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Pho Ben Thanh Viet Thai Restaurant

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36 Northfield Dr E, Waterloo, Ontario N2L 6A1, Canada
(519) 880-9788
Website
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Today
11:00 am - 10:00 pm
Closed now
See all hours
Hours:
Sun - Thu 11:00 am - 10:00 pm
Fri - Sat 11:00 am - 11:00 pm

TripAdvisor Reviewer Highlights

Read all 60 reviews
Visitor rating
  • 19
    Excellent
  • 22
    Very good
  • 10
    Average
  • 4
    Poor
  • 5
    Terrible
Rating summary
  • Food
    4 of 5 stars
    Service
    2.5 of 5 stars
  • Value
    4 of 5 stars
    Atmosphere
    3 of 5 stars
BIg bowl of soup is 2 full meals!

You don't have to spend a great deal to enjoy a good meal here. The seating is comfortable and not too crowded, the decor is nice, service is good, and most importantly, the food is hot and delicious. However, parking is a challenge.

4 of 5 starsReviewed March 25, 2015
Caroline K
,
Waterloo, Canada
Good for:
  • Reservations
  • Delivery
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60 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • Any
English first
Waterloo, Canada
2 reviews
4 of 5 stars Reviewed March 25, 2015

You don't have to spend a great deal to enjoy a good meal here. The seating is comfortable and not too crowded, the decor is nice, service is good, and most importantly, the food is hot and delicious. However, parking is a challenge.

Was this review helpful? Yes
Senior Reviewer
8 reviews 8 reviews
8 restaurant reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 15, 2015

We love coming to this restaurant. Food and service are consistently good. I always stick to the back page if the menu, ordering a single serving of coconut lemongrass soup and sometimes an entrée of veggie Pad Thai. My partner enjoys getting the chicken yellow curry and the Tom Yum soup. We usually get the cheese won tons to split... More 

Was this review helpful? Yes
Toronto, Canada
Top Contributor
155 reviews 155 reviews
60 restaurant reviews
81 helpful votes 81 helpful votes
3 of 5 stars Reviewed October 14, 2014

I was not impressed with this place. Yes, it looks nice inside but that doesn't make up for quality of services. They don't take reservations and seem to arbitrarily seat people. Had to ask for drinks. While service is quick I was not impressed with the quality or quantity of food. While there is a huge selection and some photos... More 

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Waterloo, Canada
Contributor
14 reviews 14 reviews
10 restaurant reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed September 29, 2014

We went on a Friday night and it was very busy. Promising, we thought as it seemed popular. Too bad the food was not much to write about (vermicelli bowls) and the service was a bit weird. Not very likely I will dine here again.

Was this review helpful? Yes
Contributor
16 reviews 16 reviews
11 restaurant reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed September 1, 2014

I went to this restaurant on my visit to waterloo with my family it was about 4:00 pm not so much rush. We were provided seat promptly but the food that was provided was in chipped plates and bowls. We were not provided cutlery we had to ask for it. There were house flies in the restaurant. The food was... More 

Was this review helpful? Yes
Waterloo, Canada
Contributor
13 reviews 13 reviews
4 restaurant reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed August 5, 2014

excellent food, very quick and good service! 422C - Pad thai with Chicken... my favourite! Really good portions...

Was this review helpful? Yes
Waterloo, Canada
Reviewer
5 reviews 5 reviews
5 restaurant reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 23, 2014

Ben Thanh's offers one of the best restaurant experiences in the K-W. Either eating in or ordering for take out, the food is always well-prepared, well-served and tasteful. The fruit shakes (especially the mango and papaya ones) and bubble teas are the best. The menu is diverse with plenty of options to choose from even for the vegetarian crowd.

Was this review helpful? Yes
Waterloo, Canada
Contributor
16 reviews 16 reviews
15 restaurant reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed May 25, 2014

I frequent this place. Great atmostphere. Great food. Reasonable Value. Service is absolutely the worst I've ever had. For so many reasons. You ask for something like a fork for your girlfriend to eat her pad thai and you never get one. On one occasion I honestly sat with my hot bowl of soup infront of me for 16 minutes... More 

Was this review helpful? Yes 2
Elora, Canada
Senior Contributor
35 reviews 35 reviews
25 restaurant reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed April 9, 2014

I see people ordering the pad Thai, but in my experience that is one of the least authentic and tasty dishes here. Viet salad rolls, pho soup #105, chili salt fish or shrimp, green curry chicken, Singapore noodles, Viet Ice cappuccino and a few others are standard on our visits.

Was this review helpful? Yes 1
Kitchener, Canada
Reviewer
4 reviews 4 reviews
4 restaurant reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed March 8, 2014

Sometimes I question whether the management conducts meaningful interviews with potential employees or if they just hire a bunch of whorish Asian girls. Every time I go, there are way too many staff, most of them with their cleavage out. Half of them seem keen on chatting amongst themselves or screwing around. Every time I go, there are 4+ FOH... More 

Was this review helpful? Yes 1

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Restaurant Details

Location and Contact Information

  • Address: 36 Northfield Dr E, Waterloo, Ontario N2L 6A1, Canada
  • Location: Canada  >  Ontario  >  Region of Waterloo  >  Waterloo
  • Phone Number: (519) 880-9788

Price and Cuisine

  • Average Prices: USD 10 - 15
  • Cuisine: Vietnamese
Open Hours
Sunday
11:00 am - 10:00 pm
Monday
11:00 am - 10:00 pm
Tuesday
11:00 am - 10:00 pm
Wednesday
11:00 am - 10:00 pm
Thursday
11:00 am - 10:00 pm
Friday
11:00 am - 11:00 pm
Saturday
11:00 am - 11:00 pm

Questions & Answers

Questions? Get answers from Pho Ben Thanh Viet Thai Restaurant staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?