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New York Grill Bar

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Waltham Close | Radisson Blu Hotel, London Stansted Airport, Stansted Mountfitchet CM24 1PP, England
+44 1279 661012
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This restaurant is at Stansted Airport
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Dining options: Dinner, Reservations

TripAdvisor Reviewer Highlights

Read all 84 reviews
Visitor rating
  • 16
    Excellent
  • 30
    Very good
  • 17
    Average
  • 11
    Poor
  • 10
    Terrible
Rating summary
  • Food
    3 of 5 stars
    Service
    3.5 of 5 stars
  • Value
    2.5 of 5 stars
    Atmosphere
    3 of 5 stars
Excellent food

Decided to have a meal in here as no one was answering the room service phone - what a happy accident! I had the ribeye, medium rare with chips and a large mushroom. The steak was delicious and perfectly cooked and the chips were excellent - nice and crispy and salty. Had the cheese for... read more

4 of 5 starsReviewed July 13, 2015
Pips_10
,
London, United Kingdom
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84 Reviews from our TripAdvisor Community

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Date | Rating
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English first
London, United Kingdom
Level Contributor
53 reviews
33 restaurant reviews
common_n_restaurant_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed July 13, 2015

Decided to have a meal in here as no one was answering the room service phone - what a happy accident! I had the ribeye, medium rare with chips and a large mushroom. The steak was delicious and perfectly cooked and the chips were excellent - nice and crispy and salty. Had the cheese for desert which was a good... More 

Was this review helpful? Yes
Nikoleta N, Guest Relations Manager at New York Grill Bar, responded to this review

Dear Pips_10, Thank you very much for your review here on Tripadvisor following your previous dinner in the New York Grill Bar. We are delighted to see your dinner was enjoyable and that you've had a nice time. I passed your comments to the Head Chef. Thank you once again for your lovely words and we will be pleased to... More 

London, United Kingdom
Level Contributor
21 reviews
16 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
2 of 5 stars Reviewed June 6, 2015

We ate hear whilst staying at the Radisson hotel before an early flight. The menu is not very good at describing some selections; for example the goat's cheese salad turned out to be pieces of deep fried cheese in breadcrumbs with a few lettuce leaves, not much more than garnish. We both ordered the filet steak, medium rare, at £32... More 

Was this review helpful? Yes
Nikoleta N, Guest Relations Manager at New York Grill Bar, responded to this review

Dear Kig1, Please accept our apologies for this late response. We appreciate you taking the time to share your feedback on Tripadvisor. It was indeed with great disappointment that I had to read how unsatisfied you were with your dinner in the New York Grill Bar. I apologise for not performing up to the standards we stand for and not... More 

Royston, United Kingdom
Level Contributor
7 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed June 1, 2015

Ate here before an early flight from Stanstead. Being at an airport hotel, I wasn't expecting such great food delivered with top notch service from our waitress, Francesca. My partner had langoustine and prawns followed by rib-eye steak; I had smoked haddock rarebit and pan friend turbot with celeraic and buttered mash. All courses were beautifully cooked, well presented and... More 

Was this review helpful? Yes
Nikoleta N, Guest Relations Manager at New York Grill Bar, responded to this review

Dear Helen B, Thank you so much for your kind words and positive comments. Thank you also for your kind words about Francesca. She is indeed one of our superstars and we are very lucky to have her in our team. Please rest assured your feedback has been shared with her accordingly and she was very happy to hear such... More 

Durham, United Kingdom
Level Contributor
211 reviews
123 restaurant reviews
common_n_restaurant_reviews_1bd8 123 helpful votes
4 of 5 stars Reviewed March 28, 2015 via mobile

I had some pre conceived ideas about this place as I do about most hotel restaurants but it was booked for a business meeting for dinner. Pleasantly surprised by the quality. From the off we were very well looked after by a very attentive waitress. Starter of white onion soup was fabulous, bread was refreshingly very fresh. My main of... More 

Was this review helpful? Yes 1
Katja W, Guest Relations Manager at New York Grill Bar, responded to this review

Dear Andrew S, We would like to thank you for taking the time and share a review regarding the New York Grill Bar restaurant here on Tripadvisor. It was a pleasure to read your appreciation of the service and quality of food. We are delighted to read that your dining experience exceeded your expectations. We hope you will visit us... More 

Bingley, United Kingdom
Level Contributor
28 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed March 18, 2015

Went in with around 8 business colleagues without a booking - after some discussion we were accepted. We all went for a 'special' fillet steak which was pretty much perfect. Service was a little patchy at times but overall the experience (apart from the price) was good for an airport hotel. Bear in mind this is a very small grill... More 

