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202 High Road, Loughton, England
Website
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Dining options: Delivery, Late Night
Description: One of the most popular restaurants in the town.

TripAdvisor Reviewer Highlights

Read all 49 reviews
Visitor rating
  • 16
    Excellent
  • 12
    Very good
  • 8
    Average
  • 7
    Poor
  • 6
    Terrible
Rating summary
  • Food
    3.5 of 5 stars
    Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
    Atmosphere
    3.5 of 5 stars
Most recent review
No frills one price fits all

Buffett a eat all you can Production Line Chinese Food. Good if you want quantity rather than quality. The food isn't bad but it's not cheap if you prefer quality rather than quantity.

3 of 5 starsReviewed January 7, 2015
Paul O
,
Loughton, United Kingdom
Good for:
  • Delivery
  • Late Night
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49 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • Any
English first
London
Contributor
13 reviews 13 reviews
9 restaurant reviews
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed March 8, 2015 via mobile

Went here for a birthday. 4 adults and 1 child. At £21.50 a head this 'meal deal' is VERY expensive. We worked out from Wo-Fat the same meal would have cost us about £37 less. The dishes were tiny and spread out in a thin layer to cover the plate. The service was terrible and the food so SALTY!! This... More 

Was this review helpful? Yes 3
Loughton, United Kingdom
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed March 7, 2015

This restaurant has certainly gone downhill. The quality of the food was very average, the service poor and not worth the cost. Will not be frequenting this establishment again.

Was this review helpful? Yes 1
Senior Reviewer
8 reviews 8 reviews
6 restaurant reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed February 14, 2015

This used to be a brilliant take away but the service and standard of the food has dropped considerably. They hardly ever pick up and if it gets busy the service becomes ridiculously slow. The average price for a two person takeaway is not cheap and they need to really up their game. When I complained they offered a 10%... More 

Was this review helpful? Yes 2
Reviewer
4 reviews 4 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed February 14, 2015

Chongs was amazing. However, over the past few months it has gone so downhil! Ordered a £30 takeaway for 2 (not cheap) and it was shockingly bad! We spent over an hour trying to phone them but when they get busy they usually don't bother to pick up the phone. Will not be using Chongs again- wo fat here i... More 

Was this review helpful? Yes 2
Loughton, United Kingdom
Senior Contributor
46 reviews 46 reviews
37 restaurant reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed January 7, 2015

Buffett a eat all you can Production Line Chinese Food. Good if you want quantity rather than quality. The food isn't bad but it's not cheap if you prefer quality rather than quantity.

Was this review helpful? Yes 1
essex
Senior Contributor
32 reviews 32 reviews
3 restaurant reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed December 3, 2014

Over the years we have been to Chongs many times, and have always enjoyed the food. The staff are friendly and the service is good. However, it has become too expensive to go as a family as it was nearly £100 for 2 adults and 2 kids. You get a lot of food and it is lovely, but other places... More 

Was this review helpful? Yes 2
Loughton, United Kingdom
Contributor
12 reviews 12 reviews
12 restaurant reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed December 3, 2014

I was initially put off as the concept is all you can eat, however theft quality and service were surprisingly good. I took a large party there on my recent birthday and all agreed that this was an excellent choice.

Was this review helpful? Yes 1
London, United Kingdom
Senior Reviewer
7 reviews 7 reviews
5 restaurant reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed October 25, 2014

At short notice we decided to go to to Loughton with some friends so we went to Chongs for convenience. We were a party of 6 adults and 2 children The menu is one of them all you can eat for 21.50 for adults and 13 for children I negotiated with our waiter that the kids would eat for free... More 

Was this review helpful? Yes 7
Braintree
Senior Contributor
37 reviews 37 reviews
27 restaurant reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed October 13, 2014

It's never very busy here at lunch times so service is pretty quick. But the evenings and weekends I am told it does get very busy. Been here for lunch a few times now and the lunchtime special is only £5.50 for a noodle or rice dish plus a main such as Peking prawns or chicken curry etc, really very... More 

Was this review helpful? Yes 1
London, United Kingdom
1 review
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed October 11, 2014

A few months ago, I went to Chong's restaurant in loughton with my friends, the staff is impolite and rude. I ordered some meals such as chicken chow mein, I told one staff I do not want onion, however, the chef still put onion in the meal. I am so angry and I would like to complain about chef, the... More 

Was this review helpful? Yes 5

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Restaurant Details

Location and Contact Information

  • Address: 202 High Road, Loughton, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Essex  >  Loughton

Price and Cuisine

  • Cuisine: Chinese

Description

One of the most popular restaurants in the town.

Questions & Answers

Questions? Get answers from Chongs staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?