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Boston Pizza

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Cranbrook 510 - 1500 Cranbrook Street, Cranbrook, British Columbia V1C 3S8, Canada
(250)426 4242
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Today
11:00 am - 1:00 am
Closed now
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Hours:
Sun - Thu 11:00 am - 12:00 am
Fri - Sat 11:00 am - 1:00 am
Dining options: Dinner, Late Night

TripAdvisor Reviewer Highlights

Read all 35 reviews
Visitor rating
  • 9
    Excellent
  • 10
    Very good
  • 3
    Average
  • 5
    Poor
  • 8
    Terrible
Rating summary
  • Food
    3 of 5 stars
    Service
    3 of 5 stars
  • Value
    3 of 5 stars
    Atmosphere
    3.5 of 5 stars
Disappointing!!!!!!

So much for take out food!!Think twice before forking out $$$??Spent $100 dollars-plus a tip-too much for a very average meals!!Portions are cut right in half when you take the meal to go!!!Besides the staff- not knowing what sauce should go with what appetizer/meal??In addition getting litterly... read more

3 of 5 starsReviewed August 8, 2015
kanuck2015
,
Calgary, Canada
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35 Reviews from our TripAdvisor Community

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Date | Rating
  • English first
  • German first
  • Any
English first
Calgary, Canada
Level Contributor
21 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed August 8, 2015

So much for take out food!!Think twice before forking out $$$??Spent $100 dollars-plus a tip-too much for a very average meals!!Portions are cut right in half when you take the meal to go!!!Besides the staff- not knowing what sauce should go with what appetizer/meal??In addition getting litterly ripped off a entire entre & still paying for it???Who puts only 2... More 

Was this review helpful? Yes
Spokane, Washington
Level Contributor
4 reviews
3 restaurant reviews
5 of 5 stars Reviewed July 25, 2015

if you like dried ribs, salt and pepper, get them. you wont be disappointed. cant get them in Spokane, at least not good ones. eat till your hearts content.

Was this review helpful? Yes
Cranbrook, Canada
2 reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed July 8, 2015

Seated in dining area, male server brought drinks. Had to almost trip him to take our orders. 40 minutes later kids and one adult got cold food. Server (we think) forgot to place order for the other 2 adults, and I was informed kitchen was out of the pasta that come with the seafood platter, so, I requested another pasta.... More 

Was this review helpful? Yes
Vernon, Canada
Level Contributor
183 reviews
99 restaurant reviews
common_n_restaurant_reviews_1bd8 62 helpful votes
4 of 5 stars Reviewed June 26, 2015

Group of 8 for grad. Awesome service and great food. Drinks and meals pricey but really enjoyed the meals! Nice atmosphere. And easy parking.

Was this review helpful? Yes
Calgary, Canada
Level Contributor
5 reviews
3 restaurant reviews
2 of 5 stars Reviewed April 15, 2015

Went on a Tues. night, around 6:00PM. Restaurant was not too busy, and the server was prompt to serve us our drinks and take our order, however we then waited about 40 min for our food to arrive. When it arrived the steak was over done and the meat in the Brute was very crisp and appeared to be over... More 

Was this review helpful? Yes
Jackie G, General Manager at Boston Pizza, responded to this review

I am so sorry that your experience in our restaurant was as you described. We strive to make every experience a perfect one. We clearly fell short in your visit. I would love to discuss this further with you. If you are willing please email me at galvinj@bostonpizza.com More 

Cranbrook, British Columbia, Canada
Level Contributor
15 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed April 5, 2015

We thought we would try something different as we hadn't been to the local Boston Pizza. The seafood pasta looked appetizing when it arrived at the table but it was not flavourful at all.

Was this review helpful? Yes
Jackie G, General Manager at Boston Pizza, responded to this review

Thank you for coming and giving us a try. So sorry your Pasta wasn't to your liking. We make all our pastas to specific Boston Pizza standard. We do have many other pastas (some that even have some seafood in them) that pack a huge flavor punch. Let us know next time you are in and your server will be... More 

Pasco, Washington
Level Contributor
43 reviews
32 restaurant reviews
common_n_restaurant_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed March 29, 2015

Staying in town for the night so I checked out the local pizza reviews on Trip Advisor. This one came up as it was near my motel and had a decent rating. The tropical chicken pizza was excellent and my waitress was attentive. Keep in mind that this is a sports bar. The TVs were going and the volume is... More 

Was this review helpful? Yes
Jackie G, General Manager at Boston Pizza, responded to this review

Thank you for your great review. We appreciate you taking the time to check us out. More 

Fairmont Hot Springs, Canada
Level Contributor
38 reviews
24 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed January 16, 2015

Appetizers and cocktails were delivered quickly ( the Thai chicken bites were tasty and tender), Pizza and burgers about what you'd expect as the ingredients were fresh and savory and delivered in a timely fashion. Over all, a good choice for a lunch experience in Cranbrook.

Was this review helpful? Yes
Jackie G, General Manager at Boston Pizza, responded to this review

Thanks for the amazing review. I am so glad your experience had that extra wow factor. Please let us know next time you are in so we can thank you in person! More 

Qualicum Beach
Level Contributor
73 reviews
34 restaurant reviews
common_n_restaurant_reviews_1bd8 20 helpful votes
2 of 5 stars Reviewed November 21, 2014

Slow service seems to be the normal at this location. Sorry you can't sit there, was a good start. Moved to bar area with 2 working behind bar yet still had to catch attention to get drink order. Helped myself to menu, placed order when she had time. Food came almost instantly, that was the good part but it was... More 

Was this review helpful? Yes
Jackie G, General Manager at Boston Pizza, responded to this review

We strive to make every experience a perfect one at Boston Pizza Cranbrook. I am so sorry your experience was lacking this. I would love to discuss this with you further if you are willing. Please email me at galvinj@bostonpizza.com More 

Cranbrook, Canada
Level Contributor
4 reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed November 3, 2014

DONT EVER order the Nachos at BP. when we got them they where so small . we complained to the waitress and she said that they are weighed and portion to order. there was barley and cheese or condiments. we used to go to BP just to have nachos and beer. NEVER AGAIN!

Was this review helpful? Yes 1
Jackie G, General Manager at Boston Pizza, responded to this review

I am so sorry your visit was ruined by the nachos you received. I would love to discuss this with you further, if your willing please email me at galvinj@bostonpizza.com More 

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Restaurant Details

Location and Contact Information

  • Address: Cranbrook 510 - 1500 Cranbrook Street, Cranbrook, British Columbia V1C 3S8, Canada
  • Location: Canada  >  British Columbia  >  Kootenay Rockies  >  Cranbrook
  • Phone Number: (250)426 4242

Price and Cuisine

  • Cuisine: Pizza
Open Hours
Sunday
11:00 am - 12:00 am
Monday
11:00 am - 12:00 am
Tuesday
11:00 am - 12:00 am
Wednesday
11:00 am - 12:00 am
Thursday
11:00 am - 12:00 am
Friday
11:00 am - 1:00 am
Saturday
11:00 am - 1:00 am

Questions & Answers

Questions? Get answers from Boston Pizza staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?