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Hana Japanese Restaurant

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1381 London Road, Sarnia, Ontario, Canada
5193368188
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Today
11:00 am - 10:30 pm
Open now
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Hours:
Sun - Thu 11:00 am - 10:00 pm
Fri - Sat 11:00 am - 10:30 pm
Dining options: Lunch, Late Night, Dinner, Reservations
Description: My wife and I had lunch here yesterday (August 9, 2011). The restaurant...
My wife and I had lunch here yesterday (August 9, 2011). The restaurant opened on July 29th at the old Pepper Jack’s / Kelsey’s location. We enjoyed our meal. The cost, excluding trip, was $32.95 for the two of us. Japanese restaurants seem to be a little on the pricey side so this amount was not unexpected. On this particular day they were having problems with their credit/debit card system, and it was a “cash-only” operation. Patrons were directed to a cash machine at a nearby bank in the same plaza. The lunch clientele seemed mostly drawn from the casually dressed vacation crowd on this day. The restaurant advertises itself as “all you can eat”, but it is not buffet style. When we sat down we had to fill out an order form using the menu as a guide and the dishes were then brought to our table. That arrangement might be a problem to diners unfamiliar with Japanese food. How do you know what to try without seeing what was on offer? We filled out our order form, trying to judge how much food to ask for. We eventually placed a second order – just for dessert and there was no delay in having the additional food delivered. But with this kind of ordering system the waitress will likely make 5 to 10 trips to your table. When they get busy, I wonder if there will be delays? We experienced none however. Everything we ordered was very fresh and tasty and we enjoyed each and every dish. I guess here in the West we expect our waitresses to have a smile on their faces and generally give the impression that they enjoy their work and appreciate us being there. At Hanas, the waitresses seem to be mostly Chinese girls, and they show very little personality with the customers. To be fair, one or two did respond with a smile to other diner’s friendly remarks, but our waitress was blank-faced throughout. That needs improving. The décor is really nice and the washrooms are spacious and high class. I hope this restaurant is a success here in Sarnia and we will have another permanent outlet for Japanese food. They just need to get the waitresses to learn how to smile as they deliver really tasty food.
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TripAdvisor Reviewer Highlights

Read all 96 reviews
Visitor rating
  • 35
    Excellent
  • 28
    Very good
  • 19
    Average
  • 8
    Poor
  • 6
    Terrible
Rating summary
  • Food
    4 of 5 stars
    Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
    Atmosphere
    4 of 5 stars
good food, good value

Order what you want and it's delivered to your table. Order again if you want more. If 2 couples each order items (like for 2 bills), and some of the items are the same, delivery may be confusing. Similar items may be on one plate, not 2 plates etc. Service is prompt. Food begins to arrive... read more

4 of 5 starsReviewed August 10, 2015
James L
,
Toronto, Canada
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96 Reviews from our TripAdvisor Community

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Date | Rating
  • English first
  • French first
  • Any
English first
Level Contributor
3 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 23, 2015 NEW

My friends and I go to Hana quite a bit. We've always had great service and food. It is great sushi at an affordable price. Always fresh, always delish.

Was this review helpful? Yes
plympton-Wyoming
Level Contributor
21 reviews
16 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed August 20, 2015

Hard to believe but my grandchildren love this place and raw fish and the different foods . I have my daughter in law pick my order. Kids eat free on Sunday with each adult order ,great idea . This is a nice place to go and enjoy .

Was this review helpful? Yes
Toronto, Canada
Level Contributor
16 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed August 10, 2015

Order what you want and it's delivered to your table. Order again if you want more. If 2 couples each order items (like for 2 bills), and some of the items are the same, delivery may be confusing. Similar items may be on one plate, not 2 plates etc. Service is prompt. Food begins to arrive rapidly. The small quantity... More 

Was this review helpful? Yes
Sarnia, Canada
Level Contributor
5 reviews
3 restaurant reviews
5 of 5 stars Reviewed July 9, 2015

The variety at Hana is amazing! Everyone can find something to eat. Even though it's all you can eat, it is delivered to your table so it's more relaxing than a traditional buffet. Try the Lambton Roll!

