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Lai Wah Heen

#553 of 6,577 Restaurants in Toronto
#609 of 7,039 Places to Eat in Toronto
Certificate of Excellence
$$$$
Downtown Toronto
Chinese, Shanghai
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110 Chestnut St, Toronto, Ontario M5G 1R3, Canada (Dundas Street West)
South West corner of Dundas Street and Chestnut street. Two blocks west of Dundas subway station. Two blocks east of St. Patrick subway station.
416-977-9899
Website
Today
11:00 am - 3:00 pm
6:00 pm - 10:00 pm
Open now
See all hours
Hours:
Mon - Fri 11:30 am - 3:00 pm
Wed - Fri 6:00 pm - 10:00 am
Sat - Sun 11:00 am - 3:00 pm
Sat - Tue 6:00 pm - 10:00 pm
Dining options: Breakfast, Brunch, Dinner, Lunch, Reservations

TripAdvisor Reviewer Highlights

Read all 166 reviews
Visitor rating
  • 61
    Excellent
  • 63
    Very good
  • 30
    Average
  • 8
    Poor
  • 4
    Terrible
Rating summary
  • Food
    4 of 5 stars
    Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
    Atmosphere
    4 of 5 stars
Superior Service

My family went to Lai Wah Heen to celebrate Chinese New Year with a dinner together, six adults and one child. I had never been because it has been known, since its opening, to be the most expensive Chinese restaurant in the city. My brother was treating, I wasn't going to miss this opportunity... read more

4 of 5 starsReviewed February 24, 2015
ChineseMaple
,
Toronto, Canada
Good for:
  • Doing business
  • Special occasions
  • Large groups
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166 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • French first
  • Italian first
  • Japanese first
  • Any
English first
Toronto, Canada
Top Contributor
77 reviews 77 reviews
39 restaurant reviews
58 helpful votes 58 helpful votes
3 of 5 stars Reviewed May 18, 2015

I came here for lunch on Mothers Day with my family. It was a very disappointing experience. The service was terrible, we were seated and waited 20 minutes before we even got a menu. At one time the food here was excellent, the dim sum was innovative and very fresh; whilst some of the dishes were still good the lack... More 

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Toronto, Canada
Top Contributor
61 reviews 61 reviews
31 restaurant reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed May 18, 2015

for the price, the service was seriously lacking. we had the 5 course set menu and were there over 2 hours. The food was very good but as expected per value. nice setting with white linen. Too bad, we expected better and will not return.

Was this review helpful? Yes
London, United Kingdom
Senior Contributor
45 reviews 45 reviews
18 restaurant reviews
43 helpful votes 43 helpful votes
1 of 5 stars Reviewed May 5, 2015

On arrival we were left waiting despite the restaurant being 95% empty. Our waiter was polite and friendly. We ordered a couple of starters and a couple of mains. It would have been nice if the waiter had mentioned that the spring rolls we ordered were also featured on the dim sum platter we ordered. Also that the pork starter... More 

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Port Moody, Canada
Top Contributor
125 reviews 125 reviews
57 restaurant reviews
56 helpful votes 56 helpful votes
5 of 5 stars Reviewed February 26, 2015

From start to finish this restaurant knows about customer service & expectations and meets all criteria with flying colours. The food selection, preparation and presentation is really exceptional. The ambiance is well suited to the dining experience, soft subtle tones, the servers appear on a timely basis and are not intrusive. Over all a 5 star experience !

Was this review helpful? Yes 2
Toronto, Canada
Contributor
17 reviews 17 reviews
14 restaurant reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed February 24, 2015

My family went to Lai Wah Heen to celebrate Chinese New Year with a dinner together, six adults and one child. I had never been because it has been known, since its opening, to be the most expensive Chinese restaurant in the city. My brother was treating, I wasn't going to miss this opportunity. After eating at many Chinese restaurants... More 

Was this review helpful? Yes 1
Palo Alto, California
Top Contributor
52 reviews 52 reviews
28 restaurant reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed February 18, 2015

Being a Chinese food buff, I looked forward to trying this restaurant. While the food was distinctly Chinese, it had some fusion elements, such as lobster with truffle sauce.

Was this review helpful? Yes 1
toronto, canada
Senior Reviewer
7 reviews 7 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 13, 2015

Several years ago, I had the pleasure of being taken out to Lai Wah Heen for a special Valentine's Day Brunch. At that time, the hotel was the Metropolitan Hotel. The menu offered 2 choices, both prix fixed, and we chose the traditional Chinese menu. To say the least, this was one of the most exquisite Chinese meals I have... More 

Was this review helpful? Yes 1
Canada
Top Contributor
74 reviews 74 reviews
51 restaurant reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed February 4, 2015

An elegant room is your first clue that this is going to be upscale.Dim sum selections containing lobster or foie gras or abalone are above average.White glove service tableside of your peking duck get other diners envious.Exceptional wine list.Some say this is a special occasion spot,I think it is the best spot for and afternoon of refined elegance.

Was this review helpful? Yes 1
maidenhead
Top Contributor
76 reviews 76 reviews
40 restaurant reviews
73 helpful votes 73 helpful votes
3 of 5 stars Reviewed February 3, 2015

The food was delicious, sadly a miserable waitress and no atmosphere as a nearly empty restaurant. We ordered a few dishes to share but sadly they all arrived separately which has never happened to us before, and therefore we had to decline my main dish which arrived at the end of the meal. The waitress was miserable, unsmiling and unhelpful.

Was this review helpful? Yes 2
Illinois
Top Contributor
68 reviews 68 reviews
44 restaurant reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed December 29, 2014

Arrived at the hotel late without a reservation and they accommodated us very quickly. We had the fired scallops, diced beef with chili and the duck breast with pineapple and vegetables. Rice is ordered separately. All excellent. Three dishes were enough for four hungry people. Look beyond the first couple of pages of the menu for individual dishes. Technically separate... More 

Was this review helpful? Yes 2

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Restaurant Details

Location and Contact Information

  • Address: 110 Chestnut St, Toronto, Ontario M5G 1R3, Canada
    (Dundas Street West)
  • Public Transportation: South West corner of Dundas Street and Chestnut street. Two blocks west of Dundas subway station. Two blocks east of St. Patrick subway station.
  • Location: Canada  >  Ontario  >  Toronto>  > Downtown Toronto
  • Neighborhood: Downtown Toronto
  • Phone Number: 416-977-9899

Price and Cuisine

  • Average Prices: USD 51 - 51
  • Cuisine: Chinese, Shanghai

Restaurant Characteristics

  • Dining Style: Casual Elegant
  • Good for: Doing business, Special occasions, Large groups
Open Hours
Sunday
11:00 am - 3:00 pm
6:00 pm - 10:00 pm
Monday
11:30 am - 3:00 pm
6:00 pm - 10:00 pm
Tuesday
11:30 am - 3:00 pm
6:00 pm - 10:00 pm
Wednesday
11:30 am - 3:00 pm
6:00 pm - 10:00 am
Thursday
11:30 am - 3:00 pm
6:00 pm - 10:00 am
Friday
11:30 am - 3:00 pm
6:00 pm - 10:00 am
Saturday
11:00 am - 3:00 pm
6:00 pm - 10:00 pm

Questions & Answers

Questions? Get answers from Lai Wah Heen staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?