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Shallows Grill

2425 Bank Street, Ottawa, Ontario K1V 8S1, Canada
(613) 738-0330
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Ranked #547 of 2,142 restaurants in Ottawa
Dining options: Breakfast/Brunch, Reservations
Most recent review
- Aug 11, 2013
Restaurant details
Dining options: Breakfast/Brunch, Reservations
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45 reviews from our community

54% Recommend
    16
    8
    13
    5
    3
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Silver Spring, MD
Top Contributor
121 reviews 121 reviews
77 restaurant reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed August 11, 2013

While I can't say the menu is the greatest, I can't complain. I had the cioppino which was very good. The service was good as well, though the prices were surprisingly high for what was on offer. However, if you are headed home from the airport at a late hour you will find the dining room open and willing to... More

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Branko M, Manager at Shallows Grill, responded to this review

Thank you for taking the time to share your experience. We are glad that you liked the cioppino, one of the favorite dishes with our guests. We are currently (fall season) featuring 3 course dinner table d'hote at $28 as a follow up that should make it more affordable to our hotel guests and our neighbours. Hope to have the... More

Ottawa, Canada
Contributor
15 reviews 15 reviews
9 restaurant reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed July 14, 2013

This place was almost empty on a Sunday at 1pm, so we decided to give it a try b/c wanted to eat in quiet.First red flag I noticed:they use several menus and the one posted out side was not the one we got. Also,later I saw another menu located in the hallway between the eatery(the lounge,as they call it)and the... More

Was this review helpful? Yes 1
Branko M, Manager at Shallows Grill, responded to this review

First of all thank you for sharing your thoughts. I am sorry that you did not voice your disapproval of the quality of the food at the time of service. The issue as reported by the server seemed to have been the Americano coffee. We served the usual Espresso and added hot (boiling) water to that. The menus that you... More

Ottawa, Ontario, Canada
Top Contributor
57 reviews 57 reviews
29 restaurant reviews
105 helpful votes 105 helpful votes
3 of 5 stars Reviewed May 19, 2013

The many empty tables and chairs upon our 11 am arrival should have been our biggest clue that this place had gone downhill. This was at least our 5th time visiting this restaurant for a special occasion. This most recent Mother's Day (2013) brunch was a bust. Yes, they have an omelette station where you can order what you want,... More

Was this review helpful? Yes 3
Branko M, Manager at Shallows Grill, responded to this review

Thank you for being one of the many who joined us for the Mother`s day brunch. We had a record record turnout for this event, our most successful brunch to date! We are always striving to improve the guest experience and comments by our patrons are unquestionably the most direct path to that end. I would like to discuss this... More

Iqaluit Nunavut
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 17, 2013

excellent menus and service. Lovely ambiance and beuatifully presented meals . Creme Bruille was beautifully presented with a spoonfull of diced strawberries

Was this review helpful? Yes 1
Branko M, Manager at Shallows Grill, responded to this review

Thank you for taking the time to share your experience. More

Iqaluit
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed February 17, 2013

The food was fantastic, but it took a very long time to receive the main meal. Serving staff was very friendly, but there's only so much they can do while waiting for the meal. I've eaten there several times, but the last time I had a child with me and the 1-hour wait for food was not something I would... More

Was this review helpful? Yes 1
Toronto
Senior Reviewer
10 reviews 10 reviews
3 restaurant reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed January 10, 2013

I would not have tried this place had we not been staying in the hotel where it is located but it was very good and worth a visit even if you are not staying at the hotel.

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Toronto, Canada
2 reviews
4 of 5 stars Reviewed October 21, 2012

Food was excellent. Staff very friendly. Especially enjoyed the French toast and the lamb and mint spaghetti sauce. Time between ordering and receiving our food was too long.

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Ottawa, Canada
Reviewer
5 reviews 5 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed September 17, 2012

I've been there 3 times now. We went to taste our wedding menu. We thought "Ok, they probably put extra care into this." So we were expecting good food. It was amazing! They have a new Chef that has been there since January. We returned 2 days before the wedding for lunch while we waited. We both had the fish... More

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Ottawa, Canada
Senior Reviewer
7 reviews 7 reviews
4 restaurant reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed September 15, 2012

There were 3 of us. We had one good appetizer shrimp tempura and 2 good main courses, burger and bison meat loaf. The prime rib, however, was I inedible , at $27.00. The meat was medium rare, in fact maybe a bit less but it was very overdone on the opposite side. I don,t think it had seen anything but... More

Was this review helpful? Yes 3
Ottawa, Canada
Senior Contributor
29 reviews 29 reviews
10 restaurant reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed August 27, 2012

The service is prompt, friendly and professional. The food is well prepared, if a trifle rich. The menu is maybe a little dated, but the food is tasty. The waitress knew enough about the food to be able to offer good suggestions. The breakfast was delicious.

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