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Sudbury, Ontario, Canada
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Dining options: Dinner, Reservations

TripAdvisor Reviewer Highlights

Read all 50 reviews
Visitor rating
  • 18
    Excellent
  • 14
    Very good
  • 8
    Average
  • 7
    Poor
  • 3
    Terrible
Rating summary
  • Food
    4 of 5 stars
    Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
    Atmosphere
    4 of 5 stars
FOOD YEAH..................SERVICE ??

While traveling recently, we stopped in Sudbury for some lunch and chose to try Umai Sushi. We found the staff friendly and were quickly shown to our table in a pleasant manner. Our waitress seemed a bit unsure of some of the items on the menu but tried to answer our questions. The food soon... read more

3 of 5 starsReviewed May 20, 2015
Jerry K
,
Sault Ste. Marie, Canada
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50 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • Any
English first
Sault Ste. Marie, Canada
Senior Contributor
48 reviews 48 reviews
31 restaurant reviews
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed May 20, 2015

While traveling recently, we stopped in Sudbury for some lunch and chose to try Umai Sushi. We found the staff friendly and were quickly shown to our table in a pleasant manner. Our waitress seemed a bit unsure of some of the items on the menu but tried to answer our questions. The food soon arrived and was by our... More 

Was this review helpful? Yes
Toronto
Top Contributor
117 reviews 117 reviews
72 restaurant reviews
79 helpful votes 79 helpful votes
1 of 5 stars Reviewed April 19, 2015 via mobile

The dish I ordered had a ton of pepper on it. The bento box meals are good. The server was a chump kid who didn't want to be there and did a crap job at serving people. Tables went un-cleaned, even though it was almost empty. No people skills whatsoever. No help ordering, no follow-up with the meal. When I... More 

Was this review helpful? Yes 1
canada
Contributor
13 reviews 13 reviews
9 restaurant reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed February 1, 2015

Went for dinner on a Saturday night. First impression is that umai has a nice japenese style ambiance. Took a little while to get seated even though the restaurant was largely empty. There was no hostess so don't be shy and just walk into the dinning room. It took a pretty long time to get service so we just combined... More 

Was this review helpful? Yes
Sudbury, Canada
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed January 8, 2015

Used to be very high quality fish and rolls, since the last 6 months continuously been disappointing. As a long time weekly customer, I recommend you try other places in Sudbury. Will not be going back.

Was this review helpful? Yes 1
Sudbury, Canada
Reviewer
3 reviews 3 reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed January 6, 2015 via mobile

This restaurant was my favourite but now not so much! The sushi rolls r falling apart they can't keep staff. Which leads me to believe the owners r difficult ppl. The quality of the fish is not as good as it used to be as well. Also, I love that the owners recruited their kid to help out in the... More 

Was this review helpful? Yes 1
Sudbury, Canada
Top Contributor
165 reviews 165 reviews
72 restaurant reviews
147 helpful votes 147 helpful votes
4 of 5 stars Reviewed November 17, 2014

Although service is spotty, especially the stoned face of a certain waitress, we love certain sushi rolls here that no one else has. The private room and nice Japanese warm decor make up for the lack of personality and lack of personal warmth from the staff or owners... Almost every dish is tasty and well decorated. This is not a... More 

Was this review helpful? Yes 1
Ontario, Canada
Top Contributor
175 reviews 175 reviews
74 restaurant reviews
97 helpful votes 97 helpful votes
4 of 5 stars Reviewed October 22, 2014

I must preface by saying that the fact that we have excellent "all you can eat" sushi places in town may colour my rating. More to this point, I am accustomed to having lots of food at a very reasonable price. That said, the food was quite good, especially the salmon sushi--I loved the size of the serving although the... More 

Was this review helpful? Yes
Canada
Senior Contributor
41 reviews 41 reviews
17 restaurant reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed September 28, 2014

Very quiet and comfortable restaurant. Our waitress (whose name I sadly do not remember) was outstanding and went out of her way to explain the menu. She said she had been working there for a month and was loving it so much she was planning to throw a sushi party for her friends. We ended up with too much food,... More 

Was this review helpful? Yes
Philadelphia, Pennsylvania
Top Contributor
85 reviews 85 reviews
18 restaurant reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed August 4, 2014

The ingredients were fresh and the quality of the food was quite decent. We were a large group, which stressed the staff a bit with too much conversation going on and little care about placing the order. Nonetheless it was a good experience and the price was very reasonable for the consumption we had.

Was this review helpful? Yes
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed May 10, 2014 via mobile

I tried umai multiple times before coming here and writing this review. The one thing I like the most about this place is the vibrant atmosphere that it offers, aside from this the sushi quality is much bellow average quality of other sushi restaurants in sudbury. Let me say that I make sushi personally at home and I know very... More 

Was this review helpful? Yes 2

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Restaurant Details

Location and Contact Information

  • Address: Sudbury, Ontario, Canada
  • Location: Canada  >  Ontario  >  Northeastern Ontario  >  Sudbury

Price and Cuisine

  • Cuisine: Sushi

Questions & Answers

Questions? Get answers from Umai staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?