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Prime

18 St. Thomas Street | Windsor Arms Hotel, Toronto, Ontario M5S 3E7, Canada (Downtown Toronto)
4169719666
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Ranked #3,226 of 6,589 restaurants in Toronto
Price range: $31 - $51
Cuisines: Steakhouse
Dining options: Reservations
Neighborhood: Downtown Toronto
Restaurant details
Dining options: Reservations
Neighborhood: Downtown Toronto
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53 reviews from our community

35% Recommend
    11
    8
    12
    6
    16
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Toronto, Canada
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed January 1, 2014

We went here on my parents 50th anniversary and for our 25th anniversary (which was 4 days earlier). We had an awful experience from every perspective. Right from the start, we could see disorganization and lack of structure. Even though we had a reservation for 6 people, and all came in together, the hostess walks us to a table for... More

Was this review helpful? Yes 1
toronto
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed August 31, 2013

THE MOST HORRIBLE DINING EXPERIENCE. Fast food joints have 100x way better service than the restaurant at the Windsor arms. To start, the hotel concierge interrupted me while I was trying to talk to the maitre'd for no important reason. Then we were seated and it took about 10 mins to get anyone's attention to get some water and answer... More

Was this review helpful? Yes 1
Toronto, Canada
Top Contributor
139 reviews 139 reviews
71 restaurant reviews
68 helpful votes 68 helpful votes
2 of 5 stars Reviewed July 30, 2013 via mobile

Our prix fixe dinner for two, a Groupon offer, left us wondering why anyone would return. After cracking my brain, I've come up with three reasons why The Living Room (formerly Prime) might be your spot: * You're so enamoured of big kitschy decor (gilt mirrors, loud prints), you can't tear yourself away. You'll wait for everything here--drinks, food, the... More

Was this review helpful? Yes 1
Toronto, Canada
Top Contributor
58 reviews 58 reviews
30 restaurant reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed July 25, 2013

Food was very good, but service was terrible. We did not order drinks. Other tables that ordered wine got service faster and more attentively than our table so we assume that was the reason for the poor service received

Was this review helpful? Yes 1
Bolton, Canada
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed June 19, 2013

I have been to the Windsor Arms for tea several times and always had a really good experience. I have wanted to try Prime as I am a vegetarian and their vegan menu looks delicious. What a big disappointment. I went with 2 friends. We had a reservation for 6:30. Our waiter FINALLY took our order at 7:30. After another... More

Was this review helpful? Yes 1
Toronto, Canada
Senior Contributor
39 reviews 39 reviews
17 restaurant reviews
54 helpful votes 54 helpful votes
3 of 5 stars Reviewed April 28, 2013

This was a first-time visit to the Windsor Arms Hotel and its steakhouse - it will be my last. To be fair, I did go with a Groupon coupon for a fixe-prix meal, so my choice was limited, but I knew that ahead of time and had reviewed the menu options which sounded wonderful. Note that the Prime Restaurant is... More

Was this review helpful? Yes 1
toronto
Senior Contributor
49 reviews 49 reviews
14 restaurant reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed March 31, 2013

After reading reviews here on tripadvisor, i was somewhat hesitant to buy a groupon special $69 for 2 prix fixe dinners at Prime. However, i was very impressed with our dinner. There is a selection of appetizers, main course and dessert. I shared the soup (tomato and crab puree) and salad (kale with balsamic and olive oil) with my dining... More

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Toronto, Canada
Contributor
11 reviews 11 reviews
5 restaurant reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed March 25, 2013

Prime....is it a little past its prime?? We had dinner there the other night with friends to celebrate a Birthday. It was sub-standard. The food was overcooked, over sauced, over priced. The staff were curt and not friendly. It is sad as I loved the Windsor Arms growing up and had many fond memories there. Now, I would not go... More

Was this review helpful? Yes 2
Toronto, Canada
Senior Contributor
34 reviews 34 reviews
17 restaurant reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed March 10, 2013

The Prime and The Windsor Arms Hotel makes you feel a bit like you would be in Europe. I was pleased to see that the service is very good and the food, quality wise, is excellent. The tenderloin steak is the best The Prime have a very good selection of wine. I was reading somewhere they have been highly ranked... More

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philippines
Top Contributor
76 reviews 76 reviews
20 restaurant reviews
62 helpful votes 62 helpful votes
5 of 5 stars Reviewed March 5, 2013

I loved the warm service, good quality and yummy food and plus the ambiance felt like europe! Lovely indeed!

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