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Swiss Cottage

34, Old Shoreham Road, Shoreham-by-Sea BN43 5TD, England
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Cuisines: English
Dining options: Breakfast/Brunch, Reservations, Late Night
Most recent review
- Jun 14, 2014
Restaurant details
Dining options: Breakfast/Brunch, Reservations, Late Night
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57 reviews from our community

57% Recommend
    18
    15
    10
    6
    8
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
2 reviews
5 of 5 stars Reviewed June 14, 2014

Popped in on a Sunday decided to sit outside with puppy. . Had the cod father meal... young waiter walked by could see I wasn't eating it. ..straight away asked if it was ok.. im not a person to complain but said it didn't taste right. .. in an instant can we get you something else madam... took the meal... More

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Portslade, United Kingdom
2 reviews
4 of 5 stars Reviewed May 30, 2014 via mobile

Came here with some work friends a few weeks back as it was my leaving meal . We had heard some bad things about the place but decided to persevere . We went in a friday evening , the place was deserted, we were served quickly and efficiently and had lovely banter with the waiter! It was reasonably priced and... More

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Brighton, United Kingdom
Contributor
11 reviews 11 reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed May 5, 2014

Been here a few times and for the prices, I think the food is very good - standard pub grub but always nice and well cooked. Service is always good and in the summer its great to sit out by their big lake and watch the ducks.

Was this review helpful? Yes 1
Brighton, United Kingdom
Reviewer
5 reviews 5 reviews
5 restaurant reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed April 23, 2014

We went to the Swiss Cottage in Shoreham. Lovely lake and ducks and other feathered friends to look at. Very nice meals, service a bit slower than in the past.Friendly staff and worth a visit.Meals well priced.Summertime great things for children to play on in the large garden. All in all nice pub.

Was this review helpful? Yes 1
Brighton, United Kingdom
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed April 18, 2014

To wait 40 minute for you food is fine as we were told that it could be that long as it was busy. So we waited and chatting at the table with our drinks and we see a meal like what we ordered go outside to garden area and come back in and back in to the kitchen. Ok you... More

Was this review helpful? Yes 2
Spirit P, Guest Relations Manager at Swiss Cottage, responded to this review

Dear Krisskriss2014 Thank for taking the time to provide us with your review. I would like to apologise that we failed to meet your expectations at the Swiss Cottage with regards to the service you received. I can confirm that I have passed on your concerns to the management team who would like to investigate your feedback. We have sent... More

West Sussex England
Senior Contributor
42 reviews 42 reviews
20 restaurant reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed March 21, 2014

Visited with a group. Food was excellent and at a great price. However, instant coffee from a sachet at £2.25 a cup was over-priced. Windows in need of a good clean. Paint work on dorrs and in corridor to toilets was very grubby & worn - a definite need for a repaint.

Was this review helpful? Yes 1
Spirit P, Guest Relations Manager at Swiss Cottage, responded to this review

Dear BazzerWestSussex Thank for taking the time to provide us with your review. I would like to apologise that we failed to meet your expectations at the Swiss Cottage in regards to the service you received. I can confirm that I have passed on your concerns to the management team who would like to investigate your feedback. We have sent... More

Brighton, United Kingdom
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed February 10, 2014

Atmosphere of a service station, clueless bar staff, stale, flat beer, didn't go near the 'food'. Nice ducks on the pond, but probably fed on Warburtons.

Was this review helpful? Yes 4
Spirit P, Guest Relations Manager at Swiss Cottage, responded to this review

Dear heartical700 Thank for taking the time to provide us with your review. I would like to apologise that we failed to meet your expectations at the Swiss Cottage in regards to the service you received. I can confirm that I have passed on your concerns to the management team who would like to investigate your feedback. We have sent... More

Shoreham-by-Sea, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed January 13, 2014

My husband and I arrived at the Swiss Cottage Shoreham ,to find a young man ,demolishing a childs play house with a hammer ,really ,why would you do this inside the premises ,the noise was not acceptable ,so we had to move ,the young ladies did their jobs ,ie can I help ,are you ok ,is every thing alright ,is... More

Was this review helpful? Yes 2
2 reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed January 8, 2014

Food is yet to come but wow the last time, actually this will be the first time I have ever received the level of customer service :-) 5stars just on the relaxed atmosphere and the quality of their service well Done to all the staff what a pleasure this has been

Was this review helpful? Yes 1
Kettering, United Kingdom
Top Contributor
115 reviews 115 reviews
42 restaurant reviews
45 helpful votes 45 helpful votes
3 of 5 stars Reviewed November 24, 2013

Having just revisited the Swiss Cottage, this time around it was not as good as before, I was told its changed hands again, which might explain what has happened, the staff are still friendly, and it is a good atmosphere, yet the food was not as good as before.

Was this review helpful? Yes 1

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