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Lai Wah Heen

#597 of 6,644 Restaurants in Toronto
#658 of 7,165 Places to Eat in Toronto
Certificate of Excellence
$$$$
Neighborhood:
Downtown
Chinese, Shanghai
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Neighborhoods
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110 Chestnut St, Toronto, Ontario M5G 1R3, Canada (Dundas Street West)
South West corner of Dundas Street and Chestnut street. Two blocks west of Dundas subway station. Two blocks east of St. Patrick subway station.
416-977-9899
Website
Today
11:30 am - 3:00 pm
6:00 pm - 10:00 am
Open now
See all hours
Hours:
Mon - Fri 11:30 am - 3:00 pm
Wed - Fri 6:00 pm - 10:00 am
Sat - Sun 11:00 am - 3:00 pm
Sat - Tue 6:00 pm - 10:00 pm
Dining options: Dinner, Lunch, Breakfast, Brunch, Reservations

TripAdvisor Reviewer Highlights

Read all 176 reviews
Visitor rating
  • 65
    Excellent
  • 65
    Very good
  • 33
    Average
  • 9
    Poor
  • 4
    Terrible
Rating summary
  • Food
    4 of 5 stars
    Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
    Atmosphere
    4 of 5 stars
Superior Service

My family went to Lai Wah Heen to celebrate Chinese New Year with a dinner together, six adults and one child. I had never been because it has been known, since its opening, to be the most expensive Chinese restaurant in the city. My brother was treating, I wasn't going to miss this opportunity... read more

4 of 5 starsReviewed February 24, 2015
ChineseMaple
,
Toronto, Canada
Good for:
  • Large groups
  • Doing business
  • Special occasions
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176 Reviews from our TripAdvisor Community

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Date | Rating
  • English first
  • French first
  • Italian first
  • Japanese first
  • Any
English first
Toronto, Canada
Level Contributor
81 reviews
43 restaurant reviews
common_n_restaurant_reviews_1bd8 58 helpful votes
3 of 5 stars Reviewed May 18, 2015

I came here for lunch on Mothers Day with my family. It was a very disappointing experience. The service was terrible, we were seated and waited 20 minutes before we even got a menu. At one time the food here was excellent, the dim sum was innovative and very fresh; whilst some of the dishes were still good the lack... More 

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Toronto, Canada
Level Contributor
61 reviews
30 restaurant reviews
common_n_restaurant_reviews_1bd8 29 helpful votes
3 of 5 stars Reviewed May 18, 2015

for the price, the service was seriously lacking. we had the 5 course set menu and were there over 2 hours. The food was very good but as expected per value. nice setting with white linen. Too bad, we expected better and will not return.

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London, United Kingdom
Level Contributor
45 reviews
18 restaurant reviews
common_n_restaurant_reviews_1bd8 44 helpful votes
1 of 5 stars Reviewed May 5, 2015

On arrival we were left waiting despite the restaurant being 95% empty. Our waiter was polite and friendly. We ordered a couple of starters and a couple of mains. It would have been nice if the waiter had mentioned that the spring rolls we ordered were also featured on the dim sum platter we ordered. Also that the pork starter... More 

Was this review helpful? Yes 1
Port Moody, Canada
Level Contributor
127 reviews
59 restaurant reviews
common_n_restaurant_reviews_1bd8 58 helpful votes
5 of 5 stars Reviewed February 26, 2015

From start to finish this restaurant knows about customer service & expectations and meets all criteria with flying colours. The food selection, preparation and presentation is really exceptional. The ambiance is well suited to the dining experience, soft subtle tones, the servers appear on a timely basis and are not intrusive. Over all a 5 star experience !

Was this review helpful? Yes 2
Toronto, Canada
Level Contributor
18 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed February 24, 2015

My family went to Lai Wah Heen to celebrate Chinese New Year with a dinner together, six adults and one child. I had never been because it has been known, since its opening, to be the most expensive Chinese restaurant in the city. My brother was treating, I wasn't going to miss this opportunity. After eating at many Chinese restaurants... More 

Was this review helpful? Yes 1
Palo Alto, California
Level Contributor
66 reviews
37 restaurant reviews
common_n_restaurant_reviews_1bd8 42 helpful votes
5 of 5 stars Reviewed February 18, 2015

Being a Chinese food buff, I looked forward to trying this restaurant. While the food was distinctly Chinese, it had some fusion elements, such as lobster with truffle sauce.

