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Boston Pizza

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Boston Pizza
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Cranbrook 510 - 1500 Cranbrook Street, Cranbrook, British Columbia V1C 3S8, Canada
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Cranbrook 510 - 1500 Cranbrook Street, Cranbrook, British Columbia V1C 3S8, Canada
(250)426 4242
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Dining options: Late Night
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TripAdvisor Reviewer Highlights

Read all 27 reviews
Most recent review
Slow service
2 of 5 starsReviewed November 21, 2014
,
Redrooster52
,
Qualicum Beach

Slow service seems to be the normal at this location. Sorry you can't sit there, was a good start. Moved to bar area with 2 working behind bar yet still had to catch attention to get drink... read more

Rating summary
  • Food
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Atmosphere
    3.5 of 5 stars
Visitor rating
  • 8
    Excellent
  • 7
    Very good
  • 2
    Average
  • 3
    Poor
  • 7
    Terrible
Good for:
  • Late Night
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27 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • German first
  • Any
English first
Qualicum Beach
Senior Contributor
21 reviews 21 reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed November 21, 2014 NEW

Slow service seems to be the normal at this location. Sorry you can't sit there, was a good start. Moved to bar area with 2 working behind bar yet still had to catch attention to get drink order. Helped myself to menu, placed order when she had time. Food came almost instantly, that was the good part but it was... More

Was this review helpful? Yes
Cranbrook, Canada
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed November 3, 2014

DONT EVER order the Nachos at BP. when we got them they where so small . we complained to the waitress and she said that they are weighed and portion to order. there was barley and cheese or condiments. we used to go to BP just to have nachos and beer. NEVER AGAIN!

Was this review helpful? Yes 1
Jackie G, General Manager at Boston Pizza, responded to this review

I am so sorry your visit was ruined by the nachos you received. I would love to discuss this with you further, if your willing please email me at galvinj@bostonpizza.com More

Calgary, Canada
Contributor
19 reviews 19 reviews
12 restaurant reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed October 30, 2014

Staff are efficient, friendly and hospitable (and our waitress was only in her 1st week). Food was great!

Was this review helpful? Yes
Jackie G, General Manager at Boston Pizza, responded to this review

We are so glad you enjoyed your visit. Thank you for the great review, I have shared your comments with our staff . More

100 Mile House, Canada
Contributor
14 reviews 14 reviews
7 restaurant reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed September 3, 2014

Great variety on menu, even for kids. Prices are average. Always very busy. The staff are great and service is good.

Was this review helpful? Yes
Jackie G, General Manager at Boston Pizza, responded to this review

We are so glad you enjoyed your visit to Boston Pizza Cranbrook. Thank you so much for the GREAT review. We hope to see you again soon. Let a manager know next time your in so we can thank you in person. More

Preston, England
Senior Contributor
37 reviews 37 reviews
14 restaurant reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed August 10, 2014

Had a lovely steak here waitress was lovely and really helpful, food and service very good for a chain

Was this review helpful? Yes
Jackie G, General Manager at Boston Pizza, responded to this review

We are so glad you enjoyed your visit. Thanks for the kind words, I will let our staff know. More

Calgary, Canada
Top Contributor
79 reviews 79 reviews
51 restaurant reviews
34 helpful votes 34 helpful votes
1 of 5 stars Reviewed August 8, 2014

I've never been in a worse restaurant. Bps is usually a dependable meal. We ordered 2 kids meals and had to send them back twice because the buns were so hard the 4 year olds couldn't bite them. The burgers were so over cooked I could never make my kid eat that. Mcdonalds makes a better burger. Service was terrible.... More

Was this review helpful? Yes
Jackie G, General Manager at Boston Pizza, responded to this review

We are so sorry your experience at Boston Pizza was not what it should have been. We appreciate your feedback. I would like to discuss this matter further if your willing, please email me at galvinj@bostonpizza.com More

Chicago, Illinois
Senior Contributor
38 reviews 38 reviews
13 restaurant reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed August 18, 2013

It has been a long time since I visited a Boston Pizza, so I can't compare this location to others. The food was decent, everyone in my party of five appeared to enjoy their meal. I had pasta with marinara sauce. It certainly wasn't the best that I have ever had, but it was good enough that I cleaned it... More

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Unity, Canada
Senior Contributor
34 reviews 34 reviews
21 restaurant reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed August 4, 2013

Predictable menu. Family friendly. Food prepared correctly. Service slow, but it is a long weekend. Strawberry Pecan Salad very fresh, large portion, nice combination.

Was this review helpful? Yes
Senior Contributor
40 reviews 40 reviews
23 restaurant reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed August 1, 2013 via mobile

Clearly one would expect a franchise to maintain some type of food service quality. Especially in a restaurant which the pizza is so overpriced. The pizza we had was overcooked and at the end of the meal I mentioned it to the Waitress and she even said she knew that. I am still not sure why she just didn't take... More

Was this review helpful? Yes
Jackie G, General Manager at Boston Pizza, responded to this review

Thank you for your feedback. I would love to discuss this matter further with you. Please contact me by phone: (250) 426-4242 or email: galvinj@bostonpizza.com More

Saint Ignatius, Montana
Senior Contributor
28 reviews 28 reviews
10 restaurant reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed May 4, 2013

I enjoyed the service and the NHL atmosphere. The food was good and a decent price, staff was courteous.

Was this review helpful? Yes
Jackie G, Manager at Boston Pizza, responded to this review

We are so glad you enjoyed your visit. What team are you cheering for the finals? Don't worry we are still showing Hockey even though the Canucks are out. Hope to see you again real soon! More

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Additional Information about Boston Pizza

Address: Cranbrook 510 - 1500 Cranbrook Street, Cranbrook, British Columbia V1C 3S8, Canada
Phone Number: (250)426 4242
Location: Canada  >  British Columbia  >  Kootenay Rockies  >  Cranbrook
Cuisine: Pizza

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