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New York Grill Bar

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Waltham Close | Radisson Blu Hotel, London Stansted Airport, Stansted Mountfitchet CM24 1PP, England
+44 1279 661012
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Dining options: Dinner, Reservations

TripAdvisor Reviewer Highlights

Read all 80 reviews
Visitor rating
  • 16
    Excellent
  • 27
    Very good
  • 17
    Average
  • 10
    Poor
  • 10
    Terrible
Rating summary
  • Food
    3 of 5 stars
    Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
    Atmosphere
    3 of 5 stars
Actually very good...

I had some pre conceived ideas about this place as I do about most hotel restaurants but it was booked for a business meeting for dinner. Pleasantly surprised by the quality. From the off we were very well looked after by a very attentive waitress. Starter of white onion soup was fabulous, bread... read more

4 of 5 starsReviewed March 28, 2015
Andrew S
,
Durham, United Kingdom
via mobile
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80 Reviews from our TripAdvisor Community

Date | Rating
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  • English first
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English first
Durham, United Kingdom
Top Contributor
180 reviews 180 reviews
100 restaurant reviews
97 helpful votes 97 helpful votes
4 of 5 stars Reviewed March 28, 2015 via mobile

I had some pre conceived ideas about this place as I do about most hotel restaurants but it was booked for a business meeting for dinner. Pleasantly surprised by the quality. From the off we were very well looked after by a very attentive waitress. Starter of white onion soup was fabulous, bread was refreshingly very fresh. My main of... More 

Was this review helpful? Yes 1
Katja W, Guest Relations Manager at New York Grill Bar, responded to this review

Dear Andrew S, We would like to thank you for taking the time and share a review regarding the New York Grill Bar restaurant here on Tripadvisor. It was a pleasure to read your appreciation of the service and quality of food. We are delighted to read that your dining experience exceeded your expectations. We hope you will visit us... More 

Bingley, United Kingdom
Senior Contributor
28 reviews 28 reviews
10 restaurant reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed March 18, 2015

Went in with around 8 business colleagues without a booking - after some discussion we were accepted. We all went for a 'special' fillet steak which was pretty much perfect. Service was a little patchy at times but overall the experience (apart from the price) was good for an airport hotel. Bear in mind this is a very small grill... More 

Was this review helpful? Yes
Katja W, Guest Relations Manager at New York Grill Bar, responded to this review

Dear Tim_Cattlin, Thank you for visiting our New York Grill Bar restaurant. I’m pleased to hear you enjoyed your meal. I appreciate your kind words about the quality of food and the service. We are delighted to know the restaurant exceeded your expectations. I hope you’ll visit us again soon. With warmest wishes, Nikoleta Nagyova Online Reputation & Social Media... More 

Rogers, Arkansas
Senior Reviewer
7 reviews 7 reviews
5 restaurant reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed March 15, 2015 via mobile

The restaurant was basically empty, I was asked if I had a reservation, I said no and the response was very rude, like I was putting them out. The food was average and ive had better for much cheaper. Over cooked duck, and a overall feeling i was not welcome. Overall I felt ripped off and certainly wouldn't recommend it.... More 

Was this review helpful? Yes 1
Katja W, Guest Relations Manager at New York Grill Bar, responded to this review

Dear Louise L, We appreciate you taking the time to share a review regarding New York Grill Bar here on Tripadvisor. It was with great disappointment that we came to know your dining experience did not meet your expectations. I have personally addressed your comments and concerns to the F&D Manager and Head Chef so they will discuss these issues... More 

Maybole, United Kingdom
Senior Contributor
45 reviews 45 reviews
30 restaurant reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed October 21, 2014

My expectations of busy airport hotel restaurants are pretty grounded and so it was a very pleasant surprise to find that, for a second time, we really enjoyed eating in NYGB. The restaurant wasn't crowded, rather it had a steady turnover of guests, enough to keep the staff busy but they still maintained an attentive service. Our order was taken... More 

Was this review helpful? Yes
Katja W, Guest Relations Manager at New York Grill Bar, responded to this review

Dear theHoolit, Thank you for sharing this lovely review. We are delighted to hear this was your second visit of the restaurant and that service as well as quality of the food was up to the highest standards. We are looking forward to your next visit. With warmest wishes, Katja Weissbacher Guest Relations Manager More 

Felixstowe, United Kingdom
Senior Contributor
44 reviews 44 reviews
25 restaurant reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed October 18, 2014

We ate early and had the undivided attention of two waiting staff. We ordered a bottle of Rosé which was actually very nice, but at £32.95 I would have expected it to be! The food was very very nice, between us we had BBQ Ribs and a Burger, the quality and standard was exceptional. When the staff found out we... More 

Was this review helpful? Yes
Katja W, Guest Relations Manager at New York Grill Bar, responded to this review

Dear Ian310, It’s nice to hear you had a lovely meal in the NYGB and service you’ve received was up to the Radisson Blu high standards including a little surprise at the end to celebrate your special occasion. We hope you’ll visit us again soon. With warmest wishes, Katja Weissbacher Guest Relations Manager More 

Sint Anthonis, The Netherlands
Top Contributor
95 reviews 95 reviews
46 restaurant reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed October 10, 2014

Good food but a bit pricey and not the fastest service. Only seem to serve bottled water rather than a carafe of tap water

Was this review helpful? Yes
Katja W, Guest Relations Manager at New York Grill Bar, responded to this review

Dear TheFrankens, Thank you for your review. We appreciate your feedback. We’re pleased to hear you’ve enjoyed your meal. We do want to clarify that we never decline tap water to the guests, but we do not serve it in a carafe only in a glass. With warmest wishes, Katja Weissbacher Guest Relations Manager More 

Tenterden, United Kingdom
Top Contributor
53 reviews 53 reviews
36 restaurant reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed October 9, 2014 via mobile

I write to express my disappointment with the New York Diner. a) 3 waiting staff however I had to go and get someone to take my order: the reason for this was that there was only one experienced member of waiting staff on. b) One waitress serving the bread didn't know what the breads were.......there were only two types! c)... More 

Was this review helpful? Yes
Katja W, Guest Relations Manager at New York Grill Bar, responded to this review

Dear john w, Please accept again our apologies for the unsatisfactory experience at the NYGB. We have addressed all of your concerns in the separate private email by our Executive Management. We do hope you’ll visit the restaurant again, on which occasion you won’t leave disappointed. With warmest wishes, Katja Weissbacher Guest Relations Manager More 

Bristol, United Kingdom
1 review
1 of 5 stars Reviewed October 5, 2014

We stay at Radisson Blu for the convenience of early flights have eaten at NYBG before and had good experience but this time was a disaster £32 for 4 burnt lamb chops and a few chips My husband fared better with his fish. I sent the meat back and left

Was this review helpful? Yes
Katja W, Guest Relations Manager at New York Grill Bar, responded to this review

Dear guiseppina49, We apologise for your last visit at the NYGB wasn’t up to your expectations and as enjoyable as usual. We do hope you’ll visit the restaurant again, on which occasion you won’t leave disappointed. With warmest wishes, Katja Weissbacher Guest Relations Manager More 

Surrey
Top Contributor
140 reviews 140 reviews
75 restaurant reviews
52 helpful votes 52 helpful votes
2 of 5 stars Reviewed October 4, 2014

Had to send the steak back. It was extremely poor for the price. Meal was replaced but it was still far from decent. Nice wine list. Shame for the start of our holiday as we were staying at the hotel for the park and fly. Hotel itself is very good.

Was this review helpful? Yes
Katja W, Guest Relations Manager at New York Grill Bar, responded to this review

Dear hbrWoking, We apologise for we failed to meet your expectations and didn’t offer you a satisfying experience in our New York Grill Bar restaurant. We are pleased to hear you’ve otherwise enjoyed jour stay at the hotel and liked our wine list. We do hope you’ll visit the restaurant again, on which occasion you won’t leave unsatisfied. With warmest... More 

Norwich, United Kingdom
Senior Reviewer
6 reviews 6 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed September 26, 2014

Ate in the grill. Good food well cooked. The portions were on the small side, but then that's better for me! The staff were really friendly and service prompt.

Was this review helpful? Yes
Katja W, Guest Relations Manager at New York Grill Bar, responded to this review

Dear Hannah A, Thank you for visiting our New York Grill Bar restaurant. I’m pleased to hear you enjoyed your meal. I appreciate your kind words about our team and the service they've provided. I hope you’ll visit us again soon. With warmest wishes, Katja Weissbacher Guest Relations Manager More 

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Restaurant Details

Location and Contact Information

  • Address: Waltham Close | Radisson Blu Hotel, London Stansted Airport, Stansted Mountfitchet CM24 1PP, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Essex  >  Stansted Mountfitchet
  • Phone Number: +44 1279 661012

Questions & Answers

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Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?