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Chaucers

Steakhouse, English, Grill, Pub
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223-226 High Street | Exeter Devon, Exeter EX4 3LR, England
01392 422365
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Dining options: Lunch, Dinner, Breakfast, Late Night, Reservations

TripAdvisor Reviewer Highlights

Read all 213 reviews
Visitor rating
  • 64
    Excellent
  • 53
    Very good
  • 36
    Average
  • 29
    Poor
  • 31
    Terrible
Rating summary
  • Food
    3.5 of 5 stars
    Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
    Atmosphere
    4 of 5 stars
Ok

We used to come here quite often until it changed hands a while ago and there was one girl running the place and we waited ages for our food and she forgot our drinks. Yesterday we had table service as they seemed to be preparing for some large groups of diners. Reece was so friendly but we had... read more

3 of 5 starsReviewed June 7, 2015
Elweez
,
Exeter, United Kingdom
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213 Reviews from our TripAdvisor Community

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Date | Rating
  • English first
  • French first
  • Italian first
  • Any
English first
Bridgwater, United Kingdom
Level Contributor
35 reviews
22 restaurant reviews
common_n_restaurant_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed June 30, 2015 NEW

Firstly I would like to say, what a great staff they have here. My thanks go out especially to Reese who was certainly on the ball there. He chatted with customers and was fun and efficient. Myself and my partner were delightfully surprised by all the staff here. The guy who made my partner a cocktail and the young lady... More 

Was this review helpful? Yes
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 30, 2015 NEW

We came here on our last night staying in Exeter. After some debating where to go and looking through the menu that's on show outside, we decided to go in. When we went into the restaurant, it was a little dark. We were told by one of the waiters to take a seat anywhere and someone will be over to... More 

Was this review helpful? Yes
Bideford, United Kingdom
1 review
common_n_restaurant_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed June 18, 2015

We've been going for many years and this used to run well going to the bar for your drinks and the food counter to order your meals but unfortunately after the change to table service, though the food has remained just as good, the level of service seems to have dropped. We walked in, sat down and were pounced on... More 

Was this review helpful? Yes 2
1 review
5 of 5 stars Reviewed June 14, 2015

Went in Chaucers in Exeter for the first time today. The food was excellent and the the two lads that served us was absolutely charming. So would like to say a big thank you to Reece and Martyn will definitely be back again

Was this review helpful? Yes
Exeter, United Kingdom
Level Contributor
20 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed June 7, 2015

We used to come here quite often until it changed hands a while ago and there was one girl running the place and we waited ages for our food and she forgot our drinks. Yesterday we had table service as they seemed to be preparing for some large groups of diners. Reece was so friendly but we had issues with... More 

Was this review helpful? Yes
becky b, Manager at Chaucers, responded to this review

Thank you for your review. Firstly my apologies that the food was not up to standard. We value all of our business and as such would welcome the opportunity to try and put things right for you - perhaps you could contact me directly to discuss your experience? Please give us a call on 01392422365. Kind regards Holly Keogh- Assistant... More 

Level Contributor
10 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed May 30, 2015

Lovely atmosphere and polite friendly staff. They where very patient with us and accommodating. We didn't sit near enough the bar to get their wifi but couldn't fault the meal or customer service. It was really busy but we didn't have to wait long for drinks or food. They even managed when we moved tables. I was sat in the... More 

Was this review helpful? Yes
becky b, Manager at Chaucers, responded to this review

Fantastic!! We're so happy you enjoyed your visit and we'll see you again soon, Holly :) More 

Bridport, United Kingdom
Level Contributor
7 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed May 30, 2015

We've been going to Chaucers for many years..travelling from Dorset, about 1 hour 20 mins drive each way. Until our latest visit this week we have always been very happy with it. But why, oh why have they decided to do table service? We waited 45 mins just for our drinks to arrive and a further 10-15 for our food.... More 

Was this review helpful? Yes
becky b, Manager at Chaucers, responded to this review

Mitzimai, Im very sorry to hear that you had such a poor experience at Chaucers last week. Firstly I would like to apologise for the poor service that you received, this is not acceptable and will be addressed immediatly. I understand your reasons for thinking that changing to table service is a bad idea, it is something that is a... More 

Exeter
Level Contributor
153 reviews
106 restaurant reviews
common_n_restaurant_reviews_1bd8 73 helpful votes
3 of 5 stars Reviewed May 29, 2015

Met some friends here - booked a booth/alcove and this was available for us. The chap doing the bar and taking the orders was very helpful but quite busy. Another young man bought the food who was a little disinterested but pleasant. The Garlic bread was a piece of french stick grilled with garlic butter on - not over interesting... More 

Was this review helpful? Yes
becky b, Manager at Chaucers, responded to this review

Dear Suze04 Im very sorry to hear that your recent visit to Chaucers wasn't up to the usual standard. i sincerly apologise that the service you received was below parr, and I thank you for your feedback as without it we wouldn't be able to raise issues and improve them. I hope that this doesn't put you off returning as... More 

devon
Level Contributor
8 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 18 helpful votes
2 of 5 stars Reviewed May 28, 2015

Went on a works meal so glad I wasn't paying. Over priced pub food.....no coke left at the bar.....really. Definitely won't bother with this eatery again

Was this review helpful? Yes
becky b, Manager at Chaucers, responded to this review

Dear leafylane Im sorry to hear about your poor experience at Chaucers last week. We obviously want all of our guests to leave happy and wanting to return to us. Clearly we didnt achieve this for you, but it is difficult to investigate your comments with such little information. We value all of our business and as such would welcome... More 

Truro
Level Contributor
15 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed May 25, 2015

We stumbled across this place during a shopping trip and had lunch there. My wife had the chilli and I had the Vietnamese beef curry, both of which were delightful. We ordered a sweet and it took about half an hour to arrive. The staff the were on duty were clearly rushed off their feet, even the chef was coming... More 

Was this review helpful? Yes 1
becky b, Manager at Chaucers, responded to this review

Dear Jonathan Thank you for your review of Chaucers. We are very glad to hear that you thought so highly of our food I can assure you this will be passed onto the kitchen team. Here at Chaucers we strife to serve up both great food and give great service to our guests and clearly on this occasion we have... More 

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Additional Information about Chaucers

Address: 223-226 High Street | Exeter Devon, Exeter EX4 3LR, England
Phone Number: 01392 422365
Location: Europe  >  United Kingdom (UK)  >  England  >  Devon  >  Exeter
Cuisine: Steakhouse, English, Grill, Pub

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Restaurant Details

Location and Contact Information

  • Address: 223-226 High Street | Exeter Devon, Exeter EX4 3LR, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Devon  >  Exeter
  • Phone Number: 01392 422365

Price and Cuisine

  • Cuisine: Steakhouse, English, Grill, Pub

Questions & Answers

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  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?