 restaurant reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed February 2, 2015

Poor service with no flexibility. Cleanliness was a little bit dodgy eg dirty crockery and the cook handled money then preparing food without washing his hands. We waited for food for a long time whilst new customers were served drinks which obviously takes president over food at this establishment. We will not return and would not recommend it. It is... More 

Was this review helpful? Yes
PLYMOUTH DEVON
Senior Contributor
48 reviews 48 reviews
34 restaurant reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed September 22, 2014

Been here before and the Coffee is excellent and the food is nice. The Staff could be happier they all seem do serious wish they would be less intense. Service was very quick.

Was this review helpful? Yes
Plymouth, United Kingdom
Senior Reviewer
7 reviews 7 reviews
6 restaurant reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed September 6, 2014

Having discovered this little gem, I'm not sure if I want to add a review to let all know how wonderful it is and then not be able to get a table at weekends! We go most weekends now and grab a coffee / hot chocolate or maybe two... Louise who seems to be one of the most regular ladies... More 

Was this review helpful? Yes 1
Senior Reviewer
7 reviews 7 reviews
5 restaurant reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed September 2, 2014

stop here almost ever weekend for a coffee and a hot choc, fantastic staff that will take the time to have a joke with you

Was this review helpful? Yes 2
Cheshire, UK
Top Contributor
50 reviews 50 reviews
43 restaurant reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed September 1, 2014

Stopped here for a coffee and sandwich on a showery lunchtime. Tasty sandwich and good coffee served promptly. The cafe is sited on the sea wall and has covered areas to protect from the the rain and sea whilst still giving great views. Everywhere was clean, the service polite and friendly. We will definitely return.

Was this review helpful? Yes
Paris, France
Top Contributor
127 reviews 127 reviews
103 restaurant reviews
193 helpful votes 193 helpful votes
2 of 5 stars Reviewed August 17, 2014

Slow service, people queuing quite a while to place orders. The staff were miserable but working hard and as there were only two of them it took a very long time. The general upkeep of the place could be improved as it is tired and grubby. The prices are far too high for what you get, £3.50 for a very... More 

Was this review helpful? Yes 2
Plymouth, United Kingdom
Top Contributor
91 reviews 91 reviews
65 restaurant reviews
218 helpful votes 218 helpful votes
3 of 5 stars Reviewed July 26, 2014

I think some of the reviews on here are spot on. There are a range of positives and negatives about this place. Good points are the view, the quality of food, but the negatives are the general upkeep, friendliness of the staff, price and the lack of table service. But as the name suggests, it is just a cafe... It... More 

Was this review helpful? Yes 3
Plymouth, United Kingdom
Senior Contributor
37 reviews 37 reviews
21 restaurant reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed June 28, 2014

I'm amazed at some of the poor reviews!!!! We go here on a regular basis and can't find anything to complain about - believe me if there was something I would find it!! We went last Sunday for coffee and toast/bacon bap - we always ask for butter on the side and this is what we get, the coffee is... More 

Was this review helpful? Yes
Bristol, United Kingdom
Senior Contributor
46 reviews 46 reviews
21 restaurant reviews
58 helpful votes 58 helpful votes
3 of 5 stars Reviewed June 10, 2014

El Cafe on the Hoe Road in Plymouth is about as average as you can describe. There's nothing especially wrong with it but it's just dull. The view and setting is spectacular on the front of Plymouth, but the food is standard stuff... burgers, sandwiches, paninis etc. Counter service and cheap furniture don't help either. If you just want a... More 

Was this review helpful? Yes 1
Plymouth, United Kingdom
Senior Reviewer
8 reviews 8 reviews
5 restaurant reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed May 26, 2014

Great location but attitude of staff very poor. When ordering food & drinks staff don't even look you in the eye and only interested in getting your money. When leaving staff completely ignored us! Customer service skills non existent apart from the waitress who was pleasant! The guys behind counter zero social skills! Wouldn't return in a hurry.

Was this review helpful? Yes

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Restaurant Details

Location and Contact Information

  • Address: Hoe Road, Plymouth, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Devon  >  Plymouth

Price and Cuisine

  • Cuisine: British
Open Hours
Sunday
7:00 am - 9:00 pm
Monday
7:00 am - 9:00 pm
Tuesday
7:00 am - 9:00 pm
Wednesday
7:00 am - 9:00 pm
Thursday
7:00 am - 9:00 pm
Friday
7:00 am - 9:00 pm
Saturday
7:00 am - 9:00 pm

Questions & Answers

Questions? Get answers from el cafe staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?