We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Boston Pizza

#1,275 of 2,157 Restaurants in Ottawa
#1,375 of 2,302 Places to Eat in Ottawa
Improve this listing
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Your filters are still active.
There are no pins in your viewport. Try moving the map or changing your filters.
Get directions
1055 St. Laurent Boulevard, Ottawa, Ontario K1K 3B1, Canada
(613) 746-1039
Add hours for Boston Pizza and help diners know when to go.
+ Add hours
Dining options: Dinner, Lunch

TripAdvisor Reviewer Highlights

Read all 57 reviews
Visitor rating
  • 2
    Excellent
  • 17
    Very good
  • 13
    Average
  • 10
    Poor
  • 15
    Terrible
Rating summary
  • Food
    3.5 of 5 stars
    Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
    Atmosphere
    3 of 5 stars
Don't expect quick delivery

This last week I was staying at the Hampton Inn in Ottawa and needed an evening meal delivered. The hotel guest book suggested the Boston Pizza located at the St. Laurent Mall. I dialed it and ordered my pie. It did not come for one and a half hours. Because it took so long it is understandable... read more

2 of 5 starsReviewed November 30, 2014
Rick M
,
Toronto, Canada
Add Photo Write a Review

57 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • French first
  • Any
English first
Ottawa, Canada
1 review
1 of 5 stars Reviewed May 23, 2015 NEW

Visited boston pizza with a couple of friends and it was a total horrible experience. Our waitress looked like she was arab, did not pay attention to us. Didn't ask us if our food was okay, didn't ask for water, took her forever to come take our order while we saw her chatting it up with an other server. Even... More 

Was this review helpful? Yes
Ogdensburg, New York
Senior Contributor
24 reviews 24 reviews
7 restaurant reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed March 30, 2015

Went here for dinner prior to going to watch the Bruins play the Sens. My son and I were there early and it was not busy. Needless to say service was great and the waitress was excellent. The food was really good but it was a little pricey for pizza. They do offer a wide selection of specialty pizzas as... More 

Was this review helpful? Yes
Ottawa
Senior Contributor
34 reviews 34 reviews
12 restaurant reviews
28 helpful votes 28 helpful votes
1 of 5 stars Reviewed March 25, 2015

The service was slow and inattentive. The food was not the greatest and it was not hot. All in all it was a terrible experience. I sent Management an email to tell them of our problems, but they NEVER responded to my complaint. We will NEVER be back to this restaurant!!!!

Was this review helpful? Yes
Holden, Massachusetts
Top Contributor
68 reviews 68 reviews
30 restaurant reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed March 24, 2015

The restaurant wasn't very busy, so we had immediate and helpful service. We ordered drinks and appetizers to share. Our server was attentive yet realized we wanted to sit and visit thus leaving us alone. Our food was tasty and enjoyed by all and our choice of drinks (with recommendations from the server) were good.

Was this review helpful? Yes
PLANTAGENET
Contributor
16 reviews 16 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed March 18, 2015

We were actually at the Boston Pizza that is in Rockland Ontario but not one of the choices you gave. I would think most would be working the same way just with different servers. The staff is very helpful with dietary concerns and for us that is a big help.

Was this review helpful? Yes
Toronto, Canada
Senior Contributor
48 reviews 48 reviews
26 restaurant reviews
24 helpful votes 24 helpful votes
2 of 5 stars Reviewed November 30, 2014

This last week I was staying at the Hampton Inn in Ottawa and needed an evening meal delivered. The hotel guest book suggested the Boston Pizza located at the St. Laurent Mall. I dialed it and ordered my pie. It did not come for one and a half hours. Because it took so long it is understandable that is was... More 

Was this review helpful? Yes 1
Cambridge, Canada
Senior Reviewer
10 reviews 10 reviews
5 restaurant reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed November 5, 2014

There's not a lot to write about this BP. Nothing really stood out as fantastic it nothing stood out as awful either. It's average, chain restaurant food. We were there with our infant son and it does seem like a good family friendly place.

Was this review helpful? Yes 1
Ottawa, Canada
Top Contributor
58 reviews 58 reviews
29 restaurant reviews
50 helpful votes 50 helpful votes
2 of 5 stars Reviewed October 25, 2014

Well I've been to BP before in other locations and seems that everywhere but this location is acceptable had horrible service waitress was rude and just didn't care and she wonders why she didn't get a tip SMH ..manager has a grudge and doesn't like complaints would i go back .. no. Find another Boston pizza this one is stupid

Was this review helpful? Yes 3
Boisbriand, Canada
Senior Contributor
31 reviews 31 reviews
15 restaurant reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed October 9, 2014

Slow to take order, but then the food and drinks arrived fast. Needs a bit of renovation, it doesn't compare to the newer Boston Pizza - it feels old and cold.

Was this review helpful? Yes 1
Contributor
18 reviews 18 reviews
16 restaurant reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed September 23, 2014

The restaurant was not busy. Waitress was slow. She brought our food and then we had to wait for cutlery. Food was ok but nothing great. I would not return

Was this review helpful? Yes 1

Travelers who viewed Boston Pizza also viewed

 
Stittsville, Ottawa
 

Been to Boston Pizza? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.

Manage your listing
Improve this listing

Restaurant Details

Location and Contact Information

  • Address: 1055 St. Laurent Boulevard, Ottawa, Ontario K1K 3B1, Canada
  • Location: Canada  >  Ontario  >  Ottawa
  • Phone Number: (613) 746-1039

Price and Cuisine

  • Cuisine: Pizza

Questions & Answers

Questions? Get answers from Boston Pizza staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?