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Stella Luna

#85 of 2,265 Restaurants in Ottawa
Certificate of Excellence
$$
Café, Sandwiches
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Get directions
1103 Bank Street, Ottawa, Ontario, Canada
613-523-1116
Website
Today
9:00 am - 10:00 pm
Open now
See all hours
Hours:
Sun 9:00 am - 10:00 pm
Mon 3:00 pm - 10:00 pm
Tue - Sat 8:00 am - 10:00 pm
Good for:
Families with children

TripAdvisor Reviewer Highlights

Read all 94 reviews
Visitor rating
  • 62
    Excellent
  • 22
    Very good
  • 4
    Average
  • 3
    Poor
  • 3
    Terrible
Rating summary
  • Food
    4.5 of 5 stars
    Service
    4 of 5 stars
  • Value
    4 of 5 stars
    Atmosphere
    4.5 of 5 stars
Most recent review
Great Spot for Coffee and gelato

This is a very comfortable spot. The coffee is great and the gelato the best in Ottawa. I have eaten brunch there before and the paninis are great.

5 of 5 starsReviewed March 22, 2015
douglasmh
,
Edmonton, Canada
Good for:
  • Families with children
  • Breakfast/Brunch
  • Late Night
  • Dessert
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94 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • French first
  • Spanish first
  • Any
English first
Edmonton, Canada
Senior Contributor
45 reviews 45 reviews
33 restaurant reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed March 22, 2015 NEW

This is a very comfortable spot. The coffee is great and the gelato the best in Ottawa. I have eaten brunch there before and the paninis are great.

Was this review helpful? Yes
Merrickville, Canada
Top Contributor
74 reviews 74 reviews
30 restaurant reviews
68 helpful votes 68 helpful votes
3 of 5 stars Reviewed March 10, 2015

One must always ask one's self where one is supposed to stand at any given time.. the line for the sandwiches, the line for the gelato or the line for the cash: or moving between all three to try to get what it is you want. This process is exhausting: to the point where I stopped going regularly. Now they... More 

Was this review helpful? Yes
TammyGiuliani, Owner at Stella Luna, responded to this review

Dear J.L. I’m sorry you found our layout confusing. The line-up begins at the cash. If you’re looking for a bite to eat, then prior to lining up at the cash, patrons are encouraged to drop by the panini display to check out the day’s fresh selection of lunch items or in-house baking. Unlike many fast-food establishments, we don’t have... More 

Ottawa, Canada
1 review
2 of 5 stars Reviewed March 6, 2015

I have been to Stella Luna several times with my husband but this review is specifically from a visit I made to the shop in early January. The gelato at Stella Luna is delicious, as you can see from the other reviews here. However I had some issue with the service. I found it unprofessional that I could hear rap... More 

Was this review helpful? Yes
TammyGiuliani, Owner at Stella Luna, responded to this review

Hello Lindsay C. Thank you for your kind words about our gelato. It sounds like the complaint you shared on TripAdvisor stems from an isolated incident which, in my experience, is best dealt with through person-to-person contact, in order that I can determine the specifics – namely the date and the time of the incident and a description of the... More 

2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 25, 2015

I tasted many types of gelato in Ottawa but being from Italy...the only gelato that is close to the one in Italy is Stella Luna.

Was this review helpful? Yes 1
Ottawa, Canada
Top Contributor
345 reviews 345 reviews
192 restaurant reviews
428 helpful votes 428 helpful votes
5 of 5 stars Reviewed January 29, 2015

What more can be said, possibly some of the best Gelato Ottawa has to offer. Every flavour is amazing. The crepes and small food menu also great. Enjoy!

Was this review helpful? Yes 1
Ottawa, Canada
Contributor
19 reviews 19 reviews
10 restaurant reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed January 17, 2015

Awesome gelato here to keep you coming back, and we are regular customers. The coffee and the waffles also deserve top marks. Be prepared to contend with long lines in the summer, as this gelato store attracts customers from all over the city, as well as some premium pricing that doesn't seem to deter its loyal fans. The good news... More 

Was this review helpful? Yes
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 5, 2014

My mom and I went for our second time tonight and it was absolutely wonderful! We stopped in a few weeks ago for our first time and we were so thrilled to find a unique, cute and cozy place for a cup of coffee. The coffee is good , decor is very warming and the staff are extremely inviting! As... More 

Was this review helpful? Yes
Ottawa
Contributor
12 reviews 12 reviews
11 restaurant reviews
23 helpful votes 23 helpful votes
1 of 5 stars Reviewed November 10, 2014

I used to consider Stella Luna a somewhat classy place; but not anymore. A sure sign of a restaurant or bistro going downhill is rude behaviour / poor customer service. This is particularly the case if that rude behaviour comes from management itself, rather than one particular server. The servers are okay. The problem with Stella Luna seems to be... More 

Was this review helpful? Yes 2
A TripAdvisor Member
5 of 5 stars Reviewed November 6, 2014

Very good gelato but when it's hot out the lines are long and it's approx $15-18 for two people to have two regular size bowls. It's definitely a special treat.

Was this review helpful? Yes
Ottawa, Ontario, Canada
Senior Reviewer
8 reviews 8 reviews
3 restaurant reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed September 29, 2014

Stella Luna is the place to go for awesome ice cream. I have only been there for ice cream so I cannot comment about their coffee and food.

Was this review helpful? Yes

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Restaurant Details

Location and Contact Information

  • Address: 1103 Bank Street, Ottawa, Ontario, Canada
  • Location: Canada  >  Ontario  >  Ottawa
  • Phone Number: 613-523-1116

Price and Cuisine

  • Average Prices: USD 0 - 10
  • Cuisine: Café, Sandwiches

Restaurant Characteristics

  • Good for: Families with children
Open Hours
Sunday
9:00 am - 10:00 pm
Monday
3:00 pm - 10:00 pm
Tuesday
8:00 am - 10:00 pm
Wednesday
8:00 am - 10:00 pm
Thursday
8:00 am - 10:00 pm
Friday
8:00 am - 10:00 pm
Saturday
8:00 am - 10:00 pm

Questions & Answers

Questions? Get answers from Stella Luna staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?