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18 reviews from our community

Visitor rating
    4
    4
    3
    2
    5
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
Ottawa, Canada
1 review
5 of 5 stars Reviewed December 22, 2014 NEW

Everything was right, from a warm greeting from an hostess opening the door for you. The place was full (that's a good sign) and after a few minutes wait, my friend and I were escorted to our booth. The service from our waitress was prompt, accurate, smart and as pleasant as professional. Our pasta was great and we both had... More 

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Ottawa, Canada
1 review
1 of 5 stars Reviewed October 26, 2014

Took my daughters for what should have been a treat today. The server was dismissive, annoyed, and unapologetically grumpy. She got the order wrong, was unpleasant when I pointed out my "regular" pizza crust was very thin (it was like overdone construction paper) making me feel like I couldn't ask for a replacement, and then overcharged me without giving me... More 

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Ottawa, Canada
Reviewer
3 reviews 3 reviews
3 restaurant reviews
5 of 5 stars Reviewed January 18, 2014

Im shocked seeing any negative reviews on here! I have been going every other week with my friends and the food is always GREAT, comes out hot and fresh. The drinks are delicious specially the fish bowl friday special! and also the staff are so much fun, our servers are always friendly and making sure we have a good time!... More 

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Jane S, Community Relations Coordinator at Boston Pizza, responded to this review

Thank you so much for your positive response! We truly try to maintain the highest standards in every respect and love any type of feedback we can use to improve ourselves. It is also always good to hear we are making positive impressions! Hopefully see you again sometime soon! -Jane Simpson Community Relations Coordinator Boston Pizza Orleans More 

1 review
5 of 5 stars Reviewed August 7, 2013 via mobile

Went in the other day had great food great service and loved the new look! The atmosphere was really nice and a lot of new faces from before the renovations and everyone was really nice! Recommend going to this Boston Pizza it was a great experience!

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Jane S, Public Relations Manager at Boston Pizza, responded to this review

Thank you so much for the review! We like our new look as well and are so glad you enjoyed! Hopefully see you again sometime soon! -Jane Simpson Community Relations Coordinator Boston Pizza Orleans More 

Ottawa, Canada
Top Contributor
81 reviews 81 reviews
30 restaurant reviews
119 helpful votes 119 helpful votes
4 of 5 stars Reviewed June 5, 2013

I went for lunch with my wife.... The restaurant was fairly quiet....the waitress who served us was very attentive, but not in an instrusive way. I ordered the Chipotle Penne...it was very good. It's a nice restaurant on Innes road!

Was this review helpful? Yes 1
Jane S, Public Relations Manager at Boston Pizza, responded to this review

Thank you so much for the positive review! Hopefully we will be seeing you again sometime soon! -Jane More 

Ottawa, Canada
Top Contributor
92 reviews 92 reviews
25 restaurant reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed May 28, 2013

I have eaten here a couple of times in the last few months. Our food has been plentiful, good and hot if it is supposed to be. Very friendly staff and decent prices. I like that I can collect Air Miles here as well I had one of their mediteranian chicken salads that was excellent

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Ottawa, Canada
Reviewer
5 reviews 5 reviews
3 restaurant reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 12, 2013 via mobile

We receive great service every time we stop by for some drinks or something to eat. Food is good and the atmosphere is great. We enjoy watching hockey (GO SENS GO !) and meeting new people. Recommend this place and we will be back. Shout out to all the bar staff for helping her in Tequila training! Thanks Richard!

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Ottawa, Ontario, Canada
Senior Reviewer
9 reviews 9 reviews
3 restaurant reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed March 9, 2013

The waitresses were friendly and very helpful and knowledgeable. The food was ok for the price but I found the portions on the small side.

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Ottawa
Senior Contributor
28 reviews 28 reviews
12 restaurant reviews
254 helpful votes 254 helpful votes
3 of 5 stars Reviewed February 28, 2013

No imagination, predictable menu. Popular with families with young children. Adults should go at off hours. Certainly not impressed.

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Ottawa, Canada
Top Contributor
68 reviews 68 reviews
62 restaurant reviews
29 helpful votes 29 helpful votes
2 of 5 stars Reviewed February 23, 2013

If you are looking for a property where, as an adult you wanted to be greeted by a person young enough to be your daughet who greets you saying 'hi guys' the this is your type of property. I was impressed that my ordering a pizza prompted the response 'perfect' from the server. Whe my 'perfect' pizza came it was... More 

Was this review helpful? Yes 1

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Additional Information about Boston Pizza

Address: 3884 Innes Road, Ottawa, Ontario K1W 1K9 , Canada
Phone Number: (613) 590-0881
Location: Canada  >  Ontario  >  Ottawa
Average Prices: USD 15 - 20

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Questions & Answers

Questions? Get answers from Boston Pizza staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?

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