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Lai Wah Heen

#344 of 6,942 Restaurants in Toronto
Certificate of Excellence
$$$$
Downtown Toronto
Chinese, Shanghai
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110 Chestnut St, Toronto, Ontario M5G 1R3, Canada (Dundas Street West)
South West corner of Dundas Street and Chestnut street. Two blocks west of Dundas subway station. Two blocks east of St. Patrick subway station.
416-977-9899
Website
Today
11:30 am - 3:00 pm
6:00 pm - 10:00 am
Closed now
See all hours
Hours:
Mon - Fri 11:30 am - 3:00 pm
Wed - Fri 6:00 pm - 10:00 am
Sat - Sun 11:00 am - 3:00 pm
Sat - Tue 6:00 pm - 10:00 pm
Good for:
Casual Elegant
Large groups
Doing business
Special occasions

TripAdvisor Reviewer Highlights

Read all 163 reviews
Visitor rating
  • 61
    Excellent
  • 63
    Very good
  • 28
    Average
  • 8
    Poor
  • 3
    Terrible
Rating summary
  • Food
    4 of 5 stars
    Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
    Atmosphere
    4 of 5 stars
Most recent review
one of the best

From start to finish this restaurant knows about customer service & expectations and meets all criteria with flying colours. The food selection, preparation and presentation is really exceptional. The ambiance is well suited to the dining experience, soft subtle tones, the servers appear on a... read more

5 of 5 starsReviewed February 26, 2015
Zyg022
,
Port Moody, Canada
Good for:
  • Casual Elegant
  • Large groups
  • Doing business
  • Special occasions
  • Breakfast/Brunch
  • Lunch
  • Dinner
  • Reservations
Add Photo Write a Review

163 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • French first
  • Italian first
  • Japanese first
  • Any
English first
Port Moody, Canada
Top Contributor
121 reviews 121 reviews
55 restaurant reviews
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed February 26, 2015

From start to finish this restaurant knows about customer service & expectations and meets all criteria with flying colours. The food selection, preparation and presentation is really exceptional. The ambiance is well suited to the dining experience, soft subtle tones, the servers appear on a timely basis and are not intrusive. Over all a 5 star experience !

Was this review helpful? Yes 1
Toronto, Canada
Contributor
16 reviews 16 reviews
13 restaurant reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed February 24, 2015

My family went to Lai Wah Heen to celebrate Chinese New Year with a dinner together, six adults and one child. I had never been because it has been known, since its opening, to be the most expensive Chinese restaurant in the city. My brother was treating, I wasn't going to miss this opportunity. After eating at many Chinese restaurants... More 

Was this review helpful? Yes 1
Palo Alto, California
Top Contributor
52 reviews 52 reviews
28 restaurant reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed February 18, 2015

Being a Chinese food buff, I looked forward to trying this restaurant. While the food was distinctly Chinese, it had some fusion elements, such as lobster with truffle sauce.

Was this review helpful? Yes 1
toronto, canada
Senior Reviewer
7 reviews 7 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 13, 2015

Several years ago, I had the pleasure of being taken out to Lai Wah Heen for a special Valentine's Day Brunch. At that time, the hotel was the Metropolitan Hotel. The menu offered 2 choices, both prix fixed, and we chose the traditional Chinese menu. To say the least, this was one of the most exquisite Chinese meals I have... More 

Was this review helpful? Yes 1
Canada
Top Contributor
73 reviews 73 reviews
50 restaurant reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed February 4, 2015

An elegant room is your first clue that this is going to be upscale.Dim sum selections containing lobster or foie gras or abalone are above average.White glove service tableside of your peking duck get other diners envious.Exceptional wine list.Some say this is a special occasion spot,I think it is the best spot for and afternoon of refined elegance.

Was this review helpful? Yes 1
maidenhead
Top Contributor
69 reviews 69 reviews
38 restaurant reviews
59 helpful votes 59 helpful votes
3 of 5 stars Reviewed February 3, 2015

The food was delicious, sadly a miserable waitress and no atmosphere as a nearly empty restaurant. We ordered a few dishes to share but sadly they all arrived separately which has never happened to us before, and therefore we had to decline my main dish which arrived at the end of the meal. The waitress was miserable, unsmiling and unhelpful.

Was this review helpful? Yes 1
Illinois
Top Contributor
56 reviews 56 reviews
34 restaurant reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed December 29, 2014

Arrived at the hotel late without a reservation and they accommodated us very quickly. We had the fired scallops, diced beef with chili and the duck breast with pineapple and vegetables. Rice is ordered separately. All excellent. Three dishes were enough for four hungry people. Look beyond the first couple of pages of the menu for individual dishes. Technically separate... More 

Was this review helpful? Yes 2
TORONTO
Top Contributor
161 reviews 161 reviews
115 restaurant reviews
71 helpful votes 71 helpful votes
4 of 5 stars Reviewed December 14, 2014

From entry to exit on a Thursday night we felt welcomed and appreciated as customers. While we were not able to try too many dishes because portions were more than generous, we found everything to be fresh and tasty. Our waiter guided us through our questions and we ended up with a less adventurous but very tasty dinner. The beef... More 

Was this review helpful? Yes 2
Nairobi, Kenya
Top Contributor
146 reviews 146 reviews
74 restaurant reviews
180 helpful votes 180 helpful votes
2 of 5 stars Reviewed December 9, 2014

This was a true daylight robbery. Alarm bells starting ringing as soon we found out the restaurant was on the second floor of a hotel. Still thou, encouraged by the raving NYT review we went in and sat at our table. The lack of Asian customers rang the second alarm but encouraged by the all the great photos of the... More 

Was this review helpful? Yes 1
Pittsburgh, Pennsylvania
Top Contributor
91 reviews 91 reviews
35 restaurant reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed December 2, 2014

Excellent dim sum. each one a really different and interesting taste. Only complaint is that each dish was one was tiny piece, for $5-$7... adds up quickly. A bit too precious perhaps. Surprisingly, unless you ask them to do otherwise (they seemed taken aback that I asked), they bring all of them at once

Was this review helpful? Yes 3

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Restaurant Details

Location and Contact Information

  • Address: 110 Chestnut St, Toronto, Ontario M5G 1R3, Canada
    (Dundas Street West)
  • Public Transportation: South West corner of Dundas Street and Chestnut street. Two blocks west of Dundas subway station. Two blocks east of St. Patrick subway station.
  • Location: Canada  >  Ontario  >  Toronto>  > Downtown Toronto
  • Neighborhood: Downtown Toronto
  • Phone Number: 416-977-9899

Price and Cuisine

  • Average Prices: USD 51 - 51
  • Cuisine: Chinese, Shanghai

Restaurant Characteristics

  • Dining Style: Casual Elegant
  • Good for: Large groups, Doing business, Special occasions
Open Hours
Sunday
11:00 am - 3:00 pm
6:00 pm - 10:00 pm
Monday
11:30 am - 3:00 pm
6:00 pm - 10:00 pm
Tuesday
11:30 am - 3:00 pm
6:00 pm - 10:00 pm
Wednesday
11:30 am - 3:00 pm
6:00 pm - 10:00 am
Thursday
11:30 am - 3:00 pm
6:00 pm - 10:00 am
Friday
11:30 am - 3:00 pm
6:00 pm - 10:00 am
Saturday
11:00 am - 3:00 pm
6:00 pm - 10:00 pm

Questions & Answers

Questions? Get answers from Lai Wah Heen staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?