We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Improve this listing
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Your filters are still active.
There are no pins in your viewport. Try moving the map or changing your filters.
Get directions
Sudbury, Ontario, Canada
Add hours for Umai and help diners know when to go.
+ Add hours

TripAdvisor Reviewer Highlights

Read all 48 reviews
Visitor rating
  • 18
    Excellent
  • 14
    Very good
  • 7
    Average
  • 7
    Poor
  • 2
    Terrible
Rating summary
  • Food
    4 of 5 stars
    Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
    Atmosphere
    4 of 5 stars
Best scallop and lobster roll in town!!!

Although service is spotty, especially the stoned face of a certain waitress, we love certain sushi rolls here that no one else has. The private room and nice Japanese warm decor make up for the lack of personality and lack of personal warmth from the staff or owners... Almost every dish is tasty... read more

4 of 5 starsReviewed November 17, 2014
TravelBugsEB
,
Sudbury, Canada
Good for:
  • Reservations
Add Photo Write a Review

48 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • Any
English first
canada
Contributor
13 reviews 13 reviews
9 restaurant reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed February 1, 2015

Went for dinner on a Saturday night. First impression is that umai has a nice japenese style ambiance. Took a little while to get seated even though the restaurant was largely empty. There was no hostess so don't be shy and just walk into the dinning room. It took a pretty long time to get service so we just combined... More 

Was this review helpful? Yes
Sudbury, Canada
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed January 8, 2015

Used to be very high quality fish and rolls, since the last 6 months continuously been disappointing. As a long time weekly customer, I recommend you try other places in Sudbury. Will not be going back.

Was this review helpful? Yes 1
Sudbury, Canada
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed January 6, 2015 via mobile

This restaurant was my favourite but now not so much! The sushi rolls r falling apart they can't keep staff. Which leads me to believe the owners r difficult ppl. The quality of the fish is not as good as it used to be as well. Also, I love that the owners recruited their kid to help out in the... More 

Was this review helpful? Yes 1
Sudbury, Canada
Top Contributor
164 reviews 164 reviews
71 restaurant reviews
143 helpful votes 143 helpful votes
4 of 5 stars Reviewed November 17, 2014

Although service is spotty, especially the stoned face of a certain waitress, we love certain sushi rolls here that no one else has. The private room and nice Japanese warm decor make up for the lack of personality and lack of personal warmth from the staff or owners... Almost every dish is tasty and well decorated. This is not a... More 

Was this review helpful? Yes 1
Ontario, Canada
Top Contributor
175 reviews 175 reviews
74 restaurant reviews
93 helpful votes 93 helpful votes
4 of 5 stars Reviewed October 22, 2014

I must preface by saying that the fact that we have excellent "all you can eat" sushi places in town may colour my rating. More to this point, I am accustomed to having lots of food at a very reasonable price. That said, the food was quite good, especially the salmon sushi--I loved the size of the serving although the... More 

Was this review helpful? Yes
Canada
Senior Contributor
41 reviews 41 reviews
17 restaurant reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed September 28, 2014

Very quiet and comfortable restaurant. Our waitress (whose name I sadly do not remember) was outstanding and went out of her way to explain the menu. She said she had been working there for a month and was loving it so much she was planning to throw a sushi party for her friends. We ended up with too much food,... More 

Was this review helpful? Yes
Philadelphia, Pennsylvania
Top Contributor
71 reviews 71 reviews
16 restaurant reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed August 4, 2014

The ingredients were fresh and the quality of the food was quite decent. We were a large group, which stressed the staff a bit with too much conversation going on and little care about placing the order. Nonetheless it was a good experience and the price was very reasonable for the consumption we had.

Was this review helpful? Yes
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed May 10, 2014 via mobile

I tried umai multiple times before coming here and writing this review. The one thing I like the most about this place is the vibrant atmosphere that it offers, aside from this the sushi quality is much bellow average quality of other sushi restaurants in sudbury. Let me say that I make sushi personally at home and I know very... More 

Was this review helpful? Yes 2
Ontario's Near North, Canada
Contributor
12 reviews 12 reviews
11 restaurant reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed February 16, 2014 via mobile

Recently came here for dinner. I believe it is Korean owner and ordered the bulgogi. It came on a sizzling plate; however it was far from sizzling. The meat was not seasoned and looked like a used face cloth in clumps. Vegetables limp and old looking. Soft shell crab presentation looked like a chopped up something covered in breading and... More 

Was this review helpful? Yes 1
Sudbury, Ontario, Canada
Contributor
20 reviews 20 reviews
11 restaurant reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed February 7, 2014

This restaurant is nicely decorated and very clean. Lovely Japanese music plays in the background, I love the atmosphere. The service is awesome, we were greeted right away at the door and escorted to our table and our drink order was taken right away and we were handed the menu. We ordered when the waitress returned with our drinks and... More 

Was this review helpful? Yes

Travelers who viewed Umai also viewed

Sudbury, Northeastern Ontario
Sudbury, Northeastern Ontario
 
Sudbury, Northeastern Ontario
Sudbury, Northeastern Ontario
 

Been to Umai? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.

Manage your listing
Improve this listing

Restaurant Details

Location and Contact Information

  • Address: Sudbury, Ontario, Canada
  • Location: Canada  >  Ontario  >  Northeastern Ontario  >  Sudbury

Questions & Answers

Questions? Get answers from Umai staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?