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223-226 High Street | Exeter Devon, Exeter EX4 3LR, England
01392 422365
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Dining options: Lunch, Dinner, Breakfast, Reservations

TripAdvisor Reviewer Highlights

Read all 216 reviews
Visitor rating
  • 64
    Excellent
  • 53
    Very good
  • 38
    Average
  • 29
    Poor
  • 32
    Terrible
Rating summary
  • Food
    3.5 of 5 stars
    Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
    Atmosphere
    4 of 5 stars
Gastro pub

Service was a little on the slow side, but the staff were pleasant. The premises were on the main shopping street and down some stairs, which means there is no view or any where to sit in the summer

3 of 5 starsReviewed July 7, 2015
Alan026
,
londoner
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216 Reviews from our TripAdvisor Community

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Date | Rating
  • English first
  • French first
  • Italian first
  • Any
English first
Exeter, United Kingdom
1 of 5 stars Reviewed July 28, 2015 NEW

Terrible customer service steaks cooked wrong despite manager investigating with chef who admitted he or she got order wrong the manageress kerry was aggressive with me and my husband and we went there on our wedding anniversary. At home now cooking our own meal no banging doors and major strops because she cannot accept her staff got it wrong and... More 

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londoner
Level Contributor
25 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed July 7, 2015

Service was a little on the slow side, but the staff were pleasant. The premises were on the main shopping street and down some stairs, which means there is no view or any where to sit in the summer

Was this review helpful? Yes
Barnstaple, United Kingdom
Level Contributor
18 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed July 4, 2015

We visited Chaucers one lunch time last year and it was very busy,you had to queue at the bar for drinks and to order food but it wasn't a terrific wait ,The food was fantastic loads of specials on the board at reasonable prices. We had a return visit last Saturday for lunch and our first impressions was that it... More 

Was this review helpful? Yes 1
Bridgwater, United Kingdom
Level Contributor
35 reviews
22 restaurant reviews
common_n_restaurant_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed June 30, 2015

Firstly I would like to say, what a great staff they have here. My thanks go out especially to Reese who was certainly on the ball there. He chatted with customers and was fun and efficient. Myself and my partner were delightfully surprised by all the staff here. The guy who made my partner a cocktail and the young lady... More 

Was this review helpful? Yes 1
common_n_restaurant_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed June 30, 2015

We came here on our last night staying in Exeter. After some debating where to go and looking through the menu that's on show outside, we decided to go in. When we went into the restaurant, it was a little dark. We were told by one of the waiters to take a seat anywhere and someone will be over to... More 

Was this review helpful? Yes 1
Bideford, United Kingdom
1 review
common_n_restaurant_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed June 18, 2015

We've been going for many years and this used to run well going to the bar for your drinks and the food counter to order your meals but unfortunately after the change to table service, though the food has remained just as good, the level of service seems to have dropped. We walked in, sat down and were pounced on... More 

Was this review helpful? Yes 2
1 review
5 of 5 stars Reviewed June 14, 2015

Went in Chaucers in Exeter for the first time today. The food was excellent and the the two lads that served us was absolutely charming. So would like to say a big thank you to Reece and Martyn will definitely be back again

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Exeter, United Kingdom
Level Contributor
20 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed June 7, 2015

We used to come here quite often until it changed hands a while ago and there was one girl running the place and we waited ages for our food and she forgot our drinks. Yesterday we had table service as they seemed to be preparing for some large groups of diners. Reece was so friendly but we had issues with... More 

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becky b, Manager at Chaucers, responded to this review

Thank you for your review. Firstly my apologies that the food was not up to standard. We value all of our business and as such would welcome the opportunity to try and put things right for you - perhaps you could contact me directly to discuss your experience? Please give us a call on 01392422365. Kind regards Holly Keogh- Assistant... More 

Level Contributor
10 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed May 30, 2015

Lovely atmosphere and polite friendly staff. They where very patient with us and accommodating. We didn't sit near enough the bar to get their wifi but couldn't fault the meal or customer service. It was really busy but we didn't have to wait long for drinks or food. They even managed when we moved tables. I was sat in the... More 

Was this review helpful? Yes
becky b, Manager at Chaucers, responded to this review

Fantastic!! We're so happy you enjoyed your visit and we'll see you again soon, Holly :) More 

Bridport, United Kingdom
Level Contributor
7 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed May 30, 2015

We've been going to Chaucers for many years..travelling from Dorset, about 1 hour 20 mins drive each way. Until our latest visit this week we have always been very happy with it. But why, oh why have they decided to do table service? We waited 45 mins just for our drinks to arrive and a further 10-15 for our food.... More 

Was this review helpful? Yes
becky b, Manager at Chaucers, responded to this review

Mitzimai, Im very sorry to hear that you had such a poor experience at Chaucers last week. Firstly I would like to apologise for the poor service that you received, this is not acceptable and will be addressed immediatly. I understand your reasons for thinking that changing to table service is a bad idea, it is something that is a... More 

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Additional Information about Chaucers

Address: 223-226 High Street | Exeter Devon, Exeter EX4 3LR, England
Phone Number: 01392 422365
Location: Europe  >  United Kingdom (UK)  >  England  >  Devon  >  Exeter
Cuisine: Steakhouse, British, Grill, Pub

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Restaurant Details

Location and Contact Information

  • Address: 223-226 High Street | Exeter Devon, Exeter EX4 3LR, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Devon  >  Exeter
  • Phone Number: 01392 422365

Price and Cuisine

  • Cuisine: Steakhouse, British, Grill, Pub

Questions & Answers

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Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?