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Blue Cactus Bar & Grill

2 Sq Byward Market, Ottawa, Ontario K1N 7A1, Canada (Byward Market Area)
6132417061
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Ranked #808 of 2,154 restaurants in Ottawa
Price range: $30 - $30
Cuisines: Continental
More restaurant details
Restaurant details
Good for: Large groups
Dining options: Breakfast/Brunch, Lunch, Dinner, Reservations, Late Night
Dining style: Casual Elegant
Neighborhood: Byward Market Area
Cross street: Clarence Street
Transit: Transit stops in surrounding area.
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212 reviews from our community

37% Recommend
    24
    56
    63
    39
    30
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • French first
  • Italian first
  • Any
English first
Slingerlands, New York
Senior Reviewer
8 reviews 8 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed July 21, 2014 NEW

Food was really fresh. Service was excellent. It is a bit noisy though. Located in the Byward market area. We were looking for something that wasn't too heavy and too expensive. This fit the bill perfectly

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Brooklin, Canada
Contributor
13 reviews 13 reviews
5 restaurant reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed July 20, 2014 NEW

Average restaurant. Wasn't particularity impressed with the friendliness of the staff or the food. Was nice to sit next to the open windows on a sunny Saturday afternoon but with the variety of restaurants in the market I would likely go elsewhere before going back.

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Ida F, Owner at Blue Cactus Bar & Grill, responded to this review

Dear CanadianCK, Thank you for choosing Blue Cactus as your place to dine. We strive for a level of excellence in food quality and service and I apologize for not reaching our goal with you. If you have a moment, please email me directly at ida@bluecactusbarandgrill.com so I may get details of staff from you. Again, thank you for choosing... More

UK
Top Contributor
143 reviews 143 reviews
71 restaurant reviews
101 helpful votes 101 helpful votes
2 of 5 stars Reviewed July 19, 2014 NEW via mobile

When I walked in on a Thursday night, they were busy but not packed. I asked for a table for one & was offered the bar. When I said id prefer a table the front of house woman almost scowled at me. She showed me to a table almost reluctantly. The food arrive fairly promptly and was tasty, the cocktail... More

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Ida F, Owner at Blue Cactus Bar & Grill, responded to this review

Dear JaneMUK, I am sorry that the server who greeted you did not do so in an appropriate manner. There is no doubt she should have been pleasant while greeting and seating you. If you don't mind, and you have a few moments please contact me at ida@bluecactusbarandgrill.com so I may get further details. I appreciate you choosing to dine... More

Holmdel, New Jersey
Top Contributor
74 reviews 74 reviews
27 restaurant reviews
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed July 15, 2014

This is the first time we are here on Byward market and here in Ottawa since 1983. It's Saturday night, after we walked for 30 mins, we found the price here were reasonable and no waiting. The seating was good, next to a open windows watching the sidewalk. The food portion was large but the taste just slightly above average,... More

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Ida F, Owner at Blue Cactus Bar & Grill, responded to this review

Dear Castle 88, I was sorry to read that the service you received with us was slow and you found the taste of your food average. We strive for excellent service, food quality and atmosphere. Unfortunately, we did not attain our goals during your visit. I hope you enjoyed your stay in Ottawa, and hope you can visit again soon!... More

Bonne Bay, Canada
Contributor
20 reviews 20 reviews
7 restaurant reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed July 14, 2014

I had lunch at the Blue Cactus early July, 2014. I started with a cocktail... they had monthly specials so I left it up to my server, Eric, to choose one. He made a great choice -- so yummy!! I had the Smoked Tomato Bisque and a Quinoa salad for lunch, both of which were absolutely delicious. Several of the... More

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Ida F, Owner at Blue Cactus Bar & Grill, responded to this review

Dear 13Sharon, Thank you very much for choosing to have lunch at Blue Cactus....and for sharing your remarks on Trip Advisor. I will definitely share your remarks with our team and specifically Eric. I hope you enjoyed your stay in Ottawa and look forward to seeing you next time you visit. With Best Regards, Ida Firestone More

Ottawa, Ontario, Canada
2 reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed July 12, 2014

A group of us (22) ventured to this restaurant Monday afternoon to celebrate an event. We were served promptly and with a smile. Every one liked what they ordered and every plate was served warm which can be a challenge for a large group. Kudos to the kitchen folks and the servers.

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Ida F, Owner at Blue Cactus Bar & Grill, responded to this review

Dear Eric M, Thank you very much for allowing us to host your group at Blue Cactus and for sharing your wonderful remarks on Trip Advisor. I will certainly forward your comments to our kitchen and serving staff. We hope to have you as our guest again soon, perhaps celebrating another event, or just a casual evening out. Sincere thanks... More

Halifax, Canada
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed July 9, 2014

We randomly stopped in here on canada day. They were able to accommodate approximately 16 of us. The food was great. They were prompt and very attentive.

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Ida F, Owner at Blue Cactus Bar & Grill, responded to this review

Dear East Coast 1979, Thanks very much for choosing to dine with us at Blue Cactus on Canada Day and for sharing your remarks regarding your experience. I was pleased to read that we were able to accommodate your large group on such a busy day and that we reached our goals with regard to the food and service! I... More

Winnipeg, Canada
Senior Reviewer
6 reviews 6 reviews
4 restaurant reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed July 2, 2014

Food here is mediocre at best, but worse than the food is the service. Wait staff ignored us for so long we thought they forgot we were there. She finally brought over menus, disappeared again for 15 min when she came back with water and took our drink orders. We knew it would be a long wait before she came... More

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Ida F, Owner at Blue Cactus Bar & Grill, responded to this review

Dear Liz t, I sincerely apologize to you for the poor experience you had while at Blue Cactus. There is no excuse for this. We continually emphasize the importance of excellent service and food quality to all staff. If you have a few moments, please contact me directly at ida@bluecactusbarandgrill.com so I may apologize to you directly and perhaps gain... More

Montreal, Canada
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed July 2, 2014

My girlfriend and I have been wanting to go to The Blue Cactus for a long time. We finally decided to go. It seems like a very nice place that has great food! Let me just say the burger was amazing! Very impressed! The service was AWFUL. My girlfriend ordered a glass of white wine and I ordered a Sapporo... More

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Ida F, Owner at Blue Cactus Bar & Grill, responded to this review

Dear The Guy Up The Hill, Thanks you very much for choosing Blue Cactus to dine with your girlfriend and for sharing your remarks. With these we can work hard at achieving our goal of excellence with regard to food quality, service and atmosphere. While is was great to read your burgers were delicious, there is no excuse for the... More

Senior Contributor
28 reviews 28 reviews
21 restaurant reviews
33 helpful votes 33 helpful votes
2 of 5 stars Reviewed June 26, 2014 via mobile

A few years ago I went to the Blue Cactus with my wife and I had the nachos and they were fantastic. So last night while strolling in the market I decided to go back and have the delicious nachos that I once had, boy was I ever disappointed. They were nothing like what I had before, hardly any cheese... More

Was this review helpful? Yes 1
Ida F, Owner at Blue Cactus Bar & Grill, responded to this review

Dear P M Thank you for choosing to stop in and have a snack at Blue Cactus. As we are a popular choice for our "famous" nachos, it was especially disappointing to read your remarks that they were not up to par. As well, I apologize that you felt rushed by your server. We want our customers to have an... More

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