Was this review helpful? Yes 2
toronto, canada
Level Contributor
7 reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed February 13, 2015

Several years ago, I had the pleasure of being taken out to Lai Wah Heen for a special Valentine's Day Brunch. At that time, the hotel was the Metropolitan Hotel. The menu offered 2 choices, both prix fixed, and we chose the traditional Chinese menu. To say the least, this was one of the most exquisite Chinese meals I have... More 

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Canada
Level Contributor
84 reviews
58 restaurant reviews
common_n_restaurant_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed February 4, 2015

An elegant room is your first clue that this is going to be upscale.Dim sum selections containing lobster or foie gras or abalone are above average.White glove service tableside of your peking duck get other diners envious.Exceptional wine list.Some say this is a special occasion spot,I think it is the best spot for and afternoon of refined elegance.

Was this review helpful? Yes 1
maidenhead
Level Contributor
81 reviews
39 restaurant reviews
common_n_restaurant_reviews_1bd8 100 helpful votes
3 of 5 stars Reviewed February 3, 2015

The food was delicious, sadly a miserable waitress and no atmosphere as a nearly empty restaurant. We ordered a few dishes to share but sadly they all arrived separately which has never happened to us before, and therefore we had to decline my main dish which arrived at the end of the meal. The waitress was miserable, unsmiling and unhelpful.

Was this review helpful? Yes 2
Illinois
Level Contributor
73 reviews
49 restaurant reviews
common_n_restaurant_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed December 29, 2014

Arrived at the hotel late without a reservation and they accommodated us very quickly. We had the fired scallops, diced beef with chili and the duck breast with pineapple and vegetables. Rice is ordered separately. All excellent. Three dishes were enough for four hungry people. Look beyond the first couple of pages of the menu for individual dishes. Technically separate... More 

Was this review helpful? Yes 2

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Additional Information about Lai Wah Heen

Address: 110 Chestnut St, Toronto, Ontario M5G 1R3, Canada
Phone Number: 416-977-9899
Location: Canada  >  Ontario  >  Toronto>  > Downtown
Open Hours:
Sunday 11:00 am - 3:00 pm  6:00 pm - 10:00 pm
Monday 11:30 am - 3:00 pm  6:00 pm - 10:00 pm
Tuesday 11:30 am - 3:00 pm  6:00 pm - 10:00 pm
Wednesday 11:30 am - 3:00 pm  6:00 pm - 10:00 am
Thursday 11:30 am - 3:00 pm  6:00 pm - 10:00 am
Friday 11:30 am - 3:00 pm  6:00 pm - 10:00 am
Saturday 11:00 am - 3:00 pm  6:00 pm - 10:00 pm
Average Prices: USD 51 - 51
Cuisine: Chinese, Shanghai

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Restaurant Details

Location and Contact Information

  • Address: 110 Chestnut St, Toronto, Ontario M5G 1R3, Canada
    (Dundas Street West)
  • Public Transportation: South West corner of Dundas Street and Chestnut street. Two blocks west of Dundas subway station. Two blocks east of St. Patrick subway station.
  • Location: Canada  >  Ontario  >  Toronto>  > Downtown
  • Neighborhood: Downtown
  • Phone Number: 416-977-9899

Price and Cuisine

  • Average Prices: USD 51 - 51
  • Cuisine: Chinese, Shanghai

Restaurant Characteristics

  • Dining Style: Casual Elegant
  • Good for: Large groups, Doing business, Special occasions
Open Hours
Sunday
11:00 am - 3:00 pm
6:00 pm - 10:00 pm
Monday
11:30 am - 3:00 pm
6:00 pm - 10:00 pm
Tuesday
11:30 am - 3:00 pm
6:00 pm - 10:00 pm
Wednesday
11:30 am - 3:00 pm
6:00 pm - 10:00 am
Thursday
11:30 am - 3:00 pm
6:00 pm - 10:00 am
Friday
11:30 am - 3:00 pm
6:00 pm - 10:00 am
Saturday
11:00 am - 3:00 pm
6:00 pm - 10:00 pm

Questions & Answers

Questions? Get answers from Lai Wah Heen staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?

Staying in Downtown

Neighborhood Profile
Downtown
At the heart of Toronto, Downtown is the destination for cheap eats and fast fashion. Cut through by hip and trendy Yonge Street, the vibe here is young, with a strong student influence from the Ryerson University Campus. As a result, the Downtown area is always in flux: undergoing the construction of new facilities, with fresh retail spaces and pop-up cafes. Home to Toronto's largest indoor shopping mall, a number of vintage cinemas, and a healthy nightlife centered on the area's Distillery District bar and clubs near the East End, it's both an easygoing daytime spot and a popular party place after sunset. It also features some of Toronto's best outdoor landmarks, including Yonge-Dundas Square and the Nathan Phillips Square: perfect for a concert, a skate, or a relaxing sit-down.
Explore this neighborhood