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Frankie & Benny's New York Italian Restaurant & Bar - Bristol

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Merlin Road, Bristol BS10 7SR, England
+44 (0)117 959 1180
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TripAdvisor Reviewer Highlights

Read all 33 reviews
Visitor rating
  • 4
    Excellent
  • 11
    Very good
  • 11
    Average
  • 3
    Poor
  • 4
    Terrible
Rating summary
  • Food
    3 of 5 stars
    Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
    Atmosphere
    3.5 of 5 stars
Average

Frankie and Benny's is not my favorite chain of restaurants, but it is a good option when there is a group of you and you all fancy different type food as Frankie and Benny's cater to most peoples needs. The food is however not specially good, quite tasteless and either tasted a bit over or... read more

3 of 5 starsReviewed January 27, 2015
HannahVC
,
Stockholm, Sweden
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33 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • Any
English first
Senior Contributor
22 reviews 22 reviews
14 restaurant reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed February 18, 2015

Had a couple of breakfasts at F&B's in January. All good. Lovely staff who were all very pleasant considering it was quite early, never had a bad waiter/ress there. Love the pancakes mmmmm

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Bristol, United Kingdom
Senior Reviewer
6 reviews 6 reviews
6 restaurant reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed January 28, 2015

Tough chicken had to be sent back to the kitchen to be replaced, and penne pasta requested was delivered as spaghetti. Service very poor also. Cannot recommend.

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Stockholm, Sweden
Top Contributor
235 reviews 235 reviews
147 restaurant reviews
193 helpful votes 193 helpful votes
3 of 5 stars Reviewed January 27, 2015

Frankie and Benny's is not my favorite chain of restaurants, but it is a good option when there is a group of you and you all fancy different type food as Frankie and Benny's cater to most peoples needs. The food is however not specially good, quite tasteless and either tasted a bit over or undercooked. I would not come... More 

Was this review helpful? Yes
Bristol, United Kingdom
Contributor
14 reviews 14 reviews
10 restaurant reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed December 22, 2014

Came here for a family meal with family from all over the country booked in for 15 of us. Very disappointed to find we had to all sit on separate tables had they told us this when we booked we wouldn't have bothered. Still the food was awesome (although very slow) and they did give us discount for the disappointment.... More 

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BRISTOL
Senior Contributor
43 reviews 43 reviews
24 restaurant reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed November 28, 2014

Went here for the 2nd time 2day took the lunch time meal again was nice had the American hot pizza was a bit disappointed to be honest tasted very average & not as hot as it promised on menu! Or could be cause my toreance to chilli is quite high. But haven't been put off as loads of options on... More 

Was this review helpful? Yes 1
Senior Contributor
48 reviews 48 reviews
33 restaurant reviews
82 helpful votes 82 helpful votes
3 of 5 stars Reviewed November 12, 2014

We knew it was going to be a long evening when it took 4 mins to be seated, only 2 staff serving and no one on the door. Still, the waitress who took us to our seats spoke, but I couldn't hear her as she was facing away from me, I couldn't be bothered to point it out as she... More 

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Holsworthy, United Kingdom
Top Contributor
76 reviews 76 reviews
54 restaurant reviews
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed November 6, 2014

Oh, goodness, after mucho dithering, our little party settled on Frankie and Benny’s “American-Italian” grubstore at the Cribbs Causeway array of brash chain restaurants. No individuality here, just clones of big-business franchises with almost-identical menus and special deals. A bit bewildering after a long day’s shopping. So. We were hungry. We went in. We were directed to the bar at... More 

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Bristol, United Kingdom
Senior Reviewer
6 reviews 6 reviews
6 restaurant reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed November 6, 2014

Came to the cribbs causeway restaurant after a day of shopping, normally we go to TGI Fridays next door but decided to come here for a change. Drinks took ages to arrive, waitress was slow and forgetful, and the food when it eventually arrived was cold. We had ordered a sharing platter between us, and all of it was barely... More 

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BRISTOL
Senior Contributor
43 reviews 43 reviews
24 restaurant reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed August 27, 2014

After a long time of fancying trying out this place I finally did & very impressed! Took the £10. 95 p.p lunch time meal deal for a 3 course meal for that price I expected small portions but was surprised cos they aren't tight with the servings! I am 17 St & big eater! (Obviously) but was full enough! The... More 

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Bristol, United Kingdom
Top Contributor
130 reviews 130 reviews
52 restaurant reviews
67 helpful votes 67 helpful votes
5 of 5 stars Reviewed August 11, 2014

Popped in here after watching a film next door, we were seated within 2 minutes and the waitress had our drinks on the table within 5 minutes. Had a starter that was prompt from the kitchen. Mains were also bought out within a good time. I found the waitress very polite and prompt. I will use this restaurant again and... More 

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Restaurant Details

Location and Contact Information

  • Address: Merlin Road, Bristol BS10 7SR, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Bristol
  • Phone Number: +44 (0)117 959 1180

Price and Cuisine

  • Average Prices: USD 37 - 37

Questions & Answers

Questions? Get answers from Frankie & Benny's New York Italian Restaurant & Bar - Bristol staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?