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All 431 Kitchener Restaurants

Swiss Chalet

525 Highland W. St., Kitchener, Ontario, Canada
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Ranked #169 of 431 Restaurants in Kitchener
Cuisines: Diner, Canadian, Family Fare
Good for: Families with children, Outdoor seating
Dining options: Takeout, Delivery
Restaurant details
Good for: Families with children, Outdoor seating
Dining options: Takeout, Delivery
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27 reviews from our community

Visitor rating
    4
    9
    9
    3
    2
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Southampton, Canada
Contributor
12 reviews 12 reviews
9 restaurant reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed September 5, 2014

I recently phoned in an order to the Highland W. location. I was told it would be quicker if I came in to pick it up and that my order would be ready at 5:55 PM. When I arrived, I paid for my order and was told it would just be a few minutes. Finally, at 6:30, I approached the... More

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Kitchener, ON
Contributor
13 reviews 13 reviews
3 restaurant reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed May 29, 2013

If I'm in need of "fast food" I like Swiss Chalet because yo can make some healthy choices. This night was not one of those. Our service was slow. We got our appetizers about 25 minutes after ordering. They were dropped off at our table by a second server and she scooted away before we could request drink refills. That... More

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Waterloo, Ontario, Canada
Senior Contributor
27 reviews 27 reviews
11 restaurant reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed May 24, 2013

Decent tasting food, excellent price. I was happy there was no lineup when we went - most of the time we drive by the one on Weber in Waterloo, it's packed and we can't wait around that long for a table with our kids.

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Ontario
Senior Contributor
24 reviews 24 reviews
18 restaurant reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed May 21, 2013

All Swiss Chalet seem the same, nothing sets them apart.... service is good nothing to write about, and the food is good again nothing to write about.

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Kitchener, Ont Canada
Top Contributor
63 reviews 63 reviews
28 restaurant reviews
110 helpful votes 110 helpful votes
1 of 5 stars Reviewed May 10, 2013

I don't understand why the staff in any restaurant are allowed to wear their long hair down. I totally disagree with this and of course the french fries are always cold when I eat there. I only go because my 80 yr old mother loves it there.

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ontario
Senior Reviewer
8 reviews 8 reviews
6 restaurant reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed April 8, 2013

We came on a lunch hour, and while the food was fine, it took forever to come. I feel sorry for the wait staff, as it's probably mostly an overload issue, but I can't reliably go to a restaurant where I can't be sure I'll be able to get back to work on time.

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ontario
Senior Contributor
24 reviews 24 reviews
13 restaurant reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed March 12, 2013

Food is good. I think Waterloo location is better for service. But the food all tastes the same. Worth it to go though.

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Waterloo, Canada
Senior Reviewer
9 reviews 9 reviews
6 restaurant reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 25, 2013

Food is consistenly good, the "Wait" staff are friendly and service is generally very good. WE like the new items on the menu - the loaded Potato soup is awesome.

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Kitchener, Canada
Senior Reviewer
10 reviews 10 reviews
10 restaurant reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 23, 2013

This restaurant is so)) great love their dark Chicken meals look forward in going when we can.. eat out here!!!

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Brampton, Canada
Top Contributor
58 reviews 58 reviews
37 restaurant reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed December 30, 2012

Well because I am now a vegetarian, it was a little difficult for me to have a wind selection. So, I settled for my baked potato, caesar salad w/o bacon bits and my bun along with mozzarella sticks as appetizer. My friend enjoyed her roasted chicken, fries, etc. Of course, I had a bloody caesar with my meal and it... More

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