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McDonald's Restaurant

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160 Main St, Sussex, New Brunswick E4E 3E2, Canada
506.432.6677
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Dining options: Dinner, Breakfast

TripAdvisor Reviewer Highlights

Read all 12 reviews
Visitor rating
  • 0
    Excellent
  • 2
    Very good
  • 5
    Average
  • 0
    Poor
  • 5
    Terrible
Rating summary
  • Food
    2.5 of 5 stars
    Service
    2.5 of 5 stars
  • Value
    2 of 5 stars
    Atmosphere
    2 of 5 stars
Fast food, slow service!

While the food is standard for a McDonald's and while the staff are pleasant, the service inside is slow, no matter when I visit. Seems to be enough employees, however the effort to provide exemplary customer service is definitely lacking.

3 of 5 starsReviewed 4 weeks ago
Mark F
,
Sussex Corner
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12 Reviews from our TripAdvisor Community

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Sussex Corner
Level Contributor
12 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

While the food is standard for a McDonald's and while the staff are pleasant, the service inside is slow, no matter when I visit. Seems to be enough employees, however the effort to provide exemplary customer service is definitely lacking.

Helpful?
Thank Mark F
Sussex, Canada
2 reviews
4 of 5 stars Reviewed November 17, 2015

Can now say your coffee is better than your neighbours,love the Christmas cups too.happy to hear about the free coffee week coming up

Helpful?
Thank Tracy C
Sussex, Canada
Level Contributor
40 reviews
29 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed November 3, 2015

It is not as good as it use to be. Breakfast is good. We went here for years, But the food now makes us sick. New Management ??? Not sure

Helpful?
Thank Wanda R
Durham
Level Contributor
207 reviews
134 restaurant reviews
common_n_restaurant_reviews_1bd8 66 helpful votes
3 of 5 stars Reviewed August 20, 2015 via mobile

Average food, even for McDonalds. Surprisingly busy location, and it shows. Messy dining areas. Disgusting ketchup dispensers. I've seen better.

Helpful?
Thank EdRockster
Sussex, Canada
Level Contributor
69 reviews
45 restaurant reviews
common_n_restaurant_reviews_1bd8 33 helpful votes
3 of 5 stars Reviewed December 23, 2014

I wrote a review a long time ago and really was able to avoid going there for quite some time. I went there yesterday for the first time in a year and the service was much quicker, they didn't mess up my order (unless you count getting sweet and sour sauce after saying I didn't need it) and the food... More 

Helpful?
Thank CanadianMaple12
sussex , new brunswick
1 review
1 of 5 stars Reviewed October 22, 2014

my daughter is like any other child who love the happy meals but at her age she doesnt understand food quality but when a 4 year old tells you her food is cold taste bad and an comment that the "lady" was not very nice there is a problem we use to eat there quiet commonly but now gave up... More 

Helpful?
Thank mini-momma2010
codys
Level Contributor
4 reviews
4 restaurant reviews
1 of 5 stars Reviewed August 19, 2014

We were in yesterday with our Little Grandson.....he got a happy meal with nuggets col...I had quarter pounder with no pickles just mustard and onions got everything including pickles and ice cold fries as were my husbands did not take back as we were hungry and service was soooooooooooooo slow we gave up.....will never ever return a shame cause Mcdonalds... More 

Helpful?
Thank Nanalynn58
Halifax, Canada
Level Contributor
273 reviews
118 restaurant reviews
common_n_restaurant_reviews_1bd8 229 helpful votes
1 of 5 stars Reviewed December 3, 2012

There is nothing good about this restaurant. The staff stand around talking about their personal lives (and if they must, they could at least be interesting!) whilst customers wait for food which arrives cold, and tastes disgusting. We asked for replacement fries which never arrived so we got a refund for them as we were leaving.

Helpful?
1 Thank 4states
New Brunswick
Level Contributor
94 reviews
19 restaurant reviews
common_n_restaurant_reviews_1bd8 49 helpful votes
3 of 5 stars Reviewed November 22, 2012

we were there different times and once we order, it seems forever to get our food, they pour the coffee first and by the time your order comes your coffee is cold,

Helpful?
1 Thank irish194960
Sussex, Canada
Level Contributor
69 reviews
45 restaurant reviews
common_n_restaurant_reviews_1bd8 33 helpful votes
1 of 5 stars Reviewed August 14, 2012

I spent 22 minutes in the drive through at 10pm. My son was sick and at Out Patient's for about 6 hours and I wanted a quick bite to eat on the way home. It got to the point where I considered driving over the curb to get out of there, I knew I had to get my little guy... More 

Helpful?
1 Thank CanadianMaple12

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Restaurant Details

Location and Contact Information

  • Address: 160 Main St, Sussex, New Brunswick E4E 3E2, Canada
  • Location: Canada  >  New Brunswick  >  Sussex
  • Phone Number: 506.432.6677

Questions & Answers

Questions? Get answers from McDonald's Restaurant staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?