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Boston Pizza

Cranbrook 510 - 1500 Cranbrook Street, Cranbrook, British Columbia V1C 3S8, Canada
(250)426 4242
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Ranked #41 of 83 Restaurants in Cranbrook
Cuisines: Pizza
Dining options: Late Night
Most recent review
- Sep 3, 2014
Restaurant details
Dining options: Late Night
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24 reviews from our community

Visitor rating
    7
    7
    2
    2
    6
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • German first
  • Any
English first
100 Mile House, Canada
Contributor
14 reviews 14 reviews
7 restaurant reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed September 3, 2014

Great variety on menu, even for kids. Prices are average. Always very busy. The staff are great and service is good.

Was this review helpful? Yes
Jackie G, General Manager at Boston Pizza, responded to this review

We are so glad you enjoyed your visit to Boston Pizza Cranbrook. Thank you so much for the GREAT review. We hope to see you again soon. Let a manager know next time your in so we can thank you in person. More

Preston, England
Senior Contributor
35 reviews 35 reviews
13 restaurant reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed August 10, 2014

Had a lovely steak here waitress was lovely and really helpful, food and service very good for a chain

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Jackie G, General Manager at Boston Pizza, responded to this review

We are so glad you enjoyed your visit. Thanks for the kind words, I will let our staff know. More

Calgary, Canada
Top Contributor
73 reviews 73 reviews
45 restaurant reviews
29 helpful votes 29 helpful votes
1 of 5 stars Reviewed August 8, 2014

I've never been in a worse restaurant. Bps is usually a dependable meal. We ordered 2 kids meals and had to send them back twice because the buns were so hard the 4 year olds couldn't bite them. The burgers were so over cooked I could never make my kid eat that. Mcdonalds makes a better burger. Service was terrible.... More

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Jackie G, General Manager at Boston Pizza, responded to this review

We are so sorry your experience at Boston Pizza was not what it should have been. We appreciate your feedback. I would like to discuss this matter further if your willing, please email me at galvinj@bostonpizza.com More

Chicago, Illinois
Senior Contributor
38 reviews 38 reviews
13 restaurant reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed August 18, 2013

It has been a long time since I visited a Boston Pizza, so I can't compare this location to others. The food was decent, everyone in my party of five appeared to enjoy their meal. I had pasta with marinara sauce. It certainly wasn't the best that I have ever had, but it was good enough that I cleaned it... More

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Unity, Canada
Senior Contributor
34 reviews 34 reviews
21 restaurant reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed August 4, 2013

Predictable menu. Family friendly. Food prepared correctly. Service slow, but it is a long weekend. Strawberry Pecan Salad very fresh, large portion, nice combination.

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Senior Contributor
39 reviews 39 reviews
22 restaurant reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed August 1, 2013 via mobile

Clearly one would expect a franchise to maintain some type of food service quality. Especially in a restaurant which the pizza is so overpriced. The pizza we had was overcooked and at the end of the meal I mentioned it to the Waitress and she even said she knew that. I am still not sure why she just didn't take... More

Was this review helpful? Yes
Jackie G, General Manager at Boston Pizza, responded to this review

Thank you for your feedback. I would love to discuss this matter further with you. Please contact me by phone: (250) 426-4242 or email: galvinj@bostonpizza.com More

Saint Ignatius, Montana
Senior Contributor
28 reviews 28 reviews
10 restaurant reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed May 4, 2013

I enjoyed the service and the NHL atmosphere. The food was good and a decent price, staff was courteous.

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Jackie G, Manager at Boston Pizza, responded to this review

We are so glad you enjoyed your visit. What team are you cheering for the finals? Don't worry we are still showing Hockey even though the Canucks are out. Hope to see you again real soon! More

Cranbrook, Canada
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 21, 2013

We frequent the Boston Pizza Cranbrook location and always enjoy our experience. We have young children and always feel like we are all welcome when we go to BP. The kids love the kids meal options and hubby and I like the appies, dinners and atmosphere. We will continue to make BP our choice for family nights out.

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Kalispell, Montana
Top Contributor
54 reviews 54 reviews
53 restaurant reviews
23 helpful votes 23 helpful votes
1 of 5 stars Reviewed October 31, 2012

I don't know where to start with this review. The whole experience was bad. Bad food, bad service, & overpriced. I had an individual pizza and my wife had fettucine. Pizza toppings were so scarce that I couldn't hardly tell what I had ordered. My wife said the fettucine was so so. It took 15 minutes to get the attention... More

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Cranbrook
Top Contributor
55 reviews 55 reviews
35 restaurant reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed September 27, 2012

We were greeted as we walked in the door by a very friendly hostess. The waitress was great, the food portions were very large and tasty. The ambiance is the best in Cranbrook. The prices were quite good as well. We will definitely go back. Very impressive!

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