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Swiss Chalet Chicken & Ribs

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1283 london road, Sarnia, Ontario, Canada
(519) 542-1234
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Dining options: Dinner, Lunch

TripAdvisor Reviewer Highlights

Read all 29 reviews
Visitor rating
  • 5
    Excellent
  • 6
    Very good
  • 5
    Average
  • 2
    Poor
  • 11
    Terrible
Rating summary
  • Food
    3 of 5 stars
    Service
    3 of 5 stars
  • Value
    3 of 5 stars
    Atmosphere
    3 of 5 stars
Cold food and cafeteria style atmosphere.

This is a reasonably new property which looks quite attractive from the outside. We went for dinner and had to wait for some time at the reception area as there was no sign of a host/hostess. In fact when we looked into the restaurant there was not one single member of staff visible! We... read more

2 of 5 starsReviewed May 15, 2015
Sue H
,
Petrolia, Canada
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29 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • Any
English first
Farmingdale, Maine
Top Contributor
167 reviews 167 reviews
136 restaurant reviews
63 helpful votes 63 helpful votes
4 of 5 stars Reviewed May 18, 2015

This was our first time at the Swiss Chalet. We found it noisy but we were seated promptly. I ordered the quarter dark chicken and my husband ordered a hamburger. I loved my chicken and my husband said his hamburger was ok. He also ordered Lemon Meringue Pie that he said this was delicious. Our friends ordered chicken pesto pasta... More 

Was this review helpful? Yes
Petrolia, Canada
Top Contributor
76 reviews 76 reviews
38 restaurant reviews
35 helpful votes 35 helpful votes
2 of 5 stars Reviewed May 15, 2015

This is a reasonably new property which looks quite attractive from the outside. We went for dinner and had to wait for some time at the reception area as there was no sign of a host/hostess. In fact when we looked into the restaurant there was not one single member of staff visible! We eventually got seated and were brought... More 

Was this review helpful? Yes
Senior Contributor
42 reviews 42 reviews
35 restaurant reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed April 4, 2015

We do pick up most of the time and have mo complaints. When we eat inside the servers are pretty good. The decor is a little dated but we just go for the normal chicken meals and everything is fine.

Was this review helpful? Yes
Sarnia, Canada
Top Contributor
81 reviews 81 reviews
61 restaurant reviews
65 helpful votes 65 helpful votes
4 of 5 stars Reviewed December 24, 2014

I had been to a Swiss Chalet about 30 years ago and wasn't impressed. We went here because my wife had been here with family before. When we went it, I noticed the restaurant was bright and airy. They don't have much if you are gluten intolerant. Salads, Spinach Dip with nacho chips. Our table ordered a Regular Burger with... More 

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed October 26, 2014

Great hot food, exactly what I ordered and expected at a decent time. Delivery woman who appreciated the small tip I could spare. I wish I could've given more. Good service.

Was this review helpful? Yes
Sarnia, Canada
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed September 13, 2014

I have always loved their food and have been going for years,but every since they have moved the service has been bad. You wait at least an hour or longer for your food,they tell you it's because there is only two cooks and the take-out comes first. I think that they should let people know that they will be waiting... More 

Was this review helpful? Yes 1
Sarnia, Canada
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed August 7, 2014

This is one of the worst take out experiences I have ever had. We got four extremly soggy, over priced wraps. The caesar salad was like old lettuce with mozzarella cheese on top. No croutons or lemon like a normal caesar salad would have and the dressing was grocery store dressing for metro. The girl who took our order couldn't... More 

Was this review helpful? Yes 1
Sarnia, Ontario, Canada
Senior Contributor
25 reviews 25 reviews
15 restaurant reviews
16 helpful votes 16 helpful votes
1 of 5 stars Reviewed July 19, 2014

The owner of this place... well lets just say his values and ideals are what makes the service and food quality so terrible. It reflects in literally every aspect of business in this place. You will wait a long time for your terribly cooked food. Staff members will constantly bully each other. They do not build an environment for customer... More 

Was this review helpful? Yes 2
Sarnia, Canada
Senior Reviewer
9 reviews 9 reviews
8 restaurant reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed May 10, 2014

My wife and myself ordered quarter chicken and fries, at supper time. The chicken was very small in size for both of us. The fries, which were abundant, did not look appetizing but tasted fine. We have eaten here many times since it relocated and have had nothing but good things to say about it. This time we were disappointed.... More 

Was this review helpful? Yes 1
SARNIA
Senior Reviewer
6 reviews 6 reviews
4 restaurant reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 14, 2014 via mobile

Stopped for dinner shortly after 5pm during dinner rush. We were concerned it may be slow due to the crowd, however the service was very quick our food arrived quickly & the meal was fresh, hot & delicious

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Restaurant Details

Location and Contact Information

  • Address: 1283 london road, Sarnia, Ontario, Canada
  • Location: Canada  >  Ontario  >  Sarnia
  • Phone Number: (519) 542-1234

Price and Cuisine

  • Cuisine: Barbecue, Pub

Questions & Answers

Questions? Get answers from Swiss Chalet Chicken & Ribs staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?