Was this review helpful? Yes
Waterloo, Ontario, Canada
Level Contributor
10 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed July 8, 2015

* Fast service * Friendly service * Amazing menu * The best quality Japanese food I've had in Ontario * Great value

Was this review helpful? Yes
Singapore, Singapore
Level Contributor
59 reviews
24 restaurant reviews
common_n_restaurant_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed July 5, 2015

Hana is a good place to go if you like Japanese food and have a good apetite. It is very good value for money. You pay one price, and you can order anything from their a la carte menu, as much as you like. Everything we ordered was good. There were lots of different types of cut rolls and hand... More 

Was this review helpful? Yes
Andover, United Kingdom
Level Contributor
144 reviews
63 restaurant reviews
common_n_restaurant_reviews_1bd8 61 helpful votes
3 of 5 stars Reviewed June 14, 2015

The restaurant was okay, for a fixed price you can eat as much as you want – ordering courses as you need them Some of the food was good, some average and one or two dishes were simply poor. I have to confess that I am not a huge fan of Japanese food but I have had better, I saw... More 

Was this review helpful? Yes
Sarnia, Canada
2 reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed April 13, 2015

My husband and I visited here a few weeks ago. Everytime we go in, we are always sat promptly, but the service can be a little touch and go. We always get all you can eat, (about 21 bucks for adults at dinner). My only complaints are there are times that you will order 6 items at a time, and... More 

Was this review helpful? Yes 1
Level Contributor
43 reviews
36 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed April 4, 2015

All you can eat sushi is always fun but you usually over eat. I have been here a few times and the service and food was good. Will definitely go back again.

Was this review helpful? Yes
Sarnia, Canada
Level Contributor
3 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed March 18, 2015

I love this restaurant so much I would live there if I could. There is something for everyone, I don't mind the cost which isn't unreasonable. Service is always excellent, and food is always great. I go here for lunchs, dinners and special occasions.

Was this review helpful? Yes

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Restaurant Details

Location and Contact Information

  • Address: 1381 London Road, Sarnia, Ontario, Canada
  • Location: Canada  >  Ontario  >  Sarnia
  • Phone Number: 5193368188

Price and Cuisine

  • Cuisine: Japanese, Sushi

Description

My wife and I had lunch here yesterday (August 9, 2011). The restaurant opened on July 29th at the old Pepper Jack’s / Kelsey’s location. We enjoyed our meal. The cost, excluding trip, was $32.95 for the two of us. Japanese restaurants seem to be a little on the pricey side so this amount was not unexpected. On this particular day they were having problems with their credit/debit card system, and it was a “cash-only” operation. Patrons were directed to a cash machine at a nearby bank in the same plaza. The lunch clientele seemed mostly drawn from the casually dressed vacation crowd on this day. The restaurant advertises itself as “all you can eat”, but it is not buffet style. When we sat down we had to fill out an order form using the menu as a guide and the dishes were then brought to our table. That arrangement might be a problem to diners unfamiliar with Japanese food. How do you know what to try without seeing what was on offer? We filled out our order form, trying to judge how much food to ask for. We eventually placed a second order – just for dessert and there was no delay in having the additional food delivered. But with this kind of ordering system the waitress will likely make 5 to 10 trips to your table. When they get busy, I wonder if there will be delays? We experienced none however. Everything we ordered was very fresh and tasty and we enjoyed each and every dish. I guess here in the West we expect our waitresses to have a smile on their faces and generally give the impression that they enjoy their work and appreciate us being there. At Hanas, the waitresses seem to be mostly Chinese girls, and they show very little personality with the customers. To be fair, one or two did respond with a smile to other diner’s friendly remarks, but our waitress was blank-faced throughout. That needs improving. The décor is really nice and the washrooms are spacious and high class. I hope this restaurant is a success here in Sarnia and we will have another permanent outlet for Japanese food. They just need to get the waitresses to learn how to smile as they deliver really tasty food.
Open Hours
Sunday
11:00 am - 10:00 pm
Monday
11:00 am - 10:00 pm
Tuesday
11:00 am - 10:00 pm
Wednesday
11:00 am - 10:00 pm
Thursday
11:00 am - 10:00 pm
Friday
11:00 am - 10:30 pm
Saturday
11:00 am - 10:30 pm

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Hana Japanese Restaurant and other visitors
1 question
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Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?