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All 181 Sarnia Restaurants

Hana Japanese Restaurant

1381 London Road, Sarnia, Ontario, Canada
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Ranked #51 of 181 Restaurants in Sarnia
Hours:
Sun - Thu 11:00 am - 10:00 pm
Fri - Sat 11:00 am - 10:30 pm
Cuisines: Japanese
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Restaurant details
Dining options: Reservations, Late Night
Description: My wife and I had lunch here yesterday (August 9, 2011). The restaurant opened on July 29th at the old Pepper Jack’s / Kelsey’s location. We enjoyed our meal. The cost, excluding trip, was $32.95 for the two of us. Japanese restaurants seem to be a little on the pricey side so this amount was not unexpected. On this particular day they were having problems with their credit/debit card system, and it was a “cash-only” operation. Patrons were directed to a cash machine at a nearby bank in the same plaza. The lunch clientele seemed mostly drawn from the casually dressed vacation crowd on this day. The restaurant advertises itself as “all you can eat”, but it is not buffet style. When we sat down we had to fill out an order form using the menu as a guide and the dishes were then brought to our table. That arrangement might be a problem to diners unfamiliar with Japanese food. How do you know what to try without seeing what was on offer? We filled out our order form, trying to judge how much food to ask for. We eventually placed a second order – just for dessert and there was no delay in having the additional food delivered. But with this kind of ordering system the waitress will likely make 5 to 10 trips to your table. When they get busy, I wonder if there will be delays? We experienced none however. Everything we ordered was very fresh and tasty and we enjoyed each and every dish. I guess here in the West we expect our waitresses to have a smile on their faces and generally give the impression that they enjoy their work and appreciate us being there. At Hanas, the waitresses seem to be mostly Chinese girls, and they show very little personality with the customers. To be fair, one or two did respond with a smile to other diner’s friendly remarks, but our waitress was blank-faced throughout. That needs improving. The décor is really nice and the washrooms are spacious and high class. I hope this restaurant is a success here in Sarnia and we will have another permanent outlet for Japanese food. They just need to get the waitresses to learn how to smile as they deliver really tasty food.
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85 reviews from our community

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Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • French first
  • Any
English first
Minneapolis, Minnesota
Contributor
14 reviews 14 reviews
8 restaurant reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed January 8, 2015

Nice sushi place in the Sarnia area. The all you can eat option is nice. You order items individually and they are delivered to your table. The service was fast and the people were nice. The food was good, we will go back.

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Top Contributor
82 reviews 82 reviews
55 restaurant reviews
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed December 17, 2014

This place is kind of cool, but it has the lackluster all you can eat downside. The sashimi was ok.. But this place has some good rolls. The rice fell apart, the rolls were not always cut fully though, but yum. The hockey roll is a thing of beauty! It is east meets west fusion at its best. They have... More 

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Top Contributor
64 reviews 64 reviews
50 restaurant reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed December 16, 2014

Sorry for the title, but Hana is different than most Sarnia restaurants. There arent that many higher end ethnic restaurants in town. Having said that, exterior is quite striking and the interior attractive. The booths provide a welcome privacy. The service is fast and efficient. The menus are at the table with each item numbered on the menu. You write... More 

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Sarnia, Canada
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed December 2, 2014

A lot of choices from the menu with a comfortable atmosphere. Most of the time when we went there, the services were quite alright and the food is great. But I did experience some slow services as well. For the value of the price and sometime difference, I will go back,

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Sarnia, Canada
Senior Reviewer
6 reviews 6 reviews
5 restaurant reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed October 31, 2014

We took our friends there for supper and we where quite disapointed with service.Waitress could not speak english,and was very slow with coming back to the table for us to keep ordering food.When food did come to table it was out of order.We have ate there three times previous to this time and the food was ok.We will not be... More 

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Sarnia, Canada
Top Contributor
87 reviews 87 reviews
37 restaurant reviews
71 helpful votes 71 helpful votes
4 of 5 stars Reviewed September 29, 2014

Good food with plenty of options even for those who don't eat seafood. Service is just okay and atmosphere is lacking given there is no Asian vibe really.

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Sarnia, Canada
2 reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed September 13, 2014

I always enjoy my visit to Hanas . Except last night. Sept 12. My son and I arrived and were seated without a problem. Food was great as always but waitress never smiled once. It was not busy while we were there as we had an early dinner. We ordered our food and waited for our waitress to come back... More 

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Sarnia, Canada
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed July 27, 2014

Up until a couple of months ago, Hana was a great dining experience. Lately, the service is getting really bad ( especially at lunch ). Cleanliness is becoming an issue also. The tables and some of the plates have been dirty. If a table is set for 4 people, and only 2 dine, they leave the extra plates while they... More 

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Plymouth, Mn
Senior Reviewer
6 reviews 6 reviews
5 restaurant reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed June 6, 2014

This was my first experience at a dedicated Sushi and Sashimi restaurant. All said, i thought the ambiance was fantastic, the food incredibly fresh and tasty and the service very attentive. At $21 Canadian, a superb value IMO. Our group dined 2 out of 6 evenings at Hana and found each night memorable.

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Strathroy, Canada
1 review
2 of 5 stars Reviewed May 21, 2014

We have visited this restaurant several times since their opening. In our experience, the service has always been unfriendly (to the point of cold) but we have been willing to forego the lack of friendliness since we enjoyed the unique dining experience, variety and atmosphere. We considered this restaurant to be one of the nicer restaurants in the area to... More 

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Additional Information about Hana Japanese Restaurant

Address: 1381 London Road, Sarnia, Ontario, Canada
Location: Canada  >  Ontario  >  Sarnia
Open Hours:
Sunday 11:00 am - 10:00 pm
Monday 11:00 am - 10:00 pm
Tuesday 11:00 am - 10:00 pm
Wednesday 11:00 am - 10:00 pm
Thursday 11:00 am - 10:00 pm
Friday 11:00 am - 10:30 pm
Saturday 11:00 am - 10:30 pm
Cuisine: Japanese

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