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389 Great Northern Rd, Sault Ste. Marie, Ontario, Canada
(705) 946-2791
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TripAdvisor Reviewer Highlights

Read all 18 reviews
Visitor rating
  • 2
    Excellent
  • 1
    Very good
  • 2
    Average
  • 3
    Poor
  • 10
    Terrible
Rating summary
  • Food
    2 of 5 stars
    Service
    2 of 5 stars
  • Value
    1.5 of 5 stars
    Atmosphere
    1.5 of 5 stars
food was just ok, waitstaff may need more training

ordered out, they forgot napkins and utinsels, food was only warm and was hard to eat using the fingers, lol.

2 of 5 starsReviewed June 24, 2013
Dan A
,
Northville, Michigan
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18 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • Any
English first
sault ste marie
Top Contributor
74 reviews 74 reviews
50 restaurant reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed February 22, 2015

always good.. but always so slow. Could be because it seems "fresh" it seems like not all of the promotions are advertised on the top screen menus, so it seems like they are trying to hide the deals, in order to get you to buy the more expensive items ..

Was this review helpful? Yes
1 review
1 of 5 stars Reviewed January 17, 2015

Came to KFC after a long drive and as I ordered , the cashier / order taker told me that they ran out of chicken. So we could only order anything NON CHICKEN product like tacos etc. They close still at 11:00 p.m. What is KFC without the chicken :( Anyway the nice part was that order taker googled for... More 

Was this review helpful? Yes
Sault Ste. Marie, Ontario, Canada
Senior Reviewer
10 reviews 10 reviews
8 restaurant reviews
1 of 5 stars Reviewed January 9, 2015

If I ever have the chance to go back it will be to short a time for me. The floor was covered with pop in the soda dispenser area upon our arrival. The order taker was slow which was compounded by the back staff being extremely slow, and uninformed as to what was being ordered. The food took 15 minutes... More 

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Thunder Bay
Senior Contributor
28 reviews 28 reviews
16 restaurant reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed November 6, 2014

I stopped in to grab a quick take out order for my family. The restaurant was clean and nicely lit but the staff were terrible. While I waited for our order I witnessed the staff fighting with each other, staff fighting with a customer about gravy and just a miserable attitude by all employees in general. We will never go... More 

Was this review helpful? Yes
Barrie, Canada
Senior Reviewer
9 reviews 9 reviews
5 restaurant reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed July 9, 2014

On this day this KFC made good chicken -crispy and not oily - nice change from the normally oily and bland chicken

Was this review helpful? Yes
Northwestern Ontario
Top Contributor
160 reviews 160 reviews
77 restaurant reviews
272 helpful votes 272 helpful votes
5 of 5 stars Reviewed July 17, 2013

This location knows how to do chicken!!!! It is crispy, not drenched in oil and it is DELICIOUS!!! We almost gave up on KFC until we tried this location! Seriously, really good!!

Was this review helpful? Yes 2
Northville, Michigan
Reviewer
4 reviews 4 reviews
3 restaurant reviews
2 of 5 stars Reviewed June 24, 2013

ordered out, they forgot napkins and utinsels, food was only warm and was hard to eat using the fingers, lol.

Was this review helpful? Yes
SSM
Senior Reviewer
7 reviews 7 reviews
6 restaurant reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed May 30, 2013

This KFC is so bad on many forms of its food,from cold fries to uncooked chicken to getting your order wrong.Never go there on weekends when the students are working as Thur. care and pay reflects Thur bad performance and care into the making of your food.Prepare to wait for at least 25 min. for your food and make sure... More 

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Sault Ste. Marie, Canada
Senior Reviewer
6 reviews 6 reviews
5 restaurant reviews
2 of 5 stars Reviewed May 14, 2013

Poor cuts of meat ~ mostly backs with only one or two breasts in a bucket. The meat was greasy and unappetizing. The prices have gone us significantly over the years.

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Val d'Or, Canada
Contributor
19 reviews 19 reviews
13 restaurant reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed February 25, 2013

At 9:30pm I walked in to kfc, I was starved I had not eaten any supper yet. There was 5 people in total working and the place was empty , so I was served quickly but my food was cold . I complained about the fries because they were not even warm...how long had they been sitting there? I thought... More 

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Restaurant Details

Location and Contact Information

  • Address: 389 Great Northern Rd, Sault Ste. Marie, Ontario, Canada
  • Location: Canada  >  Ontario  >  Sault Ste. Marie
  • Phone Number: (705) 946-2791

Price and Cuisine

  • Cuisine: American

Questions & Answers

Questions? Get answers from KFC staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?