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All 431 Kitchener Restaurants

Charcoal Steak House

2980 King St. E, Kitchener, Ontario N2A 1A9, Canada
+1 519-893-6570
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Ranked #4 of 431 Restaurants in Kitchener
Certificate of Excellence 2014
Price range: $31 - $50
Hours:
Sun 10:00 am - 2:00 pm
Sun - Thu 4:30 pm - 10:00 pm
Mon - Fri 11:30 am - 2:00 pm
Fri - Sat 4:30 pm - 11:00 pm
Cuisines: Steakhouse
More restaurant details
Restaurant details
Good for: Romance, Large groups, Doing business, Special occasions, Entertaining clients
Dining options: Breakfast/Brunch, Dinner, Reservations, Late Night, Dessert
Dining style: Casual Elegant
Cross street: Fairway Road North
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273 reviews from our community

Visitor rating
    161
    67
    35
    5
    5
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • French first
  • German first
  • Japanese first
  • Any
English first
Guelph, Canada
Top Contributor
67 reviews 67 reviews
44 restaurant reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed October 14, 2014

Visited the Charcoal Steak House on 2 recent occasions and wasn't disappointed. The steak was great and cooked to my liking. The 2nd time, I had the salmon which was also cooked to perfection. All in all, a great place but a trifle pricey.

Was this review helpful? Yes
CSH2980, General Manager at Charcoal Steak House, responded to this review

Hello, We appreciate the feedback, and I have passed along your comments about the salmon and steak to our culinary team. We attempt to choose great ingredients, and spend a lot of time and effort in preparing them. We hope to provide value to our guests in doing so. Cheers, Neil Robinson General Manager The Charcoal Complex More

Toronto, Canada
Top Contributor
76 reviews 76 reviews
37 restaurant reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed October 9, 2014

We love coming to dine here. Everything is done well. The bread service is delicious with delicious tiny loaves. My husband ordered the back rib and pigtail combo. As in the past, it was delicious with a perfect BBQ sauce and perfect fries. I had the grilled steak special with beer braised red cabbage which melted in my mouth. Simply... More

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CSH2980, General Manager at Charcoal Steak House, responded to this review

Hello talktomona, When it comes to our ingredients we are proud to feature some of the best offerings from right here in Ontario. The ribeye that you had as the feature was from Beretta Farms in King City, and the beer we used to braise the cabbage is from Creemore. We have had the same recipe for the BBQ sauce... More

Jensen Beach, Florida
Reviewer
3 reviews 3 reviews
3 restaurant reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed October 7, 2014

Good steaks. Atmosphere is nice. Menu is not imaginative. This is a staple for our area. Don't go for anything but the steak.

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CSH2980, General Manager at Charcoal Steak House, responded to this review

Hi randy w, Thanks for taking the time to leave your feedback. We are glad to hear that you enjoy the steaks that we have here. When it comes to our menu, we constantly strive to provide a diverse selection to our guests. We are proud of our Oceanwise seafood program, in which we attempt to purchase as much sustainable... More

Kitchener, Canada
Contributor
14 reviews 14 reviews
3 restaurant reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed October 1, 2014

The Charcoal has been around more than 40 years. Born and raised here, this restaurant was always our go to for special occasions. For Kitchener it is an upper scale restaurant that makes you feel invited, warm, relaxed and ready to spend an evening or lunch with your companions.

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CSH2980, General Manager at Charcoal Steak House, responded to this review

Hello Samantha_Ball, In fact, the Wideman family originally purchased "The Charcoal Pit" in 1956, so we are getting very close to our 60th Anniversary in the community. We are glad to hear that we are your "go to" restaurant of choice to impress. We can't wait to see you again. Cheers, Neil Robinson General Manager The Charcoal Complex More

Canada
Top Contributor
162 reviews 162 reviews
74 restaurant reviews
103 helpful votes 103 helpful votes
5 of 5 stars Reviewed October 1, 2014

Prime rib and oscar tenderloin were our choices accompanied by a shared salad and a glass of NZ wine. $110 tip included. It was a fair price for a small city. Not a jeans and torn t-shirt place. Clientele tended to be older. Our meal as Perfectly done for our palate both in presentation and cooking. The surroundings were what... More

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CSH2980, General Manager at Charcoal Steak House, responded to this review

Hello im44, We want to be a professional restaurant, and I'm glad to hear that we came across that way to you. Having a professional team around me makes my job much easier! As for the chairs, we are in total agreement. We have had them for around 18 months, and they are wearing much too quickly. Plans have been... More

Waterloo, Canada
Senior Reviewer
9 reviews 9 reviews
6 restaurant reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 30, 2014

I love going to Charcoal Steak house, the food is amazing and the service is always impeccable. I love the appetizers and my steak is always cooked the way I want it. We usually go to Charcoal if we are looking for that 'special' meal - they never disappoint!

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CSH2980, General Manager at Charcoal Steak House, responded to this review

Special meals are something that we hope to be great at here at The Charcoal Steak House. I am so glad to hear that we hit our marks for you each and every time. We look forward to taking great care of you again upon your next visit. Cheers, Neil Robinson General Manager The Charcoal Complex More

geulph
1 review
5 of 5 stars Reviewed September 30, 2014

We recently visited the charcoal steakhouse for the first time for our anniversary, and now we cant wait to go back. The staff are very friendly, service was great, and the food was top notch. My wife had the salmon and she said it was the best she ever had. I had the steak which was cooked to perfection. We... More

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CSH2980, General Manager at Charcoal Steak House, responded to this review

It's awesome that we made such a great impression on you that we have become your favourite restaurant. I'll pass along the message to our chef that you enjoyed the Goat's Cheese so much. With the new bridge across the Grand River, it is quite easy for our fans from Guelph to get here. It makes it even more "worth... More

St Clements
Contributor
12 reviews 12 reviews
7 restaurant reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 29, 2014

I recently visited with 2 visitors from Scotland. I have not been to Charcoal for at least 3-4 years. The staff as I remember, very friendly and educated on the Menu. Our meals were all good. Appetizers were better than the Main I found. Steak was small and a little over cooked. But atmosphere, wine, friends made up for it.... More

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CSH2980, General Manager at Charcoal Steak House, responded to this review

I'm happy to hear that you decided to bring two of your visitors to impress them with our restaurant. It really is the food, the company, the service and the atmosphere that make up a great dining experience, and it makes us proud when we are able to be a part of that. Cheers, Neil Robinson General Manager The Charcoal... More

Kitchener, Canada
Senior Reviewer
7 reviews 7 reviews
5 restaurant reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 29, 2014

Love going to the Charcoal steak house for our anniversary it's our treat out. Service has always been great and the staff friendly. Been going here for the past 12 years on and off.

Was this review helpful? Yes
CSH2980, General Manager at Charcoal Steak House, responded to this review

Hi, We love that you love going to the Charcoal Steak House! I'm glad that we have been your destination of choice for your anniversary for the last 12 years. Here's to keeping up that tradition for the next 12! Neil Robinson General Manager The Charcoal Complex More

Reviewer
3 reviews 3 reviews
3 restaurant reviews
3 of 5 stars Reviewed September 24, 2014

I am a steak lover!! But this place had me saying never again. I had steak of course I don'tknow what restaurants consider medium well but all ssteak lovers should understand this term My steak was well done. I asked for it to be remade and still made well done again. I didn't bother to complain because it was partners... More

Was this review helpful? Yes
CSH2980, General Manager at Charcoal Steak House, responded to this review

Hello Pammypam1980, I appreciate the feedback that you have provided to us, and I have passed it along to our culinary team. We take pride in the products that we have to offer, sourcing them from local farmers, and ensuring that they are cooked to perfection. Obviously we didn't accomplish that for you, and I apologize. When it comes to... More

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