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Boston Pizza

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Cranbrook 510 - 1500 Cranbrook Street, Cranbrook, British Columbia V1C 3S8, Canada
(250)426 4242
Website
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Today
11:00 am - 12:00 am
Open now
See all hours
Hours:
Sun - Thu 11:00 am - 12:00 am
Fri - Sat 11:00 am - 1:00 am
Dining options: Dinner, Late Night, Takeout, Waitstaff

TripAdvisor Reviewer Highlights

Read all 39 reviews
Visitor rating
  • 9
    Excellent
  • 12
    Very good
  • 4
    Average
  • 5
    Poor
  • 9
    Terrible
Rating summary
  • Food
    3 of 5 stars
    Service
    3 of 5 stars
  • Value
    3 of 5 stars
    Atmosphere
    3.5 of 5 stars
Usually quite satisfying; not this time.

Staff seemed inexperienced, food was mediocre. UFC night in the lounge so that may have contributed, not sure.

3 of 5 starsReviewed January 3, 2016
Saint_Johnny
,
Great White North
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39 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
Castlegar, Canada
Level Contributor
14 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We ordered from BP on the weekend, when we placed the order they told us it would be about N hour because it was busy. After about an hour BP called and said because of the weather it was snowing and road conditions the delivery guy was running late, we said that's fine and understood the issues with the weather... More 

Helpful?
Thank SoupBC
Invermere, Canada
Level Contributor
61 reviews
49 restaurant reviews
common_n_restaurant_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Met my niece and grand niece and were seated by very pleasant staff. The restaurant was clean and and had a pleasing atmosphere. My grand-niece (7) was given paper and crayons and the wait staff talked to her. I had a prime rib burger and fries. It came without overdue delay, warm and tasty. We were well looked after and... More 

Helpful?
Thank Tom M
Great White North
Level Contributor
25 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed January 3, 2016

Staff seemed inexperienced, food was mediocre. UFC night in the lounge so that may have contributed, not sure.

Helpful?
Thank Saint_Johnny
Regina
Level Contributor
21 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
1 of 5 stars Reviewed September 4, 2015 via mobile

We bought a medium Tuscan pizza to go. The pizza topping was very thin and it seemed like the artichokes were not even there or almost invisible. The ingredients was also very salty. The medium at $26.95 did not feed 2 people as there was very little toppings. Secondly, there was a very wide dough border around the outside.

Helpful?
Thank Ivan Z
Calgary, Canada
Level Contributor
24 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed August 7, 2015 via mobile

So much for take out food!!Think twice before forking out $$$??Spent $100 dollars-plus a tip-too much for a very average meals!!Portions are cut right in half when you take the meal to go!!!Besides the staff- not knowing what sauce should go with what appetizer/meal??In addition getting litterly ripped off a entire entre & still paying for it???Who puts only 2... More 

Helpful?
Thank kanuck2015
Spokane, Washington
Level Contributor
4 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 25, 2015

if you like dried ribs, salt and pepper, get them. you wont be disappointed. cant get them in Spokane, at least not good ones. eat till your hearts content.

Helpful?
Thank murray c
Cranbrook, Canada
2 reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed July 8, 2015

Seated in dining area, male server brought drinks. Had to almost trip him to take our orders. 40 minutes later kids and one adult got cold food. Server (we think) forgot to place order for the other 2 adults, and I was informed kitchen was out of the pasta that come with the seafood platter, so, I requested another pasta.... More 

Helpful?
Thank Bea B
Vernon, Canada
Level Contributor
220 reviews
122 restaurant reviews
common_n_restaurant_reviews_1bd8 80 helpful votes
4 of 5 stars Reviewed June 26, 2015 via mobile

Group of 8 for grad. Awesome service and great food. Drinks and meals pricey but really enjoyed the meals! Nice atmosphere. And easy parking.

Helpful?
Thank jimimy
Calgary, Canada
Level Contributor
9 reviews
6 restaurant reviews
2 of 5 stars Reviewed April 15, 2015

Went on a Tues. night, around 6:00PM. Restaurant was not too busy, and the server was prompt to serve us our drinks and take our order, however we then waited about 40 min for our food to arrive. When it arrived the steak was over done and the meat in the Brute was very crisp and appeared to be over... More 

Helpful?
Thank Jim B
Jackie G, General Manager at Boston Pizza, responded to this review

I am so sorry that your experience in our restaurant was as you described. We strive to make every experience a perfect one. We clearly fell short in your visit. I would love to discuss this further with you. If you are willing please email me at galvinj@bostonpizza.com More 

Cranbrook, British Columbia, Canada
Level Contributor
17 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed April 5, 2015

We thought we would try something different as we hadn't been to the local Boston Pizza. The seafood pasta looked appetizing when it arrived at the table but it was not flavourful at all.

Helpful?
Thank Leslia827
Jackie G, General Manager at Boston Pizza, responded to this review

Thank you for coming and giving us a try. So sorry your Pasta wasn't to your liking. We make all our pastas to specific Boston Pizza standard. We do have many other pastas (some that even have some seafood in them) that pack a huge flavor punch. Let us know next time you are in and your server will be... More 

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Restaurant Details

Location and Contact Information

  • Address: Cranbrook 510 - 1500 Cranbrook Street, Cranbrook, British Columbia V1C 3S8, Canada
  • Location: Canada  >  British Columbia  >  Kootenay Rockies  >  Cranbrook
  • Phone Number: (250)426 4242

Price and Cuisine

  • Cuisine: Pizza
Open Hours
Sunday
11:00 am - 12:00 am
Monday
11:00 am - 12:00 am
Tuesday
11:00 am - 12:00 am
Wednesday
11:00 am - 12:00 am
Thursday
11:00 am - 12:00 am
Friday
11:00 am - 1:00 am
Saturday
11:00 am - 1:00 am

Questions & Answers

Questions? Get answers from Boston Pizza staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?