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1070 Major Mackenzie Drive East, Richmond Hill, Ontario, Canada
905.780.8788
Website
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Today
11:30 am - 11:00 pm
Closed now
See all hours
Hours:
Sun - Thu 11:30 am - 10:00 pm
Fri - Sat 11:30 am - 11:00 pm
Dining options: Lunch, Reservations, Seating, Takeout, Waitstaff

TripAdvisor Reviewer Highlights

Read all 67 reviews
Visitor rating
  • 20
    Excellent
  • 30
    Very good
  • 11
    Average
  • 2
    Poor
  • 4
    Terrible
Rating summary
  • Food
    4 of 5 stars
    Service
    4 of 5 stars
  • Value
    4 of 5 stars
    Atmosphere
    4 of 5 stars
Great food!

Love the food and design of the place! They could provide better service, it took a long while for meals to arrive.

4 of 5 starsReviewed 1 week ago
shadysoap
,
Richmond Hill, Canada
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67 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
Toronto, Canada
Level Contributor
34 reviews
18 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Now don't get me wrong it was delicious, to me it tasted like something I got at a Thai fast food joint. I ordered chicken pad Thai my staple at any restaurant like this. We were a party of 10 but it still took very long to be served, even a drink. Not sure when I would return.

Helpful?
Thank Shaba84
Toronto, Canada
Level Contributor
9 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Food and ambiance very nice. Servers could benefit from some personality improvement, nothing rude but not very personable. Will go back as meal was delicious and price reasonable.

Helpful?
Thank zoey-jack
Toronto
Level Contributor
8 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

This place is very nice. The variety of the food will delight you. Excusite plates. Nice for either family or couple occasion. This is my favorite place for Thai food.

Helpful?
Thank SuperBProudCanadian
Richmond Hill, Canada
Level Contributor
22 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 1 week ago

Love the food and design of the place! They could provide better service, it took a long while for meals to arrive.

Helpful?
Thank shadysoap
Toronto, Canada
Level Contributor
36 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The first time I went with a group of friends at lunch and it took close to one hr for us to get served. However, one of my friends found a caterpillar in his meal. The manager (or owner) apologized and she gave him a replacement and he did not have to pay for his meal. However, by this time... More 

Helpful?
Thank Robert J
Toronto, Canada
Level Contributor
93 reviews
47 restaurant reviews
common_n_restaurant_reviews_1bd8 46 helpful votes
1 of 5 stars Reviewed 4 weeks ago via mobile

We were surprise how tight and narrow on each table seating. The two table seating hardly can put more than 3 dishes. The chair height and wide is not comfortable. I order the grill fish , green curry chicken , tom yam goong prawn , green bean Malaysian style , lemongrass drink , fresh coconut , spinach Thai black bean... More 

Helpful?
Thank ardena2015
Richmond Hill, Canada
Level Contributor
11 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed January 5, 2016

No complaints but found it just average. I had the pad Thai and it was just okay. Service was very good though.

Helpful?
Thank stephie2016
Australia
Level Contributor
9 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
1 of 5 stars Reviewed January 2, 2016 via mobile

I've been to Thailand several times and lived in Sydney, Australia where they have some of the best Thai food outside of Thailand and I think I know what certain dishes are supposed to taste like. This restaurant has beautiful decor but the food was disappointing and was quite bland. To top it off the service was quite bad.

Helpful?
Thank lovetofly380
Level Contributor
21 reviews
17 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed December 30, 2015

A great experience overall. Great ambience. Great service. Good food. I love their Mango sticky rice, but unfortunately they don't have it every time I order it.

Helpful?
Thank 842merih
Toronto, Canada
Level Contributor
43 reviews
23 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed November 28, 2015

a great experience on a whole! had the basil thai noodles, veg panang curry and spring rolls. everything was quite tasty. i'd definitely go back!

Helpful?
Thank lataw13

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Restaurant Details

Location and Contact Information

  • Address: 1070 Major Mackenzie Drive East, Richmond Hill, Ontario, Canada
  • Location: Canada  >  Ontario  >  Richmond Hill
  • Phone Number: 905.780.8788

Price and Cuisine

  • Cuisine: Asian, Thai

Restaurant Characteristics

  • Good for: Families with children
Open Hours
Sunday
11:30 am - 10:00 pm
Monday
11:30 am - 10:00 pm
Tuesday
11:30 am - 10:00 pm
Wednesday
11:30 am - 10:00 pm
Thursday
11:30 am - 10:00 pm
Friday
11:30 am - 11:00 pm
Saturday
11:30 am - 11:00 pm

Questions & Answers

Questions? Get answers from Thai Basil staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?