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East Side Mario's

446 Highland Road West, Kitchener, Ontario, Canada
(519) 749-0231
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Ranked #197 of 427 restaurants in Kitchener
Cuisines: Italian, International
Good for: Outdoor seating
Most recent review
- Jun 2, 2013
Restaurant details
Good for: Outdoor seating
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14 reviews from our community

50% Recommend
    1
    6
    2
    4
    1
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Kitchener, Canada
1 review
4 of 5 stars Reviewed June 2, 2013

food was excellent it came within a short time. it was hot and very tasty I will go back again. I had my grandkids with me and they were treated like royalty.

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Waterloo, Ontario, Canada
Senior Contributor
26 reviews 26 reviews
11 restaurant reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed May 24, 2013

Usually we go here just when grandparents are coming up to treat us to dinner. But kids eat free except on weekends, so that makes the overall bill not too high at all. Lots of variety with popular Italian/Canadian foods. A bit too greasy and salty, but does taste very good.

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Waterloo, Ontario, CA
Top Contributor
56 reviews 56 reviews
35 restaurant reviews
39 helpful votes 39 helpful votes
2 of 5 stars Reviewed May 2, 2013

Dirty cutlery, very very noisy, seemed like a CD playing to make it sound busy, Parking lot is a zoo, park on the street if available. Servers were training each other, but the trainer had no brains either.

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Kitchener, Canada
Senior Contributor
24 reviews 24 reviews
17 restaurant reviews
26 helpful votes 26 helpful votes
2 of 5 stars Reviewed April 8, 2013

Waterloo location is perhaps the biggest, but hopefully for their chain NOT the best. If so their are morybound. Food is bland and the service is poor. When I go out I prefer to go where the food is better than what I can prepare and serve myself.

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Kitchener, Canada
Top Contributor
132 reviews 132 reviews
84 restaurant reviews
185 helpful votes 185 helpful votes
2 of 5 stars Reviewed March 13, 2013

I don't know what happened to my last TA review of this restaurant. I used to take the family here over the last 7 years, but it went steadily downhill like all the ESM's after 2006 when the chain tried standardizing/simplifying their menu items. We stopped going to ESM's about 3 years ago. This location actually closed, then reopened under... More

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ontario
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed January 4, 2013

Used to eat here when they first opened years ago and it was ok. The quality, service, atmosphere has steadily gone downhill. The cost is too high for the quality, either make better food or lower the cost for the current menu.

Was this review helpful? Yes 1
Brampton, Canada
Senior Contributor
46 reviews 46 reviews
29 restaurant reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed December 30, 2012

I enjoyed their pasta, caesar salad and of course their fireside baked pizza of my choice. Their staff is friendly and very attentive.

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Kitchener, Canada
Senior Contributor
31 reviews 31 reviews
23 restaurant reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed December 10, 2012

I like the food, it taste good. Not the best taste ever but it is good and compared to other Italian restaurants reasonable prices. I like the Italian wedding soup, the bread and butter they serve and they green and Cesar salad.

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Kitchener, Canada
Contributor
14 reviews 14 reviews
13 restaurant reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed November 30, 2012

when will they close down this chain? I have gone several times only due to attending a function for someone else otherwise I would NEVER eat here of my own accord. The wait staff (waterloo King St) aren't very good either.

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Kitchener, Canada
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 29, 2012

The food is great, the service is efficient, the waiters are friendly. You can't go wrong with this restaurant.

Was this review helpful? Yes 1

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