Was this review helpful? Yes
Katja W, Guest Relations Manager at New York Grill Bar, responded to this review

Dear Tim_Cattlin, Thank you for visiting our New York Grill Bar restaurant. I’m pleased to hear you enjoyed your meal. I appreciate your kind words about the quality of food and the service. We are delighted to know the restaurant exceeded your expectations. I hope you’ll visit us again soon. With warmest wishes, Nikoleta Nagyova Online Reputation & Social Media... More 

Rogers, Arkansas
Level Contributor
7 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed March 15, 2015 via mobile

The restaurant was basically empty, I was asked if I had a reservation, I said no and the response was very rude, like I was putting them out. The food was average and ive had better for much cheaper. Over cooked duck, and a overall feeling i was not welcome. Overall I felt ripped off and certainly wouldn't recommend it.... More 

Was this review helpful? Yes 1
Katja W, Guest Relations Manager at New York Grill Bar, responded to this review

Dear Louise L, We appreciate you taking the time to share a review regarding New York Grill Bar here on Tripadvisor. It was with great disappointment that we came to know your dining experience did not meet your expectations. I have personally addressed your comments and concerns to the F&D Manager and Head Chef so they will discuss these issues... More 

South Ayrshire, United Kingdom
Level Contributor
45 reviews
30 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed October 21, 2014

My expectations of busy airport hotel restaurants are pretty grounded and so it was a very pleasant surprise to find that, for a second time, we really enjoyed eating in NYGB. The restaurant wasn't crowded, rather it had a steady turnover of guests, enough to keep the staff busy but they still maintained an attentive service. Our order was taken... More 

Was this review helpful? Yes
Katja W, Guest Relations Manager at New York Grill Bar, responded to this review

Dear theHoolit, Thank you for sharing this lovely review. We are delighted to hear this was your second visit of the restaurant and that service as well as quality of the food was up to the highest standards. We are looking forward to your next visit. With warmest wishes, Katja Weissbacher Guest Relations Manager More 

Felixstowe, United Kingdom
Level Contributor
45 reviews
26 restaurant reviews
common_n_restaurant_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed October 18, 2014

We ate early and had the undivided attention of two waiting staff. We ordered a bottle of Rosé which was actually very nice, but at £32.95 I would have expected it to be! The food was very very nice, between us we had BBQ Ribs and a Burger, the quality and standard was exceptional. When the staff found out we... More 

Was this review helpful? Yes
Katja W, Guest Relations Manager at New York Grill Bar, responded to this review

Dear Ian310, It’s nice to hear you had a lovely meal in the NYGB and service you’ve received was up to the Radisson Blu high standards including a little surprise at the end to celebrate your special occasion. We hope you’ll visit us again soon. With warmest wishes, Katja Weissbacher Guest Relations Manager More 

Sint Anthonis, The Netherlands
Level Contributor
104 reviews
52 restaurant reviews
common_n_restaurant_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed October 10, 2014

Good food but a bit pricey and not the fastest service. Only seem to serve bottled water rather than a carafe of tap water

Was this review helpful? Yes
Katja W, Guest Relations Manager at New York Grill Bar, responded to this review

Dear TheFrankens, Thank you for your review. We appreciate your feedback. We’re pleased to hear you’ve enjoyed your meal. We do want to clarify that we never decline tap water to the guests, but we do not serve it in a carafe only in a glass. With warmest wishes, Katja Weissbacher Guest Relations Manager More 

Tenterden, United Kingdom
Level Contributor
54 reviews
37 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
2 of 5 stars Reviewed October 9, 2014 via mobile

I write to express my disappointment with the New York Diner. a) 3 waiting staff however I had to go and get someone to take my order: the reason for this was that there was only one experienced member of waiting staff on. b) One waitress serving the bread didn't know what the breads were.......there were only two types! c)... More 

Was this review helpful? Yes
Katja W, Guest Relations Manager at New York Grill Bar, responded to this review

Dear john w, Please accept again our apologies for the unsatisfactory experience at the NYGB. We have addressed all of your concerns in the separate private email by our Executive Management. We do hope you’ll visit the restaurant again, on which occasion you won’t leave disappointed. With warmest wishes, Katja Weissbacher Guest Relations Manager More 

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Restaurant Details

Location and Contact Information

  • Address: Waltham Close | Radisson Blu Hotel, London Stansted Airport, Stansted Mountfitchet CM24 1PP, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Essex  >  Stansted Mountfitchet
  • Phone Number: +44 1279 661012

Questions & Answers

Questions? Get answers from New York Grill Bar staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?