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Boston Pizza

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1055 St. Laurent Boulevard, Ottawa, Ontario K1K 3B1, Canada
(613) 746-1039
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TripAdvisor Reviewer Highlights

Read all 54 reviews
Visitor rating
  • 2
    Excellent
  • 15
    Very good
  • 13
    Average
  • 10
    Poor
  • 14
    Terrible
Rating summary
  • Food
    3.5 of 5 stars
    Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
    Atmosphere
    3 of 5 stars
Most recent review
Retreat for food on a snowy night.

The restaurant wasn't very busy, so we had immediate and helpful service. We ordered drinks and appetizers to share. Our server was attentive yet realized we wanted to sit and visit thus leaving us alone. Our food was tasty and enjoyed by all and our choice of drinks (with recommendations from the... read more

4 of 5 starsReviewed March 24, 2015
Diane L
,
Holden, Massachusetts
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54 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • French first
  • Any
English first
Ottawa
Senior Contributor
35 reviews 35 reviews
12 restaurant reviews
30 helpful votes 30 helpful votes
1 of 5 stars Reviewed March 25, 2015 NEW

The service was slow and inattentive. The food was not the greatest and it was not hot. All in all it was a terrible experience. I sent Management an email to tell them of our problems, but they NEVER responded to my complaint. We will NEVER be back to this restaurant!!!!

Was this review helpful? Yes
Holden, Massachusetts
Top Contributor
68 reviews 68 reviews
30 restaurant reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed March 24, 2015 NEW

The restaurant wasn't very busy, so we had immediate and helpful service. We ordered drinks and appetizers to share. Our server was attentive yet realized we wanted to sit and visit thus leaving us alone. Our food was tasty and enjoyed by all and our choice of drinks (with recommendations from the server) were good.

Was this review helpful? Yes
PLANTAGENET
Senior Reviewer
7 reviews 7 reviews
4 of 5 stars Reviewed March 18, 2015

We were actually at the Boston Pizza that is in Rockland Ontario but not one of the choices you gave. I would think most would be working the same way just with different servers. The staff is very helpful with dietary concerns and for us that is a big help.

Was this review helpful? Yes
Toronto, Canada
Senior Contributor
48 reviews 48 reviews
26 restaurant reviews
24 helpful votes 24 helpful votes
2 of 5 stars Reviewed November 30, 2014

This last week I was staying at the Hampton Inn in Ottawa and needed an evening meal delivered. The hotel guest book suggested the Boston Pizza located at the St. Laurent Mall. I dialed it and ordered my pie. It did not come for one and a half hours. Because it took so long it is understandable that is was... More 

Was this review helpful? Yes 1
Cambridge, Canada
Senior Reviewer
10 reviews 10 reviews
5 restaurant reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed November 5, 2014

There's not a lot to write about this BP. Nothing really stood out as fantastic it nothing stood out as awful either. It's average, chain restaurant food. We were there with our infant son and it does seem like a good family friendly place.

Was this review helpful? Yes 1
Ottawa, Canada
Top Contributor
56 reviews 56 reviews
28 restaurant reviews
51 helpful votes 51 helpful votes
2 of 5 stars Reviewed October 25, 2014

Well I've been to BP before in other locations and seems that everywhere but this location is acceptable had horrible service waitress was rude and just didn't care and she wonders why she didn't get a tip SMH ..manager has a grudge and doesn't like complaints would i go back .. no. Find another Boston pizza this one is stupid

Was this review helpful? Yes 3
Boisbriand, Canada
Senior Contributor
29 reviews 29 reviews
15 restaurant reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed October 9, 2014

Slow to take order, but then the food and drinks arrived fast. Needs a bit of renovation, it doesn't compare to the newer Boston Pizza - it feels old and cold.

Was this review helpful? Yes 1
Contributor
16 reviews 16 reviews
14 restaurant reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed September 23, 2014

The restaurant was not busy. Waitress was slow. She brought our food and then we had to wait for cutlery. Food was ok but nothing great. I would not return

Was this review helpful? Yes 1
ottawa
1 review
1 of 5 stars Reviewed August 26, 2014

Nice new decor but service still too slow, ordered drink, but waited so long, left money on table and left, while walked saw few people go to bar/waitress ro get drinks, condiments..supposed to be other way around..

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1 review
5 of 5 stars Reviewed August 22, 2014

We were celebrating our parents 25th wedding anniversary. Had the best tasting pizza burgers and the Doughcano was the best desert we had. Great service. Will definitely be back!

Was this review helpful? Yes

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Restaurant Details

Location and Contact Information

  • Address: 1055 St. Laurent Boulevard, Ottawa, Ontario K1K 3B1, Canada
  • Location: Canada  >  Ontario  >  Ottawa
  • Phone Number: (613) 746-1039

Price and Cuisine

  • Cuisine: Pizza

Questions & Answers

Questions? Get answers from Boston Pizza staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?