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Chapter Arms

Certificate of Excellence
Pub, Gastropub
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New Town Street | Chartham Hatch, Chartham, Canterbury CT4 7LT, England
01227 738340
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Dining options: Lunch, Dinner, Breakfast, Reservations
Description: Pub with excellent restaurant 1 mile from Chartham railway station

TripAdvisor Reviewer Highlights

Read all 98 reviews
Visitor rating
  • 47
    Excellent
  • 32
    Very good
  • 8
    Average
  • 9
    Poor
  • 2
    Terrible
Rating summary
  • Food
    4 of 5 stars
    Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
    Atmosphere
    4 of 5 stars
Great Sunday roast

Sitting in the terraced garden, overlooking the orchards at The Chapter Arms and eating thick slabs of meat, served with a variety of well cooked vegetables, is a perfect Kentish Sunday lunch experience.

4 of 5 starsReviewed June 16, 2015
Charlotte F
,
Faversham, England, United Kingdom
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98 Reviews from our TripAdvisor Community

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Date | Rating
  • English first
  • Any
English first
Canterbury, United Kingdom
Level Contributor
4 reviews
2 of 5 stars Reviewed June 24, 2015 via mobile

Lunch disappointing,had liver and bacon,had to call forensic in to find the bacon. That's it on the end of my fork

Was this review helpful? Yes
Level Contributor
15 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed June 23, 2015

Quite simply the best steak I have tasted in England, ever. Cooked blue to perfection. Succulent, juicy, and ever so moreish. The pub itself is famous for its spoofing, but all in all the decoration and layout is extremely well done. I couldn't ask for anything more. They also keep a very good cask of ale, which makes the whole... More 

Was this review helpful? Yes
Faversham, England, United Kingdom
Level Contributor
58 reviews
40 restaurant reviews
common_n_restaurant_reviews_1bd8 44 helpful votes
4 of 5 stars Reviewed June 16, 2015

Sitting in the terraced garden, overlooking the orchards at The Chapter Arms and eating thick slabs of meat, served with a variety of well cooked vegetables, is a perfect Kentish Sunday lunch experience.

Was this review helpful? Yes
Susan D, Owner at Chapter Arms, responded to this review

Yes. There's no better place to be when the sun's shining. We just wish that we got more time to enjoy the fabulous views ourselves! So pleased to hear that you enjoyed your Sunday lunch and hope to see you again very soon. More 

Cheltenham, United Kingdom
2 reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 4, 2015

Good food - good beer - nice surroundings - nice customers. Large car park easy to find although a bit of the beaten track. Eat inthe bar or in the main resteraunt - all lovely.

Was this review helpful? Yes 2
Level Contributor
7 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed May 26, 2015

Much improved since our last visit. Thank you. Looking forward to some long leisurely meals with friends this summer.

Was this review helpful? Yes 1
Susan D, Owner at Chapter Arms, responded to this review

We are pleased to hear that you enjoyed your last visit and also look forward to a long sunny summer with hopefully some Al fresco dining! More 

Welling, United Kingdom
Level Contributor
32 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 89 helpful votes
5 of 5 stars Reviewed May 25, 2015

We have just moved nearby and visited for a meal in our first week. The food is amazing ! I had lamb with mint and it was lovely, my husband had the ribeye steak and it was cooked perfectly. I have been in on a Sunday lunchtime and seen how busy the restaurant is for Sunday lunch( which looks lovely)... More 

Was this review helpful? Yes
Susan D, Owner at Chapter Arms, responded to this review

We are so pleased to hear that you enjoyed your meal with us and welcome you to the village. Thank you for your review. We look forward to seeing you again very soon. More 

Level Contributor
13 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed May 11, 2015

Lovely pub/restaurant, the food is very very nice and very high standard, wonderful home cooked Sunday roasts and a very reasonable prices. The atmosphere is welcoming, the staff friendly, nothing is too much trouble. All in all can thoroughly recommend this restaurant.

Was this review helpful? Yes
Susan D, Owner at Chapter Arms, responded to this review

Thank you for taking the time to review The Chapter. We are delighted to hear that you enjoyed your visit and hope that you will return soon. More 

2 reviews
4 of 5 stars Reviewed May 9, 2015

This is a picturesque pub serving good quality local food. The staff were extremely attentive and friendly. Will definitely return.

Was this review helpful? Yes
Susan D, Owner at Chapter Arms, responded to this review

Many thanks for submitting your review.. We are very pleased to hear that you enjoyed your meal with us and look forward to serving you again soon. More 

Canterbury, United Kingdom
Level Contributor
90 reviews
65 restaurant reviews
common_n_restaurant_reviews_1bd8 57 helpful votes
5 of 5 stars Reviewed May 8, 2015

Can I start by saying, I don't recognise the recent bad reviews as being the same place we visited at all. We live close by, but hadn't been here for quite a while, but that's a mistake we won't be making again. We'd nipped in for a drink a few days before, and received a very warm welcome, so when... More 

Was this review helpful? Yes 2
Susan D, Owner at Chapter Arms, responded to this review

Thank you so much for your review which restored our confidence in our staff who work so hard to give our diners an enjoyable experience. We are delighted to hear that you will be returning and look forward to your next visit. More 

London, United Kingdom
1 review
common_n_restaurant_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed May 4, 2015

My family and I went here on Sunday to celebrate my Mum's 70th birthday. We had been here 3 or 4 years previously and had had a really nice day with lovely food and service and so had decided to return. On our return on Sunday, the landlady Sue was lovely and so was our main waitress where nothing was... More 

Was this review helpful? Yes 1
Susan D, Owner at Chapter Arms, responded to this review

I am really upset that you felt the need to write this complaint on tripadvisor. I see that it is your first review. I acknowledged your complaint and thought that we had resolved the issue and wasn't sure what else could be done other than make the waitress apologise to you as I also did. I got the impression that... More 

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Additional Information about Chapter Arms

Address: New Town Street | Chartham Hatch, Chartham, Canterbury CT4 7LT, England
Phone Number: 01227 738340
Location: Europe  >  United Kingdom (UK)  >  England  >  Kent  >  Canterbury  >  Chartham
Cuisine: Pub, Gastropub

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Restaurant Details

Location and Contact Information

  • Address: New Town Street | Chartham Hatch, Chartham, Canterbury CT4 7LT, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Kent  >  Canterbury  >  Chartham
  • Phone Number: 01227 738340

Price and Cuisine

  • Cuisine: Pub, Gastropub

Description

Pub with excellent restaurant 1 mile from Chartham railway station

Questions & Answers

Questions? Get answers from Chapter Arms